Jobs in the United States

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Added 4 mins ago
Electronic Security Systems Engineer
VTG
Pearl City, HI
Perform C4ISR engineering drafting, drawing reviews, drawing control, and related services required in the design of electronic/communications equipment, systems and installations. Drawings…
Added 10 mins ago
I
Salesforce Commerce Cloud Dev Ops/Release Engineer
iSoftStone
New York, NY
- $75 to $83 USD / hour
iSoftStone, Inc. is Seeking a Salesforce Commerce Cloud Dev Ops/Release Engineer to Join our Team in New York!
Added 17 mins ago
Senior System Safety Engineer
Astrion
Eglin Air Force Base, FL
Astrion has an exciting opportunity for a Senior System Safety Engineer supporting the Agile Weapons Division (AFLCMC/EBX) at Eglin AFB, FL. This division is resposible for acquiring…
Added 22 mins ago
Sr. Automation Engineer
Zifo
Remote, United States
…sciences, biotech, and pharmaceutical organizations. We enable digital transformation across R&D, manufacturing, and quality by delivering data-driven, scalable, and compliant software…
Added 22 mins ago
Senior Data Engineer
Jobgether
Remote, United States
The Senior Data Engineer will lead the design, development, and optimization of enterprise data architectures and business intelligence solutions.
Added 28 mins ago
V&V Automation Engineer
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Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries,…
Added 33 mins ago
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Collaborate closely with analog and digital design engineers to ensure layout quality and design integrity.
Added 36 mins ago
Instrumentation & Controls Engineer SME – Hyperscale Data Centers
Jacobs
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…projects. Your expertise will shape project execution, influence design strategy, and strengthen our delivery…
Added 44 mins ago
Principal / Sr. Principal Electronics Engineer – Precision Sensor Electronics
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United States
We are seeking a Principal / Sr. Principal Electronics Engineer to join our engineering team. In this role, you will design, develop, integrate, and verify precision analog and mixed-signal…
Added 48 mins ago
Senior Civil Engineer (Geometric, Roads & Highways Design) | Talent Pool Expression of Interest
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Working within a multidisciplinary and digital engineering environment, you will be responsible for developing safe, sustainable, and innovative engineering solutions, managing projects…
Added 48 mins ago
Civil Engineer (Geometric, Roads & Highways Design) | Talent Pool Expression of Interest
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We are seeking an experienced and motivated Geometric Design Engineers to build on our capabilities within the Transport Africa Design Centre. The successful candidate will contribute to…
Added 48 mins ago
Junior Civil Engineer (Geometric, Roads & Highways Design) | Talent Pool Expression of Interest
ZUTARI 2026
Lagos, LA
This role offers an exciting opportunity for a technically strong engineer with a passion for digital engineering and design excellence to combine technical leadership with project delivery…
Added 52 mins ago
Advanced Process Engineer - Automation
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Centennial, CO
You’ll define the automation architecture, design the panels, own the wiring, write the software, and stand beside the cell when it runs its first recipe. In your first month, you’ll build…
Added 56 mins ago
AV Programming/Commissioning Engineer 3 - Tysons, VA
M. C. Dean
Tysons, VA
M.C. Dean is Building Intelligence®. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex…
Added 56 mins ago
System Safety Engineer, Senior
BOOZ, ALLEN & HAMILTON, INC.
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Experience with digital engineering, machine learning and artificial intelligence, software development, solid-state electrical circuit design, unmanned systems design, human factors…
Added 1 hour ago
Senior Software Engineer (Agent Experience)
Avaya
United States
…contact-center platform. The desktop brings together real-time voice and digital interactions, integrated modules, extensions, and CRM capabilities into a reliable agent…
Added 1 hour ago
Energy Application Engineer - Team Lead
Trane Technologies
Portland, OR
Must possess a valid driver’s license and be able to travel up to 25% as required
Added 1 hour ago
Manager Knowledge Based Engineering - Supply Chain
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Chicago, IL
…converts tacit and documented engineering knowledge-including design rules, calculations, standards, lessons learned, and prior decisions-into governed, reusable, machine-executable…
Added 1 hour ago
Senior Manager– AI Governance & Controls Engineering
AbbVie
North Chicago, IL
…team - including direct oversight of the Principal Quality Engineer, AI Controls Engineering role - , manages critical partnerships and contracts, and champions continuous process…
Added 1 hour ago
Senior Software Engineer (Python, Java, C++, or GoLang) - Chicago, IL- ONSITE 2X Week- FreeWheel
Comcast
Chicago, IL
We are looking for a Sr Software Engineer that will lead the technical design and delivery of complex software solutions. These initiatives will encompass automation, analytics, and cloud…
Added 1 hour ago
Technical Product Manager, Legal AI and Platforms
ServiceNow, Inc.
Chicago, IL
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 1 hour ago
DC
Electrician
Doerfer Corporation
Moline, IL
- $15 to $37.75 USD / hour
…operations span 150,000 square feet, offering the unique ability to engineer, design and manufacture the largest in hydraulic press and industrial dryer…
Added 1 hour ago
DCIM Engineer II
Quality Technology Services, LLC
United States
The Data Center Infrastructure Management (DCIM) Engineer II is responsible for the management and administration of the Electric Power Monitoring Systems (EPMS) and Building Management…
Added 1 hour ago
DCIM Engineer III
Quality Technology Services, LLC
United States
The Data Center Infrastructure Management (DCIM) Engineer III is responsible for the management and administration of the Electric Power Monitoring Systems (EPMS) and Building Management…
Added 1 hour ago
Systems Engineer (Intermediate)
XMSTART
Chantilly, VA
XMSTART is seeking a Systems Engineer to work on complex projects crucial to our national security objectives. They will provide Systems Engineering and Technical Advisory (SETA) services…

Avaya

Senior Software Engineer (Agent Experience)

United States

The pay range for this opportunity is from $134,925 to $180,000 + benefits.

