Jobs in the United States

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Added 1 min ago
Associate Engineer, Engineer, Senior Engineer- Hybrid
Dominion Energy
CAYCE, SC
Dominion Energy's Electric Transmission System Control Computer Support Department provides engineering and technical support for the reliable operation of the Bulk Electric System using…
Added 2 mins ago
Engineer Senior Principal III – RF
BAE Systems
Westminster, CO
Simulate circuit and system performance using analytical software such as AWR Microwave Office, VSS, Agilent ADS, SystemVue, and MATLAB.
Added 2 mins ago
Cloud Engineer (Senior)
BAE Systems
Herndon, VA
We are looking for experienced System Engineers to join our technology-based program supporting a key government customer. This program will deliver engineering services for network…
Added 2 mins ago
Strategic Accounts Sales Manager
Nextech
Remote, United States
If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a…
Added 9 mins ago
Mission Systems Department Head
The Pennsylvania State University
United States
…position may be filled as either a Research and Development Engineer or a non-tenure Research…
Added 9 mins ago
Engineer - Vehicle Flight Control & Inertial Navigation Systems
The Pennsylvania State University
United States
We are searching for a Dynamics and Controls Engineer to join our Vehicle Control and Dynamics Department within the Undersea Systems Office (USO) at the Applied Research Laboratory (ARL)…
Added 10 mins ago
Acquisition Decision Support and Data Analytics Specialist
KBR Wyle Services, LLC
Tampa, FL
KBR is seeking a Senior Modeling & Simulation Engineer to join a dynamic, high-performing, multi-disciplinary team consisting of operational military and intelligence subject matter experts…
Added 14 mins ago
Systems Engineer (Mission and Requirements)
Arcfield
Chantilly, VA
Arcfield is seeking an experienced Mission / Systems Engineer to support the development and integration of advanced space-based sensing and mission capabilities supporting US Space Force…
Added 14 mins ago
Systems Engineer (Architecture & Solutioning)
Arcfield
Chantilly, VA
…will help translate mission objectives and requirements into system-level architectures, evaluate technical approaches, understand interfaces and dependencies, and contribute to solutions…
Added 14 mins ago
Model Based-Systems Engineer
Arcfield
Dahlgren, VA
Are you ready to take your career to the next level? Join our team and help advance state-of-the-art systems design capabilities that are critical to national defense and multi-domain…
Added 19 mins ago
Sr. Power Electronics Engineer - High Voltage, Satellites (Starlink)
SpaceX
Redmond, WA
…deploy Starlink, the world’s most advanced broadband internet system. Starlink is the world’s largest satellite constellation and provides fast, reliable internet to 10M+ users worldwide.…
Added 19 mins ago
Systems Engineer III
Qualis LLC
Colorado Springs, CO
Plan system-level verification and validation with a product team, including acceptance criteria, thresholds, and the alignment of the V&V activities to the intended use of the product.
Added 20 mins ago
IC
Civil Engineering New Graduate | Rock Island, IL
IMEG Consultants Corp.
Rock Island, IL
- $70,000 to $74,500 USD / year
…applications, and site drainage and grading design. This entry-level role offers hands-on design, analysis, and project execution experience, with mentorship, training, and opportunities to…
Added 20 mins ago
Civil Engineering New Graduate | Bettendorf, IA
IMEG Consultants Corp.
Bettendorf, IA
…applications, and site drainage and grading design. This entry-level role offers hands-on design, analysis, and project execution experience, with mentorship, training, and opportunities to…
Added 24 mins ago
Mid-Level Manufacturing Engineer
Huntsville, AL
FALCATA Production Division is looking for a Mid-Level Manufacturing Engineer, based in Huntsville, AL (Discovery). This group provides products and services in the areas of radar,…
Added 25 mins ago
Manufacturing Electrical Engineer
SEDAA
Plano, TX
The Manufacturing Electrical Engineer II will support manufacturing operations through the development, maintenance, troubleshooting, and continuous improvement of electrical test systems,…
Added 25 mins ago
Quality Engineer, AI & Test Automation
Baylor Scott & White Health
Montpelier, VT
· The Quality Engineer, AI & Test Automation helps modernize BSWH’s quality approach by moving beyond traditional manual testing toward automation-first, engineering-integrated, and…
Added 27 mins ago
Senior Associate Software Engineer
Truist Bank
Richmond, VA · Atlanta, GA · Charlotte, NC
4. Proven professional experience building high-quality applications or services from the ground up and scaling at an enterprise level.
Added 27 mins ago
Software Engineer, Triage Services
Apple
Cupertino, CA
The System Triage Services team builds mission-critical applications that help detect, analyze, and classify low-level software crashes across all Apple platforms.
Added 29 mins ago
Hardware Engineer
Control Solutions LLC
Aurora, IL
The Hardware Design Engineer will be responsible for developing microcontroller-based control systems and analog circuits for battery charging, sensor feedback, and control systems.…
Added 29 mins ago
IG
Verification Engineer
Insight Global
Agoura Hills, CA
- From $89 USD / hour
5-8 years of experience in hardware verification