Jobs in the United States

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Manufacturing Engineer Level 3 - Local Candidates Only
Align Percision
Bala-Cynwyd, PA
When requested, manage specific projects including develop and tracking an MS project schedule in cooperation with a program manager. This could include Capital Equipment installations or…
Added just now
EG
Operations - Process Manager - Sr
Eliassen Group
Harrisburg, PA
- $55 to $65 USD / hour
Our client seeks a senior process manager to lead Script Governance to ensure Intent = Execution for internal and legacy backbook scripts from a recent acquisition. The role will coordinate…
Added just now
Legal Operations and eDiscovery Manager
Blue Cross Blue Shield
Boston, MA
Reporting to the Vice President and Deputy General Counsel - Litigation, the Legal Operations and eDiscovery Manager leads the Law Department's legal operations and eDiscovery functions, in…
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B&
Project Manager - Power (Multiple Locations)
Burns & McDonnell
Saint Louis, MO
- $140,000 to $460,000 USD / year
+ Driving efficiency in bid efforts. Effectively utilizing software and implementing practices and tools to improve the conceptual design and estimating efficiencies.
Added 3 mins ago
EE
Compliance Manager (Hybrid) Baltimore or Bethesda, MD.
ERES1 Enterprise Residential LLC
Baltimore, MD
- $70,000 to $93,754 USD / year
The Compliance Manager provides strategic oversight of a portfolio of affordable housing communities and ensures adherence to all regulatory requirements while minimizing compliance risk.
Added 3 mins ago
Facilities & Maintenance Manager
Stanley Black and Decker
Sedalia, MO
As a Maintenance & Facilities Manager, you'll be part of our Maintenance and Tool & Die team working as an onsite employee. You'll get to:
Added 4 mins ago
Inventory Planner - Rejuvenation
Williams-Sonoma
Portland, OR
…to product movement and summarize important changes to your manager or senior leadership. You will be working cross-functionally with merchants, sourcing and the eCommerce and Retail…
Added 4 mins ago
Data Protection Security Engineer
ConAgra Fds Entrprise Svcs,Inc
Omaha, NE
Reporting to the Manager, Information Security, you will join the Identity Management team and help build and operationalize the enterprise data protection program. You will focus on…
Added 4 mins ago
Recreation Manager
Pyramid Palm Coast Management LLC
United States
The Recreation Manager manages the operations of a hotel or resort's recreation facilities, which may
Added 4 mins ago
B&
Section Manager - Estimating & Pre-Construction - Water/Wastewater
Burns & McDonnell
Kansas City, MO
- $100,000 to $320,000 USD / year
The Estimating Section Manager is responsible for the managerial direction and leadership of the section and resources for preconstruction and estimating supporting water and wastewater…
Added 4 mins ago
Solar Section Manager - Project Controls
Burns & McDonnell
Kansas City, MO
The Project Controls Section Manager is responsible for the managerial direction and leadership of the section and resources within the construction global practice. This includes…
Added 4 mins ago
Solar Section Manager - Project Controls
Burns & McDonnell
Saint Louis, MO
The Project Controls Section Manager is responsible for the managerial direction and leadership of the section and resources within the construction global practice. This includes…
Added 4 mins ago
RS
Senior Software Engineer - IMS TM/DB Application Programmer
Rocket Software
Jefferson City, MO
- $120,500 to $162,675 USD / year
We are seeking an accomplished Senior Software Engineer with deep expertise in IBM IMS Transaction Manager (TM) and Database (DB) application programming to drive the evolution of our IMS…
Added 6 mins ago
Business Development Manager - Global Facilities Architecture (Kansas City)
Burns & McDonnell
Kansas City, MO
The Business Development Manager will develop and implement business development and marketing activities for engineering and construction consulting services. As part of the organizational…
Added 7 mins ago
Manufacturing Team Lead
Draganfly Innovations, Inc.
Fairfax, VA
Track team output, quality, and progress, and keep your manager informed of status, risks, and needs
Added 7 mins ago
Wealth Advisor Sr
UMB Bank
Saint Louis, MO
…closely with the Financial Planner, Private Banker, Portfolio Manager, Trust Advisor and Service Administrator to build the wealth strategy that aligns with the client's objectives. This…
Added 8 mins ago
G
Diesel Technician (Ag / Heavy Equipment)
GPAC
Kimball, SD
- $24.5 to $37 USD / hour
Use diagnostic software and service literature to identify faults and complete repairs correctly the first time
Added 8 mins ago
B&
Project Manager - Water (Multiple Locations)
Burns & McDonnell
Saint Louis, MO
- $130,000 to $325,000 USD / year
Description The Project Manager will lead and motivate a team in the day-to-day management of project safety, quality, schedule, cost control, contracts, risk, suppliers, proposals,…
Added 9 mins ago
Senior Program Manager, Amazon Funded Buy Sell
Amazon.com Services LLC
Seattle, WA
The AIS team is looking for a results-oriented Program Manager - L6 to support the implementation and scaling of Project Buy Sell. You will own creating, improving, and delivering results…
Added 9 mins ago
Field Sales Executive, Cloud Software Solution Sales *Remote*
Wolters Kluwer
Jefferson City, MO
…account base of CPA firms. You will report to the Divisional Manager, Field Sales. Specific job responsibilities are outlined…
Added 9 mins ago
B&
Construction Project Manager - Solar (Multiple Locations)
Burns & McDonnell
Saint Louis, MO
- $155,000 to $230,000 USD / year
Description The Construction Project Manager supports the Engineer Procure Construct (EPC) Project Manager or Program Manager to oversee day-to-day operations from pre-construction through…
Added 9 mins ago
HA
Project Manager - Financial Monitoring
Houston-Galveston Area Council
Houston, TX
- $76,530 to $116,571 USD / year
The Project Manager oversees financial monitoring activities for the Gulf Coast Workforce Board’s program and contracted operations. The Agency contracts out more than $500 million in…
Added 10 mins ago
SM
Financial Analyst
Santa Margarita Water District
Rancho Santa Margarita, CA
- $55.21 to $76.11 USD / hour
…environment. Working under the general direction of the Finance Manager, the position supports budget monitoring, financial reporting, cost-of-service and Proposition 218 rate analyses,…
Added 10 mins ago
Assistant Construction Manager - Energy Storage (Multiple Locations)
Burns & McDonnell
Saint Louis, MO
Description The Assistant Construction Manager will assist the Construction Project Manager, Project Manager, Site Manager, and/or the Engineer Procure Construct (EPC) Project Manager or…
Added 10 mins ago
B&
Business Development Manager - Environmental Services (Multiple Locations)
Burns & McDonnell
Saint Louis, MO
- $120,000 to $350,000 USD / year
The ENS Sales Team Business Development Manager role is the visionary in proactive, action-oriented sales for all ENS services (engineering and construction) as well as the appropriate…