Apply on careers.avaya.com About employer

Applications open in a new tab.

Job details

Pay: The pay range for this opportunity is from $134,925 to $180,000 + benefits.
Posting language: English
Posted: Nov 13, 2026

Original job description

About Avaya

Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections.

The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.

We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.

Learn more at https://www.avaya.com

Position Overview

Join Avaya’s Agent Experience team to build the agent desktop for Avaya Infinity, our flagship enterprise omnichannel contact-center platform. The desktop brings together real-time voice and digital interactions, integrated modules, extensions, and CRM capabilities into a reliable agent workspace.

You will deliver features across a React/TypeScript desktop and Go/Rust backend services, applying strong computer science fundamentals to state management, client/server coordination, messaging, and media integration. Our platform serves deployments from small environments to large enterprises, running on Kubernetes across Azure AKS and Google GKE, with on-premises support planned.

We expect hands-on experience with agentic AI development, using tools such as Codex or Cursor to move from rapid prototypes to well-designed, verified production software.

Responsibilities

Build features across the agent desktop and supporting services, partnering with product, design, and platform teams.
Define where state belongs and how clients and services synchronize, recover from failures, and preserve user work.
Design session and media ownership across tabs, browsers, virtual desktops, and embedded clients, preventing conflicting actions.
Develop real-time communication and media integrations, selecting appropriate APIs, streaming, and messaging patterns.
Build extensibility and CRM integrations with clear contracts for lifecycle, shared context, permissions, and failure isolation.
Make observability part of the experience through connection and media health indicators, useful diagnostics, and correlated client/backend telemetry.
Deliver accessible, responsive, secure applications with meaningful tests covering critical workflows, concurrency, and recovery.
Use AI agents effectively, contribute to architectural decisions, mentor engineers, and support production systems.

Required Experience

Computer science fundamentals and first-principles reasoning: strong understanding of concurrency, networking, and distributed systems, with the ability to explain tradeoffs and turn designs into production software.
Full-stack delivery: experience building complex, stateful applications across clients and services. Hands-on backend experience, with Go/Rust proficiency or demonstrated ability to become productive quickly.
Front-end engineering: strong React, TypeScript, and browser fundamentals, including asynchronous behavior, component architecture, state synchronization, performance, and accessibility.
Real-time reliability: experience with persistent connections, concurrent sessions, state ownership, event ordering, idempotency, reconnects, and partial failures.
Integration design: experience with APIs, event-driven interfaces, modular applications, authentication and authorization, and working knowledge of databases and caching.
Observability and quality: ability to investigate issues across browser, network, and service boundaries using logs, metrics, traces, and automated tests.
Cloud delivery: experience with automated build and deployment pipelines, containers, and working familiarity with Kubernetes.
Collaboration and ownership: ability to clarify ambiguous requirements, coordinate across teams, and own software through production operation.

Agentic AI Development

Prior hands-on experience with coding agents is required, along with the ability to rapidly deepen that capability.
Work prompt-first, providing clear requirements, codebase context, architectural constraints, and verification criteria.
Choose the right approach for the task: AI pair programming, delegated implementation, multiple agents, or rapid prototyping and spikes.
Guide agents through implementation and testing, critically evaluate their output, and rework prototypes into production-grade designs.
Own the correctness, security, maintainability, and performance of delivered software, following company policies for AI use.

Preferred Experience

Contact-center or other real-time communications applications, including voice and digital interaction workflows.
WebRTC and browser media integration, including diagnostics for jitter, packet loss, and latency.
Multi-instance coordination, Citrix environments, desktop extensions, client SDKs, or CRM integrations such as Salesforce.
Production Go or Rust; WebSockets, SSE, NATS, or comparable messaging technologies.
OpenTelemetry, AKS/GKE, and on-premises deployments.

Education

Bachelor degree or equivalent experience in Computer Science or Engineering

Pay Transparency

The pay range for this opportunity is from $134,925 to $180,000 + benefits. This range represents the anticipated low and high end of the salary plus bonus for this position. Actual total compensation will vary and is based on factors such as a candidate’s qualifications, skills, and competencies.

Sponsorship and Equal Opportunity

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location.

This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.

Apply on careers.avaya.com About employer

More about this job

Skills

React
TypeScript
Go
Rust
Computer science
Kubernetes
Microsoft Azure
Industrial software
Communication skills
Analyse issues
Collaboration
Salesforce

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Work requirements

Jobs in the United States