Technical Project Manager

Job Title: Technical Project Manager Reports to: Technical Program Manager, HIT Team (Project Management Office) Department: Build – HIT Team Location: Alpharetta, GA or Hickory, NC, with regular travel to customer sites Travel: Needed for site work, about 1–2 trips a month on average. Company credit card provided. Employment type: Full-time, exempt

Position Summary

Join Our HIT Team at ASD® – Where Field Experience Meets Project Leadership Have you pulled cable, mounted cameras, or programmed panels, and now want to run the whole job? Do you know what a site should look like before the first technician shows up? Are you the person who can walk a site, spot what's missing, and own the fix? If so, ASD's HIT Team needs you. The HIT Team is ASD's group of technical, travel-ready Project Managers. We send them where field knowledge matters most: new customers, new technologies, complex sites, and projects that need a steady hand. What You Will Be Doing As a Technical Project Manager, you own the scope, schedule, and budget of your projects from intake to closeout. You lead security and low-voltage projects for enterprise clients, using ASD's network of Authorized ASD Installers (AASDIs), W-2 field technicians, and our Remote Support Engineering team. Your field background lets you judge site conditions, installer quality, and readiness first-hand, not just from a report.

Key Responsibilities

Own scope, schedule, and budget

• Own each project's scope, baseline schedule, and budget from booking through closeout.
• Keep the entire scope on time and within budget while delivering high-quality installation for the client.
• Meet internal gross-profit targets and keep each project's cash flow positive.
• Keep forecasts, projections, invoicing, and costs current in ServiceNow and company dashboards.
• Manage change orders with signed, written customer approval before work starts.
• Spot risks early, escalate them, and protect margin through closeout.

Work in the field (travel as needed)

• Travel to customer sites to perform pre-construction inspections and confirm site readiness.
• Lead subcontractor interviews and site walks to vet AASDIs and partners before mobilization.
• Oversee and take part in commissioning, functional testing, and customer acceptance.
• Check installation quality and document site conditions with photos, punch lists, and as-builts.

Partner with Pre-Sales Engineering

• Review inbound opportunities with Pre-Sales Engineering and Sales before they are booked.
• Confirm the work is feasible and in line with ASD's governance documents, including the Installation Services Catalog and intake gates.
• Flag gaps in scope, schedule, material lead times, licensing, staffing, or supportability before ASD commits.
• Help turn customer requirements into clear scopes of work and site-survey findings.

HIT Team responsibilities

• Help onboard new customers and technologies, and stabilize projects that need recovery.
• Serve as the Technical Decision Authority on live projects: make the technical decisions and author the initial scope of work (SOW) for all stakeholders. The Remote Support Engineering team serves as the day-to-day point of contact.
• Build and maintain strong client relationships and expectations.
• Share field knowledge with peers and help raise the PMO's technical skill level.

Required Qualifications

• Hands-on field experience installing or servicing at least two of the following: structured cabling (copper and/or fiber), intrusion detection systems, access control systems, audio-visual (A/V) systems, video surveillance systems, fire alarm systems.
• 2+ years of project management or field lead experience on low-voltage or security projects.
• Proven ability to own scope, schedule, and budget on projects of moderate size and complexity.
• Willing and able to travel to job sites as needed, averaging about one to two trips a month.
• Valid driver's license and ability to meet travel requirements.
• Strong organization and communication skills, written and verbal.

Preferred Qualifications

• Associate's or Bachelor's degree, or equal field experience.
• PMP, CSPM, RCDD, CTS, or manufacturer certifications (for example LenelS2, Avigilon, Axis, DMP, Honeywell).
• Low-voltage or security contractor licenses.
• Experience with ServiceNow, CRM, or project financial tools.
• Experience reading blueprints and working with GCs and other trades.

*****Studies show that many people hesitate to apply for jobs unless they meet every desired qualification. At ASD, we are committed to fostering an authentic workplace. If you are enthusiastic about this role but your experience doesn't perfectly match every desired qualification listed, we strongly encourage you to apply anyway - you might be exactly the candidate we are looking for!

Why ASD?

Founded in 1987, Automated Systems Design, Inc. (ASD) is a nationwide provider of design, engineering, and project management services for workplace technology. Our mission is to help our clients create, manage, and support technology-enabled spaces. We are fortunate to be in such a rapidly evolving and expanding industry; this provides ample opportunities for our business –and the people who make it all possible– to grow.

Benefits

• KPI-based quarterly bonus plan (KPV)
• 100% paid medical and dental for the employee
• Company-paid short-term and long-term disability and life insurance
• Up to dollar-for-dollar 401(k) matching (eligible after your 90-day waiting period)
• 15 days of PTO in your first two years, and more with tenure
• Company credit card for travel expenses
• Family 1st motto and belief
• ASD is committed to your career progression. We provide the tools and professional development for our PMs to master their craft, lead strategic initiatives, and grow alongside the organization.

Our People & Culture

ASD’s culture empowers our people to be who they are, contribute honestly, and make a difference individually and collectively. Prioritizing diversity enables us to leverage different ideas and unique perspectives to bring more creative and innovative solutions to everything we do.

Who We Are

ASD® is committed to providing our AASDIs, customers, vendors, and associates with the highest level of professionalism. To do so, our team is trained to embody the following core values and use them as a guide when making decisions every day.

Trust We are known for our candor and integrity, give our best effort, and expect the best in others. Respect We treat people with high regard, independent of status or stance, to build enduring and mutually beneficial relationships. Attitude We inspire others with our positive perspective and have an unwavering thirst for excellence. Commitment We care intensely about the success of our clients and exhibit a bias towards action.