Operations Coordinator

Description Atosa USA, Inc is a major manufacturer of commercial kitchen equipment, including everything from refrigeration, cooking equipment, to robotic fryers and more. For 10 years we have made a name for ourselves within the industry as a company that leads in innovation, in quality, and great service. Our company has an unyielding commitment to the society in which we operate and offers gratifying careers to self-motivated and talented individuals that can help us grow and set new standards in our field. We are actively recruiting the best and brightest candidates to join our company, and as a young and fast-growing company, we are presently searching for a new member to join our team.

Job Description:

The Operations Coordinator assists the Operations Manager with daily warehouse operations and administrative responsibilities to ensure efficient order fulfillment, shipping and receiving, inventory control, and customer service. This role requires strong organizational skills, attention to detail, and the ability to work collaboratively with warehouse personnel, office staff, and other departments to support daily business operations and customer satisfaction.

Responsibilities:

• Assist with daily warehouse operations, including picking, packing, staging, loading, unloading, and moving products using a sit-down forklift.
• Perform shipping and receiving activities, verifying incoming and outgoing shipments against purchase orders, packing lists, and other documentation.
• Prepare and verify Bills of Lading (BOLs), packing lists, shipping labels, and other shipping documents to ensure accuracy.
• Coordinate shipments, carrier pickups, deliveries, and the movement of products to support timely order fulfillment.
• Assist with inventory control by conducting physical counts, verifying inventory records, investigating discrepancies, and coordinating with warehouse staff and the Inventory Accountant.
• Assist office staff with daily responsibilities, including order processing, shipping coordination, invoicing, record-keeping, and customer service.
• Coordinate with Accounting, Sales, Marketing, and other internal departments to resolve order discrepancies, shipping issues, and customer concerns.
• Maintain organized and accurate operational records, including shipping documents, invoices, inventory reports, and other business records.
• Support the Operations Manager with daily administrative tasks, reports, documentation, and other operational needs.

Requirements

Qualifications:

• Previous experience in warehouse operations, shipping and receiving, or distribution.
• Proficiency in driving and/or operating heavy equipment.
• Competence in reading, comprehending, and completing basic checklists, forms, and related documents.
• Strong focus, ability to handle pressure, meet deadlines, and maintain attention to detail.
• Basic proficiency in Microsoft Office, particularly Excel and Outlook, and the ability to learn company software systems.
• Good verbal and written communication skills, including professional customer service by phone and email.
• Ability to work independently and collaboratively with the Operations Manager, warehouse staff, and other departments.

*This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. *