Overview
The Grateful Client Program Administrator will play a central role in the development, launch, and ongoing management of a comprehensive Grateful Client Program within Auburn University’s College of Veterinary Medicine (CVM). This position will serve as a critical liaison between the Office of Development and the Veterinary Teaching Hospitals, helping to build a culture of philanthropy that connects exceptional veterinary care with meaningful opportunities for grateful clients to support the College’s mission. Working collaboratively with hospital leadership, clinicians, frontline staff, marketing and communications professionals, and the Development team, the Administrator will coordinate the operational, educational, and engagement components of the program. Responsibilities will include developing and maintaining marketing materials, managing digital content and hospital-based philanthropic messaging, identifying and referring prospective donors, and facilitating appropriate follow-up with grateful clients. The Administrator will also support the effective management and stewardship of the College’s Compassionate Care Funds, helping coordinate fund utilization, maintain accurate records, and communicate the impact of philanthropic support on patient care. A significant component of this role will involve building relationships with frontline hospital personnel, providing training and education on the Grateful Client Program, and empowering faculty, clinicians, and staff to recognize opportunities for philanthropic engagement while maintaining the highest standards of patient care, client confidentiality, and professionalism. Through proactive relationship management, thoughtful communication, and close coordination with the Office of Development, this position will help establish a sustainable and impactful program that strengthens relationships with clients, celebrates exceptional veterinary care, and advances the philanthropic priorities of the College of Veterinary Medicine.
Responsibilities
Working collaboratively with hospital leadership, clinicians, frontline staff, marketing and communications professionals, and the Development team, the Administrator will:
- Coordinate the operational, educational, and engagement components of the program. Responsibilities will include developing and maintaining marketing materials, managing digital content and hospital-based philanthropic messaging, identifying and referring prospective donors, and facilitating appropriate follow-up with grateful clients.
- Support the effective management and stewardship of the College’s Compassionate Care Funds, helping coordinate fund utilization, maintain accurate records, and communicate the impact of philanthropic support on patient care.
- Build relationships with frontline hospital personnel, providing training and education on the Grateful Client Program, and empowering faculty, clinicians, and staff to recognize opportunities for philanthropic engagement while maintaining the highest standards of patient care, client confidentiality, and professionalism.
Through proactive relationship management, thoughtful communication, and close coordination with the Office of Development, this position will help establish a sustainable and impactful program that strengthens relationships with clients, celebrates exceptional veterinary care, and advances the philanthropic priorities of the College of Veterinary Medicine.
Qualifications
- Bachelor's degree OR
- High school diploma or equivalent plus 5 years of experience in education
Why Work at Auburn?
Temporary Employment Services (TES), a unit of the Auburn University Department of Human Resources, is an in-house support center established to meet the temporary employment needs of the university. TES provides qualified and dedicated temporary employees in a wide variety of occupations to meet the staffing needs throughout the campus. Temporary employees are hired for a variety of reasons with the most common being:
- Assistance in the place of a regular employee who is absent for a specified period of time
- Additional assistance during periods of abnormal or peak workloads
- Assistance with special projects
- Seasonal work
- Emergencies
If you are looking for an employment opportunity, TES is a great way to showcase your professional skills and assist Auburn University while gaining valuable work experience within higher education.
AU students are not eligible for TES.
Equal Opportunity Compliance Statement
It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.