Jobs in the United States

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Network Engineer II
Systems Engineering Inc
Portland, ME
- $85,000 to $110,000 USD / year
Systems Engineering offers a competitive compensation package that reflects both the market and the experience you bring to the role. Base salary will be discussed during the interview…
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Electronic Security Engineer
Wittenbach Business Systems, LLC
Remote, United States
Employee Support: Access to the Employee Assistance Program and Employee Assistance Fund
Added just now
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Engineering Associate
Veolia Environnement SA
West Nyack, NY
- $85,000 to $90,000 USD / year
The Engineering Associate will support the planning, design, permitting, and construction of capital water and wastewater projects, with an immediate focus on PFAS treatment systems (e.g.,…
Added 2 mins ago
Graduate Engineer, Electrical - Solar
Black & Veatch Family of Companies
Ann Arbor, MI · Overland Park, KS
Job Title : Graduate Engineer, Electrical - Solar
Added 2 mins ago
Graduate Engineer, Electrical - LNG
Black & Veatch Family of Companies
Houston, TX
Job Title : Graduate Engineer, Electrical - LNG
Added 2 mins ago
Lead Value Engineer - CGPR
Celonis
NY
…global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock…
Added 3 mins ago
Senior Engineer- Mechanical/Electrical
Stratus Team LLC
Atlanta, GA · North Wilkesboro, NC · Charlotte, NC
…renovations to large-scale infrastructure. Stratus® designs spaces, systems, and solutions that perform, endure, and make an impact, delivering on our promise of Better Plans. Better…
Added 3 mins ago
Customer Experience Representative
Spirax-Sarco Ltd.
Wilmington, MA
…wide range of products, including tubing, specialised filling systems and products for single-use…
Added 3 mins ago
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Founding AI Agent Engineer
True Talent Solutions Partners
San Francisco Bay Area, CA
- $150,000 to $220,000 USD / year
- Integrate health profile data sources to support timely outreach and patient qualification.
Added 3 mins ago
Facility Mechanic
Rutgers University-New Brunswick
NJ
Performs routine building maintenance and inspections on mechanical equipment and related facility systems.
Added 3 mins ago
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Member of Technical Staff, VA
Abridge
San Francisco, CA · New York City, NY
- $210,800 to $248,000 USD / year
We’re looking for a Senior Software Engineer to join our VA pod, the team bringing Abridge’s AI-powered clinical documentation to clinicians across the U.S. Department of Veterans Affairs.…
Added 4 mins ago
Electrical Engineer (EWISTL)-Junior
AMEWAS
Patuxent River, MD
At AMEWAS, we don’t just support defense- we shape it. For over 40 years, we’ve been a trusted partner of the Department of Defense (DoD) by providing cutting-edge engineering, testing, and…
Added 4 mins ago
Mechanical Engineer Internship
Fisica, Inc
Simi Valley, CA
…ground-based antennas, as well as cutting-edge electromagnetic systems and simulators. Headquartered in San Leandro, California, with additional operations in Simi Valley, Fisica plays a…
Added 4 mins ago
Engineer II-Absolute Aviation
HEICO
Cheney, WA
Support an engineering team environment by sharing knowledge, mentoring Associate Engineers and Engineer I staff, participating in collaboration, communicating clearly and showing respect…
Added 5 mins ago
Mechanical Engineer III or IV
Voyager Technologies, Inc.
San Diego, CA
The Mechanical Engineer is responsible for owning the mechanical design and analysis from concept through flight, working closely with electrical/RF engineers, systems engineers, and…
Added 5 mins ago
Design Engineer - Mid Level
Intuitive Machines LLC
Houston, TX
Intuitive Machines is seeking a Junior Level Design Engineer to join our team. This position will support our growing Lunar Lander Team. The applicant will be located on-site in Houston,…
Added 5 mins ago
Project Engineer
Qualus
Remote, United States
Power your future with Qualus in our Engineering Department as a Project Engineer. Your role will be responsible for a significant portion of projects in power transmission and…
Added 6 mins ago
Substation Senior Engineer
Electrical Consultants, Inc.
Portland, OR
ECI has an immediate opening for a substation senior engineer in our Portland, OR office (physically located in Tigard, OR). Responsibilities include the conceptual, preliminary and final…
Added 6 mins ago
Core Product Owner
STC
United States
STC is a science, sensors, and systems company founded in 1979. We continually expand our Earth and Space Sciences support capabilities to NASA, NOAA, DoD, and other Federal and State…
Added 6 mins ago
Core Scrum Master
STC
United States
STC is a science, sensors, and systems company founded in 1979. We continually expand our Earth and Space Sciences support capabilities to NASA, NOAA, DoD, and other Federal and State…
Added 6 mins ago
Core Test Engineer
STC
United States
STC is a science, sensors, and systems company founded in 1979. We continually expand our Earth and Space Sciences support capabilities to NASA, NOAA, DoD, and other Federal and State…
Added 6 mins ago
Principal Discipline Engineer
STC
United States
STC is a science, sensors, and systems company founded in 1979. We continually expand our Earth and Space Sciences support capabilities to NASA, NOAA, DoD, and other Federal and State…
Added 6 mins ago
Principal Software Engineer
STC
United States
STC is a science, sensors, and systems company founded in 1979. We continually expand our Earth and Space Sciences support capabilities to NASA, NOAA, DoD, and other Federal and State…
Added 6 mins ago
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Design Manager, Rail + Transit
T.Y. Lin International
CA
- $160,000 to $230,000 USD / year
…throughout the Americas, Asia, and Europe, the firm provides support on projects of varying size and complexity. Together, we enhance conventional designs with smarter, more resilient…
Added 6 mins ago
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Senior Engineer, Buildings
T.Y. Lin International
NY
- $105,000 to $115,000 USD / year
…throughout the Americas, Asia, and Europe, the firm provides support on projects of varying size and complexity. Together, we enhance conventional designs with smarter, more resilient…

