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Added 13 mins ago
EE
Electrical Construction Project Manager-Special Projects
EC Electric
Portland, OR
- $115,000 to $180,000 USD / year
The Project Manager leads the project team and has overall accountability for completing assigned construction projects successfully. This role has full responsibility for cultivating…
Added 13 mins ago
EE
Estimating Manager-Design Build/Preconstruction
EC Electric
Portland, OR
- $138,000 to $182,000 USD / year
The Design-Build Preconstruction Manager provides strategic and operational leadership for electrical design-build, design-assist, target value design, conceptual estimating, budgeting, and…
Added 18 mins ago
Senior Engineering Manager, DC Buying
Jobgether
Remote, United States
…applications and next steps. Our partner is looking for a Senior Engineering Manager, DC Buying based in the United…
Added 18 mins ago
Network Operations Manager
Jobgether
Remote, United States
We are looking for an experienced Network Operations Manager to lead a high-performing network engineering team while remaining actively involved in complex technical challenges and…
Added 24 mins ago
Supply Planner I
IPG
Sarasota, FL · Bradenton, FL · Fruitville, FL · Venice, FL
Immediate Supervisor: Corp. Supply Chain Manager
Added 24 mins ago
Mechanical Systems Engineer
IPG
Schaumburg, IL
Immediate Supervisor: Customer and Aftermarket Service Manager
Added 26 mins ago
Staff Product Manager, Data Flows and Governance
The Trade Desk, Inc.
Seattle, WA
We're looking for a technically sharp, cross-functional Staff Product Manager to own how data flows, gets cataloged, and stays governed across TTD's platform. This is a high-impact role…
Added 37 mins ago
Associate Project Engineer
USABB ABB Inc.
Houston, TX
Part of the Engineering team in Process Automation Energy Industries in the USA, the Associate Project Engineer assists all aspects of system implementation of a project including loading…
Added 53 mins ago
D
MDU Manager
DSI
Remote, United States
- $60,000 to $120,000 USD / year
…marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions - all designed to drive growth and operational…
Added 53 mins ago
D
MDU Manager
DSI
Remote, United States
- $60,000 to $120,000 USD / year
…marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions - all designed to drive growth and operational…
Added 53 mins ago
D
MDU Manager
DSI
Remote, United States
- $60,000 to $120,000 USD / year
…marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions - all designed to drive growth and operational…
Added 53 mins ago
D
MDU Manager
DSI
Remote, United States
- $60,000 to $120,000 USD / year
…marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions - all designed to drive growth and operational…
Added 53 mins ago
D
MDU Manager
DSI
Remote, United States
- $60,000 to $120,000 USD / year
…marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions - all designed to drive growth and operational…
Added 53 mins ago
D
MDU Manager
DSI
Remote, United States
- $60,000 to $120,000 USD / year
…marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions - all designed to drive growth and operational…
Added 1 hour ago
G
Transportation Engineer
GPAC
Bloomington, IN
- $70,000 to $145,000 USD / year
We are seeking a Transportation Engineer to join a dynamic, multi-disciplinary engineering consulting firm. This individual will contribute to the planning, design, and delivery of…
Added 1 hour ago
G
Project Manager (Central Montana)
GPAC
Great Falls, MT
- $100,000 to $150,000 USD / year
…Falls, MT area. Our client is seeking an experienced Project Manager to lead structural and miscellaneous steel projects from contract award through fabrication, erection, and…
Added 1 hour ago
AWS Cloud Engineer IV
IGH ICW GROUP HOLDINGS, INC.
San Diego, CA
Partners with software engineers and conducts code reviews.
Added 1 hour ago
G
Assistant Project Manager
GPAC
Cleveland, OH
- $70,000 to $90,000 USD / year
…Cleveland, OH area. Our client is seeking an Assistant Project Manager to support project managers in delivering structural and miscellaneous steel…
Added 1 hour ago
G
Project Manager
GPAC
Greenville, SC
- $110,000 to $130,000 USD / year
…Greenville, SC area. Our client is seeking an experienced Project Manager to lead structural and miscellaneous steel projects from contract award through fabrication, erection, and…
Added 1 hour ago
G
Heavy Civil Project Manager
GPAC
Urbandale, IA
- $80,000 to $110,000 USD / year
We are seeking a skilled Project Manager in the Des Moines area to lead roadway construction, sitework/excavation, and underground utilities projects. The successful candidate will oversee…
Added 1 hour ago
Sr Project Manager - AI Data Centers
Jacobs
North Miami Beach, FL · Orlando, FL
…center, mission-critical facility, industrial, construction, engineering, or similar physical infrastructure projects. This role is not focused on software development, enterprise IT…
Added 1 hour ago
C
Senior Project Manager-Supply Chain
Capgemini
New York, NY, NY
- $106,906 to $281,842 USD / year
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies…
Added 1 hour ago
AC
System Technician (Multiple Positions)
AVISTA CORPORATION
Spokane, WA
- $28.77 to $42.18 USD / hour
…to deliver in-portfolio desktop and endpoint technology and software. Direct responsibility for providing technical support to end users. Assists Engineers as needed in developing technical…
Added 2 hours ago
Senior Manager, Software Development, Amazon Leo
Amazon Kuiper Manufacturing Enterprises LLC
Sunnyvale, CA
As the manager of this team, you will define the long-term vision for the team and its products as well as hiring and organizing to succeed. The candidate must have expertise with modern…
Added 2 hours ago
Principal Technical Program Manager, Payload SW
Amazon Kuiper Manufacturing Enterprises LLC
Sunnyvale, CA · Redmond, WA
The Leo team is looking for a Principal Technical Program Manager with stronge experience in wir3eless communications/networking and embedded software, project management, and program…