Autodesk

Customer Success Program Manager

Remote, United States

For U.S.-based roles, we expect a starting base salary between $102,000 and $182,710.

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Job details

Pay: For U.S.-based roles, we expect a starting base salary between $102,000 and $182,710.
Apply by: May 4, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

Job Requisition ID #

26WD101584

Customer Success Principal Program Manager

The Customer Success (CS) Principal Program Manager leads complex, cross-functional programs that translate CS strategic priorities into measurable customer and business outcomes.

Position Overview The Customer Success Principal Program Manager performs activities that enable the CS team to operate at a higher level of performance by optimizing how and when the team engages with customers to prevent and mitigate risk to revenue as well as find opportunities for growth in our existing customer base.

The role establishes clear program strategy, governance, roadmaps and decision-making, aligns stakeholders across functions, and drives sustainable operational change. Through evidence-based prioritisation, risk management and benefits realisation, the role strengthens how CS delivers customer value, adoption, retention and growth.

This role will report to the Senior Manager, Success Delivery Practice within CS Business Excellence organisation. This is a global role supporting multiple segments and regions. It has no direct reports and leads through influence.

Responsibilities

Program strategy and governance: Design and lead complex programs spanning multiple workstreams, functions or strategic priorities. Define objectives, scope, outcomes, ownership, decision rights, governance and success measures aligned to CS and company goals.
Customer engagement models: Design, test and evolve CS coverage and segmentation models, playbooks, and digital and high-touch engagement approaches. Align CSM capacity to customer risk and growth opportunity.
Portfolio and roadmap management: Develop and maintain integrated program roadmaps; assess strategic value, customer impact, dependencies, risk and capacity; make trade-offs transparent and align leaders on sequencing, investment and priorities.
Cross-functional leadership and change: Lead cross-functional delivery without relying on formal authority. Secure sponsorship, align stakeholders, manage resistance and build readiness, adoption and sustained changes in ways of working.
Executive influence and communication: Lead executive governance forums, communicate concise decision-oriented narratives, surface options and recommendations, and secure timely decisions on complex or sensitive issues.
Risk, issue and escalation management: Anticipate systemic risks and cross-program dependencies; analyse root causes and downstream impacts; establish mitigations, contingencies and timely executive escalations.
Business outcomes and financial acumen: Define measurable customer and business outcomes using CS metrics such as retention, churn, renewals, health scores, adoption and time-to-value. Identify baselines, targets and benefits and build credible value cases, evaluating costs and resource trade-offs, and tracking benefits beyond delivery milestones.
Data, insights and performance: Integrate relevant program, customer and business data to identify trends, performance drivers, risks and opportunities. Challenge weak assumptions and translate evidence into decisions and actions.
Methodologies and operating practices: Apply fit-for-purpose program methods, standards, tools and operating rhythms. Improve cross-functional processes and balance scalable standards with legitimate local or segment needs.
AI and automation: Design and apply responsible AI-enabled and automated workflows to improve program planning, coordination, insight, reporting and execution; establish human validation and measure resulting quality or productivity improvements.
Continuous improvement and domain expertise: Use deep CS lifecycle and operating-model knowledge to diagnose systemic problems, test solutions, scale successful approaches and embed measurable improvements. Share reusable practices and coach colleagues.

Minimum Qualifications

Bachelor’s degree or equivalent relevant professional experience.
8+ years of experience leading complex, cross-functional programs or strategic initiatives, including 4+ years in Customer Success, customer lifecycle management, or a related post-sale, customer-facing role within a SaaS or subscription-based business.
Demonstrated ability to influence senior stakeholders, facilitate executive decision-making and lead teams without direct authority.
Experience in program governance, integrated roadmaps, prioritization, dependency management and risk escalation.
Ability to build outcome measures, value cases and evidence-based recommendations using business and financial data.
Strong written communication, executive presentation, facilitation and analytical problem-solving skills.
Experience leading organizational change and embedding new operating practices; proficiency with modern program-management, reporting and collaboration tools.

Preferred Qualifications

Experience in Customer Success, customer lifecycle management, SaaS or a related customer-facing operating environment.
Experience with portfolio planning, operational excellence, process redesign or management consulting.
Experience using analytics, automation and responsible AI to improve program delivery and organisational effectiveness.
Experience developing reusable program standards, coaching peers or contributing to enterprise-wide practices.

Learn More

About Autodesk Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $102,000 and $182,710. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Sales Careers Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Equal Employment Opportunity At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Belonging We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging

In-Person Onboarding and Identity Verification This role may require in-person onboarding and/or in-person ID verification.

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