Jobs in the United States

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Added 1 min ago
Member of Product Staff
Meta
Richmond, VA
lead strategic technical decisions with engineering leadership.
Added 1 min ago
Product Content Engineer
Meta
Richmond, VA
Product Content Engineering is a horizontal function supporting initiatives across Meta. We partner closely with product and technical teams to solve problems by providing model-centered…
Added 1 min ago
Product Security Engineer - Team Lead
Meta
Richmond, VA
Product Security Engineer - Team Lead Responsibilities:
Added 1 min ago
Cloud Developer Senior Principal
General Dynamics Information Technology
Falls Church, VA
Engineer secure connectivity across multiple cloud and network environments.
Added 1 min ago
Cloud Infrastructure Engineer
General Dynamics Information Technology
Fairfax, VA
We are seeking a collaborative and technically curious cloud engineer who can help design, automate, and deliver secure, reliable, and scalable cloud infrastructure solutions across AWS and…
Added 1 min ago
Cloud Engineer DevOps Lead
General Dynamics Information Technology
Falls Church, VA
…government, defense, and intelligence projects. Join GDIT as a Cloud Engineer DevOps Lead for a career where your growth is just as important as the mission you…
Added 1 min ago
Cloud DevOps Engineer
General Dynamics Information Technology
Falls Church, VA
…defense, and intelligence projects. Join GDIT as a Cloud DevOps Engineer for a career where your growth is just as important as the mission you…
Added 1 min ago
Cloud Developer SME
General Dynamics Information Technology
Falls Church, VA
Engineer secure connectivity across multiple cloud and network environments.
Added 1 min ago
Lead Cloud Developer SME
General Dynamics Information Technology
Falls Church, VA
Engineer secure connectivity across multiple cloud and network environments.
Added 1 min ago
Information Systems Security Engineer - TS/SCI
Parsons Corporation
Centreville, VA
We are seeking a highly skilled Information Systems Security Engineer (ISSE) / Cyber Systems Engineer to support our Department of Defense (DoD) system.
Added 1 min ago
AV Programming/Commissioning Engineer 3 - Tysons, VA
M. C. Dean
Tysons, VA
…telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and…
Added 1 min ago
2027 Associate Systems Engineer (AHT) - Dulles VA
Northrop Grumman
Dulles, VA
This Systems Engineering position is an engineering support role withing Fault Management and System Autonomy in Eastern Engineering at Northrop Grumman Space Systems located in Dulles, VA.
Added 1 min ago
Project Engineer - Acquisition Lead
Noblis
Chantilly, VA
Noblis ESI is seeking an experienced Project Engineer - Acquisition Lead with a national space enterprise and ground systems acquisition background to support our client on-site in…
Added 1 min ago
Principal Identity Cybersecurity Engineer
The MITRE Corporation
McLean, VA
Must have an active Top Secret U.S Government issued Security Clearance
Added 1 min ago
Observability Pipeline Engineer
BOOZ, ALLEN & HAMILTON, INC.
McLean, VA
Are you looking for an opportunity to combine deep technical skill with big picture thinking to make an impact on the systems people depend on every day? You understand that observability…
Added 1 min ago
System Safety Engineer, Senior
BOOZ, ALLEN & HAMILTON, INC.
Arlington, VA
As a systems engineer on our team, you'll enjoy a dynamic team environment of client and contractor staff while executing comprehensive system safety programs or individual tasks on a…
Added 1 min ago
Zero Trust C2C Engineer
BOOZ, ALLEN & HAMILTON, INC.
Arlington, VA
As a systems engineer on our team, you have the chance to design a varied set of cybersecurity solutions in support of defending our nation's critical infrastructure and federal assets.…
Added 4 mins ago
Staff Software engineer - Storage
Snowflake
Bellevue, WA
We are seeking an outstanding Staff Software Engineer with a passion for large scale databases and distributed systems to help drive our continued growth. In this role, you'll connect…
Added 4 mins ago
Staff Software Engineer - Compiler & Spark Runtime
Snowflake
Menlo Park, CA · Bellevue, WA
We are seeking an experienced, hands-on engineer who combines deep technical expertise with the ability to lead complex engineering initiatives and influence technical direction. You will…
Added 5 mins ago
Principal Nuclear Power Uprate Piping Engineer
Enercon services Inc
Kennewick, WA
Join ENERCON as a Principal Power Uprate Piping Engineer and play a key role in advancing nuclear energy solutions across the country. In this leadership-level position, you'll leverage…
Added 9 mins ago
Plant Engineer IV - Regulatory Compliance Pressure Safety
Amentum
Richland, WA
Candidate must have excellent written and verbal communication skills · Candidate must have experience with Pressure Safety programs as well as applicable codes and standards
Added 9 mins ago
SO
Platform Specialist - OIT Transparency Posting (Remote From Anywhere In CO)
State of Colorado
CO
- $100,000 to $110,000 USD / year
As a Platform Specialist with the Office of Information Technology (OIT), you will engineer, configure, automate, and deploy the state’s shared content management and electronic signature…
Added 9 mins ago
Senior Process Engineer I, Visual Inspection
Fujifilm
Holly Springs, NC
The Senior Process Engineer 1 provides engineering guidance to support capital projects, technology transfer, and manufacturing operations. This will ensure compliance with all safety,…
Added 13 mins ago
Senior Software Engineer (Agent Experience)
Avaya
United States
Use AI agents effectively, contribute to architectural decisions, mentor engineers, and support production systems.
Added 14 mins ago
VI
Systems AI&T - Satellite Payload STE Engineer
Viasat, Inc.
Tempe, AZ
- $117,500 to $176,500 USD / year
As a Systems AI&T Payload STE Engineer, you will play a pivotal, versatile role bridging test planning, interface architecture, cross-disciplinary collaboration, and hands-on payload…

Avaya

Senior Software Engineer (Agent Experience)

United States

The pay range for this opportunity is from $134,925 to $180,000 + benefits.

