Jobs in the United States

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Added 9 mins ago
Experienced Senior Context Engineer, Digital Transformation & Innovation
BDO USA Experienced
Grand Rapids, MI
The Experienced Senior Context Engineer is a senior hands-on software engineer who designs and builds the reusable context assets that power BDO Advantage’s AI-native product and process…
Added 10 mins ago
Software Engineer – Emulation and Automated Test
Intuitive
Sunnyvale, CA
The Multiport Software Group within Intuitive has an immediate opening for a Software Engineer to support automated test and the internal da Vinci emulator. You will be on the team…
Added 19 mins ago
Diagnostic System Engineer
Peraton
Woodbridge, NJ
…prototyping, testing, maturation and manufacture of complex diagnostic systems. They will possess deep understanding and executional experience modeling and designing systems utilizing…
Added 29 mins ago
Advanced Lead Supplier Quality Engineer - Composites
General Electric Company
Remote, United States
…production of advanced jet engines, components, and integrated systems that power commercial and military aircraft. You’ll be part of a team that embraces your drive, your curiosity, and…
Added 31 mins ago
Senior Associate Software Engineer
Truist Bank
Richmond, VA · Atlanta, GA · Charlotte, NC
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform…
Added 40 mins ago
RF Electrical Engineer (R&D Engineer 1/2)
Los Alamos National Laboratory
Los Alamos, NM
This position will be filled at either the R&D Engineer 1 or 2 level, depending on the skills of the selected candidate. Additional job responsibilities (outlined below) will be assigned if…
Added 45 mins ago
Test Automation Engineer - U.S. Citizenship Required
LED FastStart
Lafayette, LA
…determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for…
Added 52 mins ago
AC
SERVICE CONTRACT EVALUATOR
Air Combat Command
Grand Forks AFB, ND
- $61,722 to $80,243 USD / year
…experience at the next lower grade GS-07, or equivalent in other pay systems. Examples of specialized experience includes Knowledge of a wide range of concepts, principles, and practices of…
Added 55 mins ago
UA
Lead Electrical Engineer
U.S. Army Corps of Engineers
Mobile, AL
- $118,204 to $145,483 USD / year
…tasks among employees in accordance with established workflow, skill level and/or occupational specialization. | Monitors the engineering aspects of all Mobile District designs to insure…
Added 55 mins ago
AC
MECHANICAL ENGINEER
Air Combat Command
Offutt AFB, NE
- $56,039 to $117,525 USD / year
The primary purpose of this position is to serve as a professional mechanical engineer, performing design, project programming and construction management/monitoring duties in support of a…
Added 1 hour ago
AF
GENERAL ENGINEER
Air Force District of Washington
Andrews AFB, MD
- $102,415 to $133,142 USD / year
The primary purpose of this position is: To serve as a professional general engineer, performing design, project programming, construction management/monitoring duties and improvement…
Added 1 hour ago
Field Service Engineer Drives and Automation
GE Vernova
Unspecified, TX · Houston, TX
Under the direction of a senior engineer performs a wide range of technical tasks to ensure the technical integrity and proper installation and commissioning of GE drive systems
Added 1 hour ago
Software Engineer Lead
MSU Federal Credit Union
MI · IL
Keep management advised of any system, infrastructure, or usage problem whereby the integrity of any of the systems, and/or the level of service provided to users is compromised or…
Added 1 hour ago
VH
Supervisory Biomedical Engineer - DETAIL NTE 120 Days
Veterans Health Administration
Prescott, AZ
- $145,052 to $188,573 USD / year
…line also typically incudes VHA HTM Program Office Biomedical Engineer Interns, VISN 22 Biomedical Engineers Trainees, and University of Connecticut Biomedical Engineer Masters…
Added 1 hour ago
AC
ENGINEERING TECHNICIAN
Air Combat Command
Moody AFB, GA
- $74,678 to $97,087 USD / year
…experience at the next lower grade GS-10, or equivalent in other pay systems. Examples of specialized experience includes practical knowledge of, and skill in carrying out, standard…
Added 1 hour ago
CC
Substance Use Disorder Counselor I
Calaveras, County of (CA)
San Andreas, CA
- $25.79 to $31.7 USD / hour
…partners to promote early intervention, strengthen support systems, and help youth navigate challenges during some of their most formative years. This is an opportunity to build meaningful…
Added 1 hour ago
Manufacturing Engineer (overnight shift)
Somafina
Lindon, UT
The Manufacturing Engineer applies engineering fundamentals - root cause analysis, process data, and hands-on problem-solving - to Somafina's Lindon production operations from 6:00 PM –…
Added 1 hour ago
AF
SUPERVISORY GENERAL ENGINEER
Air Force Special Operations Command
Cannon AFB, NM
- $106,437 to $138,370 USD / year
The primary purpose of this position is: To exercise second level supervisory and managerial authorities over the Engineering Flight in the Civil Engineer Squadron. The Engineering Flight…
Added 1 hour ago
Customer Success Manager
STEAMe LLC
Chicago, IL
…determined based on a variety of factors, including experience, skill set, and alignment to the role’s scope and…
Added 1 hour ago
Senior DevOps Engineer
ServiceNow
San Diego, CA
…compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan…
Added 1 hour ago
Federal Network Support Engineer (Intermediate)
ASM Research
Fairfax, VA
…on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and…
Added 1 hour ago
Federal Network Support Engineer - (Intermediate) Night
ASM Research
Fairfax, VA
…on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and…
Added 1 hour ago
DO
ELECTRONICS ENGINEER
Department of the Air Force
Kirtland AFB, NM
- $94,909 to $136,848 USD / year
EXPERIENCE REQUIRED for GG-09: Your resume must reflect the quality level of experience which demonstrates the possession of the knowledge, skills, abilities, and competencies necessary for…
Added 1 hour ago
Imaging Service Engineer
Skyelia
Cleveland, OH
5–7 years of related experience - Experience with diagnostic imaging systems, including modalities such as MRI, CT, digital X-ray, fluoroscopy, C-arms, ultrasound, mammography, and nuclear…
Added 1 hour ago
SO
INFORMATION TECHNOLOGY SYSTEM ADMINISTRATOR
State of Illinois
Springfield, IL
- $7,084 to $10,980 USD / month
…role ensures the stability, security, and performance of core systems including servers, networks, storage, and enterprise applications. The position focuses on proactive system management,…

