Jobs in the United States

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Added 6 hours ago
AC
Part-Time 911 Dispatcher (Public Safety Telecommunicator)
Adams County Sheriff's Office
West Union, OH
- Part-time
Added 10 hours ago
DPS - HSD - Police Communications Operator V - 609
TEXAS DEPARTMENT OF PUBLIC SAFETY DEPT 405
AUSTIN, TX
Added 13 hours ago
Quality Analyst
County of Montgomery
Norristown, PA
…guidelines. 2. Schedules QA/QI review conferences with each active telecommunicator. 3. Effectively documents and communicates the findings of phone and radio reviews, emphasizing both the…
Added 13 hours ago
Emergency Communications Supervisor
County of Montgomery
Norristown, PA
…within six (6) months of appointment: 4. APCO Public Safety Telecommunicator Certification 5. APCO Emergency Medical Dispatcher Certification 6. APCO Communications Center Supervisor…
Added 17 hours ago
FIREFIGHTER (HAZMAT TECH/BASIC LIFE SUPPORT)
Air Mobility Command
Scott AFB, IL
Added 23 hours ago
CO
Telecommunicator, Dispatcher
City of Tuscaloosa
Tuscaloosa, AL
- $55,389.91 to $73,499.7 USD / year
Added 1 day ago
Emergency Dispatcher I/II/III
City of New Braunfels
New Braunfels, TX
Four (4) years of service as a public safety dispatcher and hold a TCOLE Advanced Telecommunicator License; or
Added 1 day ago
911 Emergency Communications Operations Support Specialist
Saline County
Benton, AR
Added 1 day ago
CO
911 Dispatcher
County of Chester
West Chester, PA
- $23.61 USD / hour
The Telecommunicator I is the initial point of contact with the public and makes decisions based on established policies and procedures. This position relays information to a…
Added 1 day ago
CO
911 Telecommunicator
City of Indianapolis and Marion County
Indianapolis, IN
- $27.3 USD / hour
…fire, medical, or police services agencies dependent on the telecommunicator’s area of expertise and training. The incumbent dispatches appropriate units and following established…
Added 1 day ago
Communications Officer
Swarthmore College
United States
Added 1 day ago
Emergency Dispatcher
City of New Braunfels
New Braunfels, TX
Four (4) years of service as a public safety dispatcher and hold a TCOLE Advanced Telecommunicator License; or
Added 1 day ago
Police Cadet
Town of Southern Pines
Southern Pines, NC
Step 6: Physical Examination – (Allocate 30 minutes to 1 hour for this step) – Sworn and Telecommunicator Positions, and other positions as designated by the Chief of Police
Added 1 day ago
Public Safety Telecommunicators (Temporary) 2026 - 2027
University of North Carolina at Pembroke
NC
Telecommunicator must remain cognizant of pending calls and priorities, and be aware of the status and location of on-duty personnel at all times.
Added 1 day ago
Associate Call Taker
Global Medical Response, Inc.
Compton, CA
The Dispatcher functions primarily as a call-taker telecommunicator and is responsible for receiving, recording and effectively managing requests for ambulance assistance/transport from…
Added 1 day ago
CO
Police Communications Operator
Commonwealth of Pennsylvania
Bedford, PA
- $49,948 to $75,298 USD / year
You must obtain an active Public Safety Telecommunicator certification issued by the Association of Public Safety Communications Officials within the probationary period and maintain the…
Added 2 days ago
NI
Community Service Officer
Northeastern Illinois University
Chicago, IL
- $24.5 USD / hour
May serve as the on-duty Telecommunicator during lunch breaks or during vacation or sick absences from the primary telecommunicator.
Added 2 days ago
UABOS Turkey: Crew Chief
Trinzic
San Antonio, TX
Added 2 days ago
A
Engineering Manager
Aurelian
Seattle, WA
- $170,000 to $250,000 USD / year
Added 2 days ago
Telecommunicator Cadet - Zuni Police Department (Closing: November 5, 2026)
Pueblo of Zuni
Zuni, NM
GENERAL DEFINITION: The primary responsibility of this position will be to work closely with a certified Telecommunicator Training Officer to learn and perform basic dispatcher functions by…
Added 2 days ago
UH
EMS Communications Supervisor
University Hospital, Newark NJ
Newark, NJ
- $32.27 to $49.35 USD / hour
Certification in the Basic Telecommunicator Course (BTC).
Added 2 days ago
CO
Police Communications Expediter
City of San Antonio
San Antonio, TX
- $22.2 USD / hour
Must obtain TCOLE Telecommunicator Certification within one (1) year of employment.
Added 2 days ago
Public Safety Telecommunicator
University of North Carolina at Charlotte
NC
Some positions may require Basic Telecommunicator Certification in accordance with the provisions of the North Carolina Criminal Justice Training and Standards Commission or the ability to…
Added 2 days ago
Telecommunicator - Sheriff's Office
County of Pamlico
Bayboro, NC
Added 2 days ago
PST/Telecommunicator (00102)
City of New Bern
New Bern, NC

