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Added 1 min ago
WD
Principal Engineer – Water Production
West Des Moines Water Works
West Des Moines, IA
- $107,806 to $161,730 USD / year
Under the general direction of the General Manager, plans, directs, and coordinates, all activities related to water production projects of the Water Works including, but not limited to,…
Added 2 mins ago
Area Manager II
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Patterson, CA
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an…
Added 4 mins ago
K
Program Manager
KITCHELL
San Diego, CA
- $190,000 to $215,000 USD / year
Kitchell is seeking an experienced and dedicated Construction Program Manager (Education Sector) to join our Southern California region in San Diego, CA and build a long-term career at one…
Added 4 mins ago
Master Data Manager- HYBRID
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Remote, United States
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Added 8 mins ago
Project Engineer
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Our international network extends to 28 countries, with headquarters in the United Kingdom and includes 14 manufacturing facilities, 24 distribution centers and 33 sales & service centers.
Added 11 mins ago
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Business Development Manager
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Added 17 mins ago
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Added 21 mins ago
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Added 23 mins ago
AC
Facility Ops Project Manager 165784
Adams County
Brighton, CO
- $47.36 to $68.67 USD / hour
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Added 27 mins ago
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LEAD CLEANER (H)
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Added 28 mins ago
AU
Lead Cleaner
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Sacramento, CA
- $20.9 USD / hour
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Lead Cleaner
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- $24 to $28 USD / hour
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Added 28 mins ago
Sr District Manager-Healthcare, Janitorial
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Added 36 mins ago
Sr Product Manager, Resale Platform Experience
AXS
Los Angeles, CA · Scottsdale, AZ
AXS is seeking a Senior Product Manager to own the end-to-end strategy and execution of our Resale platform. This role is responsible for the core marketplace engine that powers secondary…
Added 36 mins ago
Sr Product Manager, Resale Platform Experience
AXS
Scottsdale, AZ · Los Angeles, CA
AXS is seeking a Senior Product Manager to own the end-to-end strategy and execution of our Resale platform. This role is responsible for the core marketplace engine that powers secondary…
Added 39 mins ago
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Consulting - Tech Cons - SAP - Ext Supply Chain - TM - Senior Manager - Multiple Positions - 1758148
EY
Dallas, TX
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Must have a Bachelor’s degree in Management Information Systems (MIS), Computer Science, Engineering, Business, Accounting, Finance, Analytics, Operations, Logistics, Supply Chain, or a…

Authentic

Program Development Manager

NY, United States
Dayton, OH, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Authentic is a tech-enabled MGA (managing general agent). We design and run insurance programs for specific kinds of businesses, like restaurants, gyms, and power producers. Brokers bring us the businesses that need coverage, and carriers back our policies. Every program runs on a platform we built ourselves, and we own every line of code behind it. Engineers and insurance experts build it side by side in New York and Dayton, Ohio. Since our founding in 2022, we’ve grown to 80+ people and been named to the 2026 CB Insights Insurtech 50.

The Role

The Program Development Manager leads the Dayton team that builds Authentic's insurance programs. The team turns approved rates, rules and forms into live configuration in Authentic's policy administration system (PAS), and handles the steady flow of changes that live programs need. You'll start by managing a small team of 5-6 Program Developers and will be responsible for building and growing that team as our program portfolio expands. You'll own how their work is planned, prioritized and delivered, and stay close enough to the work to pick up builds yourself.

This role reports to the VP of Programs and sits within Authentic's Programs department. The Programs department designs and builds Authentic's insurance programs end to end: the Program Design team handles market research, actuarial studies, rate development, forms and state filings, and the Program Developers configure and launch those programs in Authentic's policy administration system.

This is a player-coach role for a people leader, not a software engineer. We're looking for someone who has managed people and projects, is comfortable around technology, and genuinely enjoys helping others grow. Insurance experience isn't required; we'll teach you the domain. As the team and our program portfolio expand, there is real room to grow your scope.

