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Senior Operations Analyst

  • Memphis, TN, United States

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Job details

Experience
2-5 years of experience in operations analysis, business analysis, finance, analytics, or a related field.
Posting language
English
Posted

Original job description

As a Senior Operations Analyst, you'll transform large volumes of operational data into actionable business insights that impact thousands of stores and over 99,000 AutoZoners. From setting sales and expense targets to supporting quarterly incentive programs and executive reporting, your work will help ensure our stores are positioned for success. In this highly visible role, you'll partner across multiple departments to analyze performance trends, enhance reporting capabilities, automate processes, and support strategic operational decisions. If you enjoy solving complex business challenges, leveraging technology to improve efficiency, and influencing results through data, this is an opportunity to make a meaningful impact at one of the nation's most recognized retail brands.

  • Develop and distribute sales, payroll, and expense targets for more than 7,800 stores using SAS, SQL, Excel, and Google BigQuery.
  • Analyze store performance trends and provide operational insights that support business planning and decision-making.
  • Deliver periodic and ad hoc reporting to support operational and strategic initiatives.
  • Analyze store performance against established targets to support quarterly incentive programs.
  • Calculate bonus attainment results and provide payout data to Compensation partners.
  • Prepare executive-level reporting and summaries related to store performance and incentive achievement.
  • Support Finance teams with bonus accrual forecasting and budgeting activities.
  • Create, maintain, and enhance KPI reporting solutions using WebFOCUS and enterprise reporting tools.
  • Identify opportunities to automate manual processes and improve reporting efficiency, accuracy, and scalability.
  • Partner with technical teams to streamline workflows within Google Cloud Platform and Unix environments.
  • Analyze store footprint data and support creation of new operating regions as AutoZone continues to expand.
  • Collaborate with Field Leadership to evaluate and implement store target adjustments while ensuring compliance with company policies and incentive guidelines.
  • Provide exceptional service and analytical support to business partners across the organization.
  • Build strong relationships with Operations, Finance, Compensation, Technology, and Field Leadership teams.
  • Contribute to a culture of collaboration, innovation, and continuous improvement.

What We're Looking For

  • 2-5 years of experience in operations analysis, business analysis, finance, analytics, or a related field.
  • Strong analytical and problem-solving skills with the ability to interpret complex data and translate it into actionable recommendations.
  • Advanced proficiency in Microsoft Excel, including formulas, data analysis, and reporting.
  • Experience working with SQL and large datasets.
  • Strong communication and interpersonal skills with the ability to collaborate effectively across multiple teams.
  • Experience using data to influence business decisions and improve operational outcomes.
  • Self-motivated, detail-oriented, and comfortable working in a fast-paced environment.

You'll Go the Extra Mile If You Have

  • Bachelor's degree in Finance, Accounting, Business Administration, Information Systems, Data Analytics, or a related field.
  • Experience supporting retail, store operations, or multi-location business environments.
  • Experience automating reporting processes and developing scalable analytical solutions.
  • Knowledge of performance measurement, incentive compensation programs, budgeting, or operational forecasting.
  • Experience with KPI development, dashboard creation, and executive-level reporting.

Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Benefits at AutoZone

AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners’ physical, mental and financial well-being.

All AutoZoners (Full-Time and Part-Time):

  • Competitive pay
  • Unrivaled company culture
  • Medical, dental and vision plans
  • Exclusive discounts and perks, including an AutoZone in-store discount
  • 401(k) with company match and Stock Purchase Plan
  • AutoZoners Living Well Program for free mental health support
  • Opportunities for career growth

Additional Benefits for Full-Time AutoZoners:

  • Paid time off
  • Life, and short- and long-term disability insurance options
  • Health Savings and Flexible Spending Accounts with wellness rewards
  • Tuition reimbursement

Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

Online Application:

An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories. ​

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