Aurelian

Engineering Manager

Seattle, WA, United States

$170,000 to $250,000 USD / year

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Job details

Pay: $170,000 to $250,000 USD / year
Posting language: English
Posted: Oct 29, 2026

Original job description

ABOUT AURELIAN

Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need.

AVA https://www.aurelian.com/ava is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies.

CORA https://www.aurelian.com/cora supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch.

The problem we're solving is serious. The average emergency communications center is 30% understaffed nationwide. Staffing shortages drive burnout and attrition, which makes the shortage worse. Meanwhile, 60-80% of the calls coming in aren't even emergencies at all. Aurelian addresses both sides of that equation: AVA reduces unnecessary call volume, and CORA makes every emergency call more manageable for the people handling it.

Aurelian is live in centers across the country, answering thousands of non-emergency calls every day, and is backed by New Enterprise Associates https://www.nea.com/blog/aurelian-ai-agents-powering-the-911-call-centers-of-the-future and Y Combinator https://www.ycombinator.com/companies/aurelian. Aurelian is growing rapidly; we are hiring people who want to help scale this work and make a real difference in public safety infrastructure for communities across the country.

WHY JOIN US

We're hiring an Engineering Manager to lead a small pod and own a key surface area of the product. This is a hands-on, player-coach role on a path to a full EM seat. You'll write code every week, set technical direction, mentor your pod, and help with hiring.

This role is for the engineer who already leads without the title - you mentor other engineers, you drive projects that need coordination across people, you're who teammates go to before they go to their manager. You want your next chapter to be about growing a team, without having to put the keyboard down on day one. If that's you, we want to talk.

WHAT YOU'LL BE DOING

Lead a small pod. 3-4 engineers in your surface area. Own technical direction and code review. As the team grows, you'll pick up 1:1s, growth plans, and performance work.
Stay hands-on. Ship code, review code, debug production issues. You should never get more than a few days away from the codebase.
Develop the engineers around you. Pair, mentor, coach. Help the engineers on your pod grow toward bigger scope and impact.
Be involved in hiring for your team. Help us bring in the next engineers on your pod.
Work directly with customers. Our users are 9-1-1 dispatchers and PSAP administrators. You'll visit dispatch centers, watch how they use the product, and use that context to drive what your team builds next.
Grow into a full EM seat. As we scale, you'll move into a fuller Engineering Manager scope - more reports, less code, more strategy.

WHO WE'RE LOOKING FOR

Leadership spike. 5+ years of software engineering. You've already led on your team - formally or informally. You've mentored other engineers, owned a project that needed coordination across people, or driven a change that didn't have a clear owner.
Wants to grow into management. You want the management path - growing other engineers, running a team, eventually owning a full EM seat.
Strong, capable engineer. You can land in our codebase fast and ship. You read code well, reason about architecture, and care about the craft.
High ownership and pragmatic urgency. You see a problem, figure out the right thing to build, and drive it to completion. You take responsibility for outcomes, not just your code.
Clear communicator. You can explain a technical decision to a non-technical stakeholder. You write design docs other people actually read.
Customer empathy. You genuinely like understanding how people use software. You're energized by customer conversations, not drained by them.

To learn more about what it's like to work at Aurelian, visit our About Us https://www.aurelian.com/about page and follow us on LinkedIn https://www.linkedin.com/company/aureliansystem to stay up to date!

We encourage you to apply even if you don’t meet every qualification listed above. We believe exceptional people come from many different backgrounds, and we’d rather connect with you than miss the opportunity.

Come do the best work of your life and join us in shaping the future of critical technology that truly matters.

FOR FULL-TIME ROLES, AURELIAN OFFERS A VARIETY OF BENEFITS, INCLUDING:

Comprehensive Medical, Dental, & Vision Insurance
401(k)
Unlimited PTO
Company-wide offsites
Equipment stipend
Relocation assistance
Daily delivered lunches (on us)
Office in Seattle
Start-up Equity