What You'll Do

Team Leadership & Development
Manage a growing team, currently 5-6 Program Developers: set priorities, run weekly 1:1s, give regular feedback and lead performance reviews.
Coach developers on build quality, problem solving and ownership, and create clear paths for them to take on more complex work over time.
Be a visible, on-the-ground presence in the Dayton office: available, approachable and checking in on how the work and the people are doing.
Build and scale the team: partner with the VP of Programs on headcount planning, hiring, onboarding and training as the team grows.
Build the team's documentation, playbooks and best practices so knowledge doesn't live in one person's head.
Program Build & Delivery
Own the team's workload end to end: intake, scoping, prioritization, assignment and delivery tracking for program builds and configuration changes.
Oversee the build and configuration of rates, rules and forms in the PAS, making sure live programs match approved rate development and filings.
Manage the queue of inbound Operations requests (endorsements, build configuration, class mappings and form attachments), setting turnaround expectations and keeping requesters informed.
Run new program launches as projects: timelines, dependencies, QA testing in staging and go-live readiness.
Keep a consistent review and release process for configuration changes the team ships through GitHub to carrier programs, tenants, products and coverages.
Spot recurring bugs and requests and turn them into process or tooling fixes.
Hands-On Work
Take on builds, configuration tasks and bug fixes yourself, especially early on and during busy periods.
Learn the PAS and configuration workflow well enough to unblock developers, check their work and estimate effort accurately.
Cross-Functional Partnership

•

Work closely with the actuarial and program design teams, including Product Analysts, so rate, rule and form work moves cleanly from filing to build.
Partner with Operations, underwriting and program stakeholders to set priorities and communicate timelines.
Notice where handoffs between departments break down and propose practical fixes, from clearer SOPs to better intake processes.

Who You Are

We're looking for a people leader who is comfortable with technology, not a software engineer. You don't need insurance experience. If you're smart, thoughtful and interested in how insurance programs get built, we'll teach you the rest.
5+ years of professional experience, including 1-2 years managing people (direct reports preferred; formal team lead experience considered).
Experience in insurance or insurtech, especially with a policy administration system (an in-house PAS, Guidewire, Duck Creek or similar).
Proven project management skills: you've run several workstreams at once, managed dependencies and deadlines, and kept stakeholders informed.
Background in IT, technical operations, systems implementation or another tech-adjacent environment.
A genuine desire to develop people, with real examples of coaching someone to grow in their role.
Comfortable with technical and configuration systems, and willing to learn basic coding and Git workflows (no software engineering background required).
Some strategic thinking: you can see how your team's work connects to the rest of the business and improve how it gets done.
Clear, proactive written and verbal communication with both technical and non-technical audiences.
Strong judgment, organization and attention to detail.
Able to work onsite in Dayton, OH.

Nice to Have

•

Exposure to rating, rules or forms configuration, or to SERFF filings.
Hands-on time with GitHub, configuration-as-code or basic scripting and query languages (for example, SQL or Python).
Experience leading an implementation, configuration or business systems team.
Experience growing a team through hiring, onboarding and building out its processes.
Formal project management training (PMP, Agile or Scrum).
Advanced Excel skills.

Our (FTE) benefits

Competitive salary, equity, and role trajectory
Comprehensive health benefits for you and your family
401(k) plan with company match
Unlimited PTO
Paid parental leave

About Authentic

Authentic builds the infrastructure that program insurance runs on. We partner with leading brokerages to design and manage custom insurance programs, backed by A and A- rated carriers operating nationwide. Brokers bring the data and distribution. We bring everything else: the technology, the capacity, and the underwriting expertise to stand up specialized programs at speed and build them to last. We’re a Series A company backed by top investors, including FirstMark Capital, Zigg Capital, Slow Ventures, Clocktower, Commerce Ventures, and Altai. We’ve grown over 15x in the past year with a massive market opportunity ahead.

Authentic is committed to building an inclusive working environment regardless of gender, sexual orientation, religion, ethnicity, race, education, age, or other personal characteristics. We believe that people do their best work when they can be themselves, and different perspectives and experiences make us stronger as a team. We’re proud of the supportive and inclusive workplace we're building together and are always working to make it even better.

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More about this job

Skills

Market research
Team leadership
Problem solving
Onboarding
Documentation
Prioritization
GitHub
Workflow
Underwriting
Project management
Coaching
Git
Communication skills
Attention to detail
Query languages
SQL
Python
PMP
Agile
Scrum
Microsoft Excel

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