Closed listing

Autodesk

Customer Success Manager, Forma

Remote, United States

For U.S.-based roles, we expect a starting base salary between $75,600 and $135,520.

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: For U.S.-based roles, we expect a starting base salary between $75,600 and $135,520.
Closing date: May 3, 2027
Experience: Have 5+ years of experience in a customer facing, B2B role (Customer Success, Account Management, or similar)
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Requisition ID #

26WD102013

Position Overview We’re looking for a strategic Forma Customer Success Manager (CSM) to support our Emerging Business / Mid-Market segment, high-growth customers with significant expansion potential. In this role, you will act as a trusted advisor, helping customers achieve their business outcomes while driving adoption, retention, and long-term growth.

Customer Success Manager (CSM), Autodesk Forma/Construction: Focuses on onboarding new customers, accelerating time to value, and ensuring adoption of FormaCloud. This is a strategic role at scale, combining data-driven insights, proactive engagement, and targeted relationship management to maximize impact across a broad portfolio.

Responsibilities

Strategic Customer Partnership:

Develop a deep understanding of customer goals, priorities, and success criteria
Create and execute success plans aligned to customer business outcomes
Act as a trusted advisor, guiding customers on best practices and long-term strategy

Scaled Engagement with Strategic Focus:

Manage a portfolio of mid-market/emerging customers using a hybrid of tech-touch and targeted high-value interactions
Prioritize accounts based on growth potential, risk, and strategic importance

Adoption & Value Realization:

Drive meaningful product adoption tied to customer KPIs and business outcomes
Use data and insights to deliver proactive, outcome-oriented recommendations

Growth & Expansion:

Identify and influence expansion opportunities within accounts
Contribute to pipeline through strategic account planning

Retention & Risk Mitigation:

Monitor customer health and engagement signals to proactively mitigate churn risk
Lead renewal strategies for key accounts within the segment

Voice of the Customer:

Synthesize trends and insights from the emerging/mid-market segment
Influence Product, Marketing, and Go-To-Market strategies

Minimum Qualifications

Have 5+ years of experience in a customer facing, B2B role (Customer Success, Account Management, or similar)
Have a 4-year degree or equivalent experience
Can travel up to 25% for in-person customer engagements and internal meetings
Have the intellectual curiosity to continually learn about your customers, their industry, their competitive landscape, and Autodesk’s offerings
Have capacity for running discovery discussions, with the ability to learn and understand the AEC (Architecture, Engineering, and Construction) industry - one of the largest, and most complex industries out there
Are resilient as your customers’ and Autodesk’s priorities evolve
Are passionate about solving customer problems and make decisions with a customer-first mindset
Take accountability for value delivery within your book of business to ensure customers maximize their ROI with Autodesk
Build strong rapport and understand diverse perspectives within the account team to foster deep trust and a collaborative environment
Address conflict and misalignment constructively, prioritizing solutions and relationships
Demonstrate executive presence and excellent communication skills, and can articulate complex ideas with clarity to diverse audiences
Can interpret difficult situations and help provide solutions for resolution
Are comfortable exceeding target goals by maintaining a high customer retention rate, coordinating cross functionally with sales to ensure renewals and identify expansion opportunities

Learn More

About Autodesk Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $75,600 and $135,520. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Sales Careers Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Equal Employment Opportunity At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Belonging We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging

In-Person Onboarding and Identity Verification This role may require in-person onboarding and/or in-person ID verification.

About employer

More about this job

Skills

CSM
Onboarding
Prioritization
Communication skills
Sales

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