Auction Administrative Support Professionals

Join Our Awesome Team as an Auction Administrative Support Professional! | Speedway Auto Auction | Concord, NC Who We Are (And Why You’ll Love It Here!) Welcome to Speedway Auto Auction, where professionalism meets high-energy excitement! We’re the premier dealer-only auto auction serving the greater Charlotte, NC area and beyond. What we’ve built here is something special, and we’re genuinely proud of it. Located at 224 Highway 49 South, Concord, NC 28025, we showcase hundreds of vehicles through our lanes every Tuesday starting at 1:00 PM! We’re not just about moving cars, we’re about creating a workplace where employees are excited to start each day. Our motto captures it perfectly: “Service Is What We Do Best!” What Makes This Role Special Our front office is the first impression for every dealer who walks through our doors or calls our line, and it’s the engine that keeps sale day running smoothly. We’re looking for polished, dependable professionals who take pride in getting the details right and treating every customer like they matter. Experienced in auctions or dealerships? Fantastic! New to the industry but strong in office professionalism and etiquette? We’ll teach you the auction business. If you’re ready to be part of a team that keeps our auction moving, apply today! Thinking about a move to the Charlotte area? Out-of-state candidates are encouraged to apply!

Your Day-to-Day Adventures - a mix of:

• Greet dealers and visitors with a warm, professional welcome and answer incoming calls as a first point of contact
• Register new dealers and buyers and verify licenses, tax certificates, bonds, and other required documents
• Process daily payments including checks, money orders, cashier’s checks, and wire deposits
• Prepare, process, and mail vehicle titles and related auction paperwork
• Maintain accurate dealer accounts and records in Auction Edge
• Monitor dealer accounts, follow up on unpaid balances and titles, and make professional collection calls
• Support fleet coordination, including vehicle documentation, repair charges, and customer updates
• Handle high-volume check-ins and fast-paced workflow on auction days
• Partner with title, accounting, operations, and sales teams to resolve account issues
• Maintain confidentiality of dealer and financial information
• Keep the front office organized, welcoming, and running smoothly

What We’re Looking For (The Must-Haves)

• High school diploma or equivalent
• 2+ years of office, clerical, administrative, or customer service experience
• Strong office etiquette, professional phone presence, and a friendly, customer-focused attitude
• Reliable and punctual, someone the team can count on, especially on sale day
• Strong attention to detail and accuracy
• Ability to stay calm and organized in a fast-paced, deadline-driven environment
• Comfortable with Microsoft Office and learning new software systems
• Valid unrestricted driver’s license
• Ability to pass a background check and drug screening
• Auto auction, dealership, DMV, title, or collections experience preferred
• Familiarity with Auction Edge or AuctionACCESS preferred
• Bilingual in Spanish, a plus

The Good Stuff (AKA Your Compensation & Perks!)

• Competitive wage based on experience, plus bonus opportunities

Benefits That Actually Matter:

• 401(k) retirement plan with company matching (because future you will thank us!)
• Health, dental, and vision insurance (we’ve got you covered)
• Health Savings Account (HSA) for those unexpected moments
• Life and disability insurance for peace of mind
• Employee assistance program (we’re here for you beyond work too)
• Paid time off (because everyone needs a break!)
• Real opportunities to grow and advance your career

The Details

• Schedule: Day shift, Monday through Friday, with Tuesday auction day support (weekends are yours!)
• Location: Our Concord, NC location (28025)
• Style: Full-time, permanent position where you can really build something

Ready to Rev Your Career? Come be part of our award-winning family! Send us your resume along with a few sentences on why you’d shine in a busy, customer-facing front office. We can’t wait to meet you and show you why our team loves working here. Apply today and let’s get this conversation started!