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Cybersecurity Engineer
CBRE
Atlanta, GA
- $95,000 to $100,000 USD / year
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Senior Cybersecurity Architect (Cloud)
Amentum
Atlanta, GA
…GCC High, Azure, AWS, and hybrid services. Its scope includes software, platform, infrastructure, virtual desktop, and approved cloud-based artificial intelligence services. The role leads…
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Senior Quality Automation Engineer - Hybrid
Cognizant
Atlanta, GA
- $71,000 to $112,000 USD / year
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Senior Engineer, Google Cloud
PwC
Atlanta, GA
As a Senior Engineer, Google Cloud you will focus on building, testing, and optimizing cloud-native applications on Google Cloud, supporting work that spans the full software development…
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Senior Full-Stack AI Engineer
CGI Technologies and Solutions, Inc.
Atlanta, GA
CGI is seeking a Senior Full-Stack AI Engineer to join our dynamic team and help des
Added 1 min ago
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HVAC/ Mechanical Design Engineer
Jobot
San Jose, CA · Alameda, CA
- $120,000 to $160,000 USD / year
Added 3 mins ago
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Sr DevOps Engineer
Insight Global
Charlotte, NC
- From $65.06 USD / hour
Added 4 mins ago
Quality Engineer
Ompi of America Inc
Fishers, IN
The Quality Engineer supports all aspects of the Quality Management System, Product Realization, and Manufacturing Process Controls applying best practices from within the field of quality…
Added 4 mins ago
Quality Assurance Specialist
Ompi of America Inc
Fishers, IN
Added 4 mins ago
Licensed Mechanical Engineer - HVAC/MEP
AlphaX
Rome, GA
We are seeking a licensed Professional Engineer (PE) with strong hands-on HVAC and mechanical design experience to join our team and lead engineering projects for commercial, healthcare,…
Added 4 mins ago
Continuous Improvement Engineer
Standard Motor Products, Inc.
Greenville, SC
Added 4 mins ago
APQP Engineer
IFab Corporation
Gastonia,, NC
Added 5 mins ago
Assistant Structural Engineer - Aviation & Federal (Chicago)
Burns & McDonnell
Chicago, IL
The Assistant Structural Engineer will work under the supervision of a licensed professional engineer to assist project teams to create world class designs for new projects, alterations and…
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VSE Systems SME
World Wide Technology Holding, LLC
San Diego, CA
- $160,000 to $210,000 USD / year
Added 6 mins ago
Test Engineer
Dev Technology
Reston, VA
We are seeking an experienced Senior Test Automation Engineer with a strong background in designing, developing, and maintaining
Added 7 mins ago
Audio Engineer
CE Rental Inc
Covington, LA
The purpose of the Audio Engineer is to ensure the best possible sound experience (clear, bala
Added 8 mins ago
Cyber Security Engineer (Cloud Security)
TherapyNotes.com
Remote, United States
TherapyNotes is the go-to superhero for behavioral health Practice Management and EHR software! Our top-notch SaaS solution handles scheduling, billing, documenting, telehealth, and more so…
Added 8 mins ago
Cyber Security Engineer (Application Security)
TherapyNotes.com
Remote, United States
TherapyNotes is the go-to superhero for behavioral health Practice Management and EHR software! Our top-notch SaaS solution handles scheduling, billing, documenting, telehealth, and more so…
Added 8 mins ago
Cloud Systems Engineer - Site Reliability
TherapyNotes.com
Remote, United States
TherapyNotes is the go-to superhero for behavioral health Practice Management and EHR software! Our top-notch SaaS solution handles scheduling, billing, documenting, telehealth, and more so…
Added 8 mins ago
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Embedded S/W Engineer
Procom
Annapolis, MD
- $135,000 USD / year
We are seeking an Embedded Software Engineer to join the research team. The mission of the research team is to discover how vehicle systems store and protect data and to develop extraction…
Added 9 mins ago
Senior Staff Engineering Program Manager (EPM)
Northrop Grumman
Dulles, VA · McLean, VA · Dulles · McLean
Added 9 mins ago
Software Architect - Level 6
Northrop Grumman
Redondo Beach, CA · Redondo Beach
Added 9 mins ago
Software Architect - Level 5
Northrop Grumman
Redondo Beach, CA · Redondo Beach
Added 9 mins ago
Mission Autonomy Software Developer
Northrop Grumman
El Segundo, CA · El Segundo
Added 10 mins ago
Senior Automation Engineer (Sr. Engineer II)
Generate Biomedicines
Somerville, MA
Generate:Biomedicines is seeking an experienced and highly motivated Senior Automation Engineer to join our team at the interface of lab instrumentation, integrated workcells, custom…

Automated Logic Corporation

Technical Support Engineer

Kennesaw, GA, United States

$79,000 to $158,000 USD / year

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Job details

Pay: $79,000 to $158,000 USD / year
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About the Role We are seeking a Technical Support Engineer to provide advanced technical support for Automated Logic products and systems. In this role, you will support the Automated Logic dealer network by helping diagnose and resolve technical issues related to hardware, software, firmware, networking, and system configuration. This is a hybrid role, with a combination of in-office and remote work. Candidates should be able to work from our Kennesaw, GA office as needed while also having the flexibility to work remotely. This position is a Tier 3 technical support role focused on helping dealers troubleshoot complex product and system issues while supporting product quality, documentation, training, and continuous improvement efforts.

Key Responsibilities

Provide advanced online and phone-based technical support to the Automated Logic dealer network.
Troubleshoot complex hardware, software, firmware, networking, and system configuration issues.
Reproduce reported issues when possible, collect and analyze diagnostic information, and provide clear technical findings to Engineering and Product teams.
Work closely with internal teams to investigate escalated technical issues and support customer resolution.
Provide feedback to documentation and training teams to improve customer-facing and internal technical resources.
Assist with final checkout activities for new products before release.
Participate in beta testing programs and provide practical technical feedback.
Support training initiatives as needed by sharing product knowledge and technical expertise.

Qualifications & Experience

High School Diploma or GED.
Bachelor's degree in a technical discipline or in building automation, controls, IT networking, or technical support
2+ years of experience with a controls company, including engineering, field technician, job start-up, or service experience; or 2+ years of IT networking experience.

Preferred Skills

Experience with BACnet/SC or industrial networking is a plus.
Experience with WebCTRL or other building automation systems
IT-related certifications are a plus.
Ability to explain technical concepts to non-technical users.
Strong troubleshooting skills and attention to detail.
Technical certifications and any direct Automated Logic training are a plus.
Hands-on experience setting up certificates (PKI infrastructure).
Basic scripting or automation experience (PowerShell, Python, or Bash) is a plus.
Linux experience is a plus.
Prior experience in a customer-facing technical role.
Ability to work independently while coordinating with multiple stakeholders.

Pay Range The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed. Other Compensation This position may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

Health Care Benefits: Medical, Dental, Vision; Wellness incentives
Retirement Benefits
Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability: Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline Applications will be accepted for at least 3 days from Job Posting Date: 30 October 2026 Job Applicant's Privacy Notice Please click on the link to review the Job Applicant Privacy Notice.

Use of AI Technology-enabled tools may support parts of the recruitment process, with oversight by people.

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