Atos

TECHNICAL ENGINEER

Irving, SD, United States

Full-time

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Job details

Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand. A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.

About Atos Group

Atos Group is a global leader in digital transformation with c. 54,000 employees and annual revenue of c. €7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris. Role /Job Title : Service Desk Process Analysts

Location:Chicago, IL Onsite,

Job type : Full time

Role Description / Job Summary Service Desk Process Analyst to provide 24/7 supervisory coverage for our IT Service Desk and Desktop Support teams. These individuals will be accountable for team performance metrics, coaching team members, serving as the primary escalation point during their shift, and lead communications during major incidents. Department & Role Relationships

Hospital Information Systems Department Minimum Qualifications
Education: Bachelor’s degree in Health Informatics, IT, Computer Science, or a related field. Preferred Qualifications
Experience: Typically 5+ years in healthcare technology, with 3+ years in a supervisory or leadership role. Knowledge, Skills, Abilities
Exceptional verbal and written communication skills, including the ability to: o Translate complex technical concepts into clear, concise, and audience appropriate messaging. o Deliver accurate, confident mass communications messages under pressure during major incidents or service disruptions.
Strong people leadership and coaching capability. o Ability to develop and sustain a cohesive, high performing team. o Skill in coaching, mentoring, and developing employees through observation, feedback, and hands on support. o Ability to foster accountability through trust, guidance, and clear expectations.
Operational and strategic service desk expertise. o Understanding of Service Desk strategy, service management best practices, and relevant industry standards. o Ability to balance short term operational demands with long term direction and continuous improvement. o Knowledge of call center and ITSM ticketing systems, including performance monitoring and workflow optimization.
Critical thinking and problem-solving skills. o Ability to analyze systems, workflows, and data to identify inefficiencies and recommend improvements. o Comfort in dynamic environments where priorities and information may change quickly.
Strong organizational and time management skills. o Ability to manage multiple priorities while maintaining service quality and team morale. o Skill in setting the tone for the team through modeling professionalism, accountability, and calm leadership.
Team-first mindset. o Commitment to collective success over individual metrics. o Willingness to collaborate across shifts and functions to improve overall service outcomes. Responsibilities & Typical Duties
Supervise and support service desk operations to ensure consistent, high-quality customer service. o Provide direct support to customers by troubleshooting issues and answering questions about products and services. o Manage call queues and ticket workflows, prioritizing work based on customer impact, urgency, and staff availability. o Monitor all open tickets, identify overdue issues, and ensure timely and effective resolution. o Guarantee high levels of customer satisfaction at every point of customer contact.
Plan, schedule, and coordinate staff coverage to meet service level agreements. o Plan and schedule IT support staff to ensure optimal coverage across all help desk contact points. o Monitor assignments and performance to ensure workloads are balanced and service commitments are met. o Manage and optimize the Automatic Call Distribution (ACD) system, including user level changes, data analysis, and process improvement recommendations.
Serve as the primary voice of IT during major incidents, delivering timely, accurate, and organization-wide communications. o Translate technical details into clear, jargon free written and verbal updates for business stakeholders, executives, and the broader organization. o Communicate confidently with technical subject matter experts and executive leadership, even when information is incomplete. o Remain calm, precise, and composed in high pressure, time sensitive situations

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

Choose your future. Choose Atos.

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