Apply on careers.avaya.com About employer

Applications open in a new tab.

Job details

Pay: The pay range for this opportunity is from $134,925 to $180,000 + benefits.
Posting language: English
Posted: Nov 13, 2026

Original job description

About Avaya

Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections.

The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.

We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.

Learn more at https://www.avaya.com

Position Overview

Join Avaya’s Agent Experience team to build the agent desktop for Avaya Infinity, our flagship enterprise omnichannel contact-center platform. The desktop brings together real-time voice and digital interactions, integrated modules, extensions, and CRM capabilities into a reliable agent workspace.

You will deliver features across a React/TypeScript desktop and Go/Rust backend services, applying strong computer science fundamentals to state management, client/server coordination, messaging, and media integration. Our platform serves deployments from small environments to large enterprises, running on Kubernetes across Azure AKS and Google GKE, with on-premises support planned.

We expect hands-on experience with agentic AI development, using tools such as Codex or Cursor to move from rapid prototypes to well-designed, verified production software.

Responsibilities

Build features across the agent desktop and supporting services, partnering with product, design, and platform teams.
Define where state belongs and how clients and services synchronize, recover from failures, and preserve user work.
Design session and media ownership across tabs, browsers, virtual desktops, and embedded clients, preventing conflicting actions.
Develop real-time communication and media integrations, selecting appropriate APIs, streaming, and messaging patterns.
Build extensibility and CRM integrations with clear contracts for lifecycle, shared context, permissions, and failure isolation.
Make observability part of the experience through connection and media health indicators, useful diagnostics, and correlated client/backend telemetry.
Deliver accessible, responsive, secure applications with meaningful tests covering critical workflows, concurrency, and recovery.
Use AI agents effectively, contribute to architectural decisions, mentor engineers, and support production systems.

Required Experience

Computer science fundamentals and first-principles reasoning: strong understanding of concurrency, networking, and distributed systems, with the ability to explain tradeoffs and turn designs into production software.
Full-stack delivery: experience building complex, stateful applications across clients and services. Hands-on backend experience, with Go/Rust proficiency or demonstrated ability to become productive quickly.
Front-end engineering: strong React, TypeScript, and browser fundamentals, including asynchronous behavior, component architecture, state synchronization, performance, and accessibility.
Real-time reliability: experience with persistent connections, concurrent sessions, state ownership, event ordering, idempotency, reconnects, and partial failures.
Integration design: experience with APIs, event-driven interfaces, modular applications, authentication and authorization, and working knowledge of databases and caching.
Observability and quality: ability to investigate issues across browser, network, and service boundaries using logs, metrics, traces, and automated tests.
Cloud delivery: experience with automated build and deployment pipelines, containers, and working familiarity with Kubernetes.
Collaboration and ownership: ability to clarify ambiguous requirements, coordinate across teams, and own software through production operation.

Agentic AI Development

Prior hands-on experience with coding agents is required, along with the ability to rapidly deepen that capability.
Work prompt-first, providing clear requirements, codebase context, architectural constraints, and verification criteria.
Choose the right approach for the task: AI pair programming, delegated implementation, multiple agents, or rapid prototyping and spikes.
Guide agents through implementation and testing, critically evaluate their output, and rework prototypes into production-grade designs.
Own the correctness, security, maintainability, and performance of delivered software, following company policies for AI use.

Preferred Experience

Contact-center or other real-time communications applications, including voice and digital interaction workflows.
WebRTC and browser media integration, including diagnostics for jitter, packet loss, and latency.
Multi-instance coordination, Citrix environments, desktop extensions, client SDKs, or CRM integrations such as Salesforce.
Production Go or Rust; WebSockets, SSE, NATS, or comparable messaging technologies.
OpenTelemetry, AKS/GKE, and on-premises deployments.

Education

Bachelor degree or equivalent experience in Computer Science or Engineering

Pay Transparency

The pay range for this opportunity is from $134,925 to $180,000 + benefits. This range represents the anticipated low and high end of the salary plus bonus for this position. Actual total compensation will vary and is based on factors such as a candidate’s qualifications, skills, and competencies.

Sponsorship and Equal Opportunity

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location.

This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.

Apply on careers.avaya.com About employer

More about this job

Skills

React
TypeScript
Go
Rust
Computer science
Kubernetes
Microsoft Azure
Industrial software
Communication skills
Analyse issues
Collaboration
Salesforce

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Work requirements

Jobs in the United States