Atos

TECHNICAL ENGINEER

Irving, SD, United States

Full-time

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Job details

Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand. A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.

About Atos Group

Atos Group is a global leader in digital transformation with c. 54,000 employees and annual revenue of c. €7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris. Role /Job Title : Service Desk Process Analysts

Location:Chicago, IL Onsite,

Job type : Full time

Role Description / Job Summary Service Desk Process Analyst to provide 24/7 supervisory coverage for our IT Service Desk and Desktop Support teams. These individuals will be accountable for team performance metrics, coaching team members, serving as the primary escalation point during their shift, and lead communications during major incidents. Department & Role Relationships

Hospital Information Systems Department Minimum Qualifications
Education: Bachelor’s degree in Health Informatics, IT, Computer Science, or a related field. Preferred Qualifications
Experience: Typically 5+ years in healthcare technology, with 3+ years in a supervisory or leadership role. Knowledge, Skills, Abilities
Exceptional verbal and written communication skills, including the ability to: o Translate complex technical concepts into clear, concise, and audience appropriate messaging. o Deliver accurate, confident mass communications messages under pressure during major incidents or service disruptions.
Strong people leadership and coaching capability. o Ability to develop and sustain a cohesive, high performing team. o Skill in coaching, mentoring, and developing employees through observation, feedback, and hands on support. o Ability to foster accountability through trust, guidance, and clear expectations.
Operational and strategic service desk expertise. o Understanding of Service Desk strategy, service management best practices, and relevant industry standards. o Ability to balance short term operational demands with long term direction and continuous improvement. o Knowledge of call center and ITSM ticketing systems, including performance monitoring and workflow optimization.
Critical thinking and problem-solving skills. o Ability to analyze systems, workflows, and data to identify inefficiencies and recommend improvements. o Comfort in dynamic environments where priorities and information may change quickly.
Strong organizational and time management skills. o Ability to manage multiple priorities while maintaining service quality and team morale. o Skill in setting the tone for the team through modeling professionalism, accountability, and calm leadership.
Team-first mindset. o Commitment to collective success over individual metrics. o Willingness to collaborate across shifts and functions to improve overall service outcomes. Responsibilities & Typical Duties
Supervise and support service desk operations to ensure consistent, high-quality customer service. o Provide direct support to customers by troubleshooting issues and answering questions about products and services. o Manage call queues and ticket workflows, prioritizing work based on customer impact, urgency, and staff availability. o Monitor all open tickets, identify overdue issues, and ensure timely and effective resolution. o Guarantee high levels of customer satisfaction at every point of customer contact.
Plan, schedule, and coordinate staff coverage to meet service level agreements. o Plan and schedule IT support staff to ensure optimal coverage across all help desk contact points. o Monitor assignments and performance to ensure workloads are balanced and service commitments are met. o Manage and optimize the Automatic Call Distribution (ACD) system, including user level changes, data analysis, and process improvement recommendations.
Serve as the primary voice of IT during major incidents, delivering timely, accurate, and organization-wide communications. o Translate technical details into clear, jargon free written and verbal updates for business stakeholders, executives, and the broader organization. o Communicate confidently with technical subject matter experts and executive leadership, even when information is incomplete. o Remain calm, precise, and composed in high pressure, time sensitive situations

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

Choose your future. Choose Atos.

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