Warranty Claims Processor

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https://illinoisjoblink.illinois.gov/jobs/13746104

Automotive Warranty Claims Processor

We are seeking an experienced Automotive Warranty Claims Processor to join our dealership team. The ideal candidate will have prior dealership warranty administration experience and a strong understanding of manufacturer warranty policies and procedures. This role is responsible for accurately preparing, submitting, and following up on warranty claims while ensuring compliance with manufacturer guidelines.

Responsibilities:

• Process and submit manufacturer warranty claims accurately and in a timely manner.
• Review repair orders for proper documentation and coding.
• Monitor and resolve rejected or unpaid warranty claims.
• Communicate with service advisors, technicians, and manufacturers regarding warranty eligibility and claim status.
• Maintain organized warranty records and supporting documentation.
• Ensure compliance with manufacturer policies and dealership procedures.
• Reconcile warranty schedules and assist with warranty audits.
• Perform additional administrative duties as assigned.

Qualifications:

• Previous automotive dealership warranty administration experience required.
• Knowledge of manufacturer warranty policies and procedures.
• Experience working with dealership management systems (CDK, Reynolds & Reynolds, Dealertrack, Tekion, or similar).
• Strong attention to detail and organizational skills.
• Excellent communication and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced dealership environment.
• Proficient with Microsoft Office, including Outlook and Excel.
• Valid driver\'s license preferred.

Pay is competitive and negotiable based on dealership experience, manufacturer certifications, and overall qualifications.

Direct Hire \| Full-Time \| Immediate Opening