Chief Technology Officer

Reporting to the CEO, the Chief Technology Officer (CTO) is a key member of the Executive Leadership Team responsible for shaping and executing the company’s enterprise technology, cybersecurity, data, and artificial intelligence strategy. The CTO is a visionary leader who aligns technology investments with business priorities to accelerate growth, scalability, operational excellence, and innovation across the organization. The CTO partners closely with Product and Operations leadership to develop and execute modern technology roadmap that supports Avalon’s Diagnostic Intelligence platform, enterprise data ecosystem, and customer-facing solutions. This leader will champion the responsible adoption of emerging technologies - including artificial intelligence, machine learning, automation, and advanced analytics – to create competitive advantage, improve operational efficiency, and enhance the client and member experience.

The CTO oversees the company’s enterprise technology organization, including Infrastructure and Cloud Operations, Cybersecurity, Software Engineering, and Data and Analytics teams. While not expected to serve in a hands-on engineering capacity, the CTO must possess strong technical depth and architectural fluency across modern cloud, application, data, and AI ecosystems to effectively guide enterprise strategy, scalability, security, and innovation.

The CTO will foster a culture of innovation, accountability, agility, and continuous improvement while ensuring technology delivery remains secure, scalable, reliable, and aligned with business outcomes. This leader will also serve as a strategic advisor to executive leadership and the Board regarding technology trends, digital transformation, AI enablement, and enterprise scalability.

This position is eligible for remote work, but frequent travel will be required to Avalon's corporate office located in Tampa, Florida. The estimated travel requirement for an executive role is approximately 25%.

• RESPONSIBILITIES
• Develop and execute a forward-looking enterprise technology roadmap that incorporates AI, machine learning, automation, predictive analytics, and emerging technologies to support business and product strategies.
• Lead enterprise AI strategy and governance, including evaluation of AI use cases, responsible AI practices, data governance, model oversight, and operationalization of AI-enabled capabilities with a focus on transforming engineering into an agentic development organization where AI is embedded in how teams build, test, and operate software.
• Provide strategic leadership and oversight for enterprise infrastructure, cloud operations, cybersecurity, software engineering, and data platform functions.
• Partner closely with the Chief Product Officer to co-own a single, deeply integrated product and technology roadmap, and with, Analytics, Clinical, and Operations leadership to deliver innovative, scalable, and secure solutions that improve outcomes and create measurable business value.
• Drive enterprise technology modernization initiatives across AWS cloud infrastructure, software engineering practices, enterprise data platforms, analytics capabilities, and AI enablement initiatives.
• Lead and inspire cross-functional technology teams to deliver high-quality products and services while maintaining strong employee engagement, accountability, and professional development.
• Establish and maintain a modern engineering culture grounded in Agile methodologies (including SAFe practices such as quarterly Big Room Planning), DevOps practices, automation, quality engineering, and continuous delivery.
• Re-envision Avalon’s policy-to-rules workflow (Policy → Translation → Coding → Configuration
• → Drools execution) end-to-end using AI and automation, reducing manual effort and accelerating policy deployment cycles.
• Mature Avalon’s quality assurance organization from manual testing toward an automation-forward, agentic testing environment.
• Define and manage release schedules across the product and enterprise systems portfolio, balancing innovation, technical debt reduction, quality, operational stability, and cost optimization.
• Establish KPIs, operational metrics, and success measures to improve engineering effectiveness, platform reliability, cybersecurity posture, delivery velocity, and customer satisfaction.
• Ensure enterprise cybersecurity, privacy, and compliance standards are maintained across all platforms and systems, including HIPAA, HITRUST, and evolving AI governance frameworks.
• Serve as a visible, customer-facing technology leader, managing annual payor security audits and actively participating in customer RFP responses and contracting.
• Own enterprise technology procurement, including security evaluations, tooling rationalization, contract negotiation, and full tool lifecycle management.
• Build organizational effectiveness through strong communication, talent development, succession planning, and alignment of resources against strategic priorities.
• Translate complex technical concepts into clear business value propositions for executive leadership, the Board of Directors, clients, and investors.
• QUALIFICATIONS
• 15+ years overall technical management experience plus 5 years at the executive level
• Bachelor’s degree in Information Technology, Software Engineering, or related field.
• Technology leadership experience inside a private equity-backed company, including having personally navigated a PE transaction and operated effectively in the early stages of a new investor relationship.
• Proven experience as a Chief Technology Officer or senior technology executive leading enterprise technology strategy within a healthcare, healthcare technology, or data-driven organization.
• Demonstrated success partnering with Product, Analytics, and business leaders to execute against a multi-year technology and product roadmap.
• Experience developing and implementing enterprise AI and data strategies, including practical application of machine learning, generative AI, automation, and advanced analytics capabilities.
• 10+ years of progressive experience in enterprise architecture, software engineering, cloud infrastructure, data platforms, and technology operations.
• . 5+ years of executive leadership experience leading high-performing technology organizations in complex, scaling environments.
• Executive-level understanding of modern technology stacks and cloud-native architectures, including AWS environments, Java-based application ecosystems, enterprise data platforms such as Snowflake, and analytics/reporting technologies including Tableau.
• Strong understanding of enterprise data architecture, cloud security, observability, scalability, resiliency, and platform reliability best practices.
• Experience supporting AI and analytics initiatives through modern data warehousing, data governance, and scalable cloud infrastructure.
• Experience designing and implementing B2B healthcare technology solutions, preferably supporting health plans, diagnostics, utilization management, or clinical operations.
• Strong understanding of healthcare data privacy, security, interoperability, and compliance requirements, including HIPAA and HITRUST.
• Demonstrated experience managing technical debt, platform modernization, operational resiliency, and scalability in a growing organization.
• Experience establishing technology standards, governance models, and engineering best practices across distributed teams.
• Experience leading Agile/Lean software development environments, including Scrum, Kanban, DevOps, CI/CD, and engineering automation practices.
• Experience evaluating emerging technologies and translating innovation into measurable business outcomes.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field required.
• Experience leading post-merger technology integration is a plus, including assessing, rationalizing, and unifying tech stacks, teams, and processes across acquired entities.
• Preferred:
• Experience working for early-stage and/or private-equity backed firms.
• MBA or other applicable graduate-level degree.

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• WORK ENVIRONMENT
• This position is eligible for remote work, but quarterly travel will be required to Avalon’s corporate offices located in Tampa, Florida. The estimated travel requirement for an executive role is approximately 25%.
• Work is conducted in an office or home office environment. A majority of the employee’s work time will be sitting at a desk using a computer and other office equipment, including regular use of video conferencing or the telephone for communication.
• The person in this position must be able to work in an environment in which change occurs frequently and important decisions must be reached and implemented based on limited information, and in which one must address multiple priorities simultaneously.
• Work hours may vary depending on client and company needs.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in an office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually low to moderate.