AI Engineer

Description

About Us

Hello, we're Augeo. We decode what moves people. For 27 years, we've helped enterprises build meaningful connections with everyone who matters to them: the people who work for them, buy from them, show up for them and talk about them. We serve hundreds of clients, including nearly 100 Fortune 500 companies, reaching millions of people every day.

Everything we do is powered by THEO, our agentic AI operating system for engagement. THEO brings together signals from across a person's world, from how they engage with a brand to what they care about and what's happening in their life, and turns them into experiences that feel made for one person, millions at a time. AI is part of how every team here works, and whatever your role, you'll help shape where our products go next and how we bring them to market.

Our people own their work, learn from each other and grow as fast as our technology does. We care to our core about our clients, our teams and each other. Everyone is welcome here, and we want you to bring your whole self to work. Come build what's next with us.

Summary Augeo is building an agentic loyalty platform that will power personalized engagement for tens of millions of users. Always on, context-aware, and extensible by design, the platform delivers an "Audience of One" experience where every interaction makes the system smarter. We are hiring engineers with exceptional architectural judgment, deep product ownership experience, and an AI-forward mindset to join the team building it.

Working closely with a product leader to define the requirements, you will own a product domain end to end: from the requirements to the design, implementation, tests, deployment, and outcomes. You will manage teams of AI agents and be responsible for defining what they know, how they reason, and what they can do. The agents handle the execution while you provide the judgment and domain expertise.

This is a startup inside a company with a history of bold bets and decades-long track record of innovation-driven growth. If the agentic transformation of software is something you want to lead, not watch, this is the role.

Key Responsibilities

• You will own a product capability end to end, from architectural decisions through production outcomes, cutting through every layer: entry points, orchestration, intelligence, tools, data, and observability. Your work directly shapes how Augeo's clients engage tens of millions of users.
• You will build and ship mission-critical AI agents that drive revenue growth across finance, healthcare, telecom, and commerce. Not proof-of-concepts. Powerful, scalable systems running in production.
• Define how AI agents are built at Augeo. Drive the Agent Development Life Cycle (ADLC) from initial pilot through production iteration, setting the standard for how agents are developed, tested, evaluated, and improved.
• Build the shared platform: agent orchestration, agentic workflows, ML models, and data infrastructure that every product team at Augeo builds on.
• Work across Augeo with engineers, product leads, and end users to understand needs, close feedback loops, and ensure the platform compounds with every interaction.
• Shape the team. Participate in hiring and define the culture of an engineering org that is AI-native from day one.

What You'll Bring Required Qualifications

• 7+ years of software engineering experience, with at least 2 years owning technical direction for a team, product, or company
• Demonstrated ability to own a product domain end to end: from defining what to build through shipping and operating it in production
• Experience putting AI-powered systems into production: LLM integration, prompt engineering, tool calling, RAG, evaluation, and orchestration
• Strong systems design and architectural judgment across distributed systems, APIs, and data pipelines
• A builder’s mindset with high agency - you find creative ways to overcome obstacles and launch products
• Daily, fluent use of AI coding tools (Claude Code, Codex, or similar) as a primary way of working
• Ability to work autonomously with minimal direction in a flat, fast-moving team

Preferred Qualifications

• Experience building loyalty, fintech, marketing, or commerce platforms
• Familiarity with our technical stack: Rust, TypeScript, AWS
• Familiarity with agentic tools and technologies: agent orchestration, RAG pipelines, context engineering, and eval frameworks
• Experience with multi-tenant platform architecture and data isolation
• Background in ML/data science: predictive models, personalization, optimization

What We Offer

• Competitive salary ($150,000-$200,000)
• Equity participation in company growth
• Comprehensive health, dental, and vision insurance
• 401(k) with company match
• Professional development budget
• Remote-friendly work environment with flexible schedules
• Collaborative team culture with direct access to leadership

We believe our work and culture are better when we encourage and respect different skills and experiences represented within our team. We encourage you to apply even if your experience does not precisely match the job description - we hire for talent, trajectory, and mindset. Augeo is an equal opportunity employer committed to diversity and inclusion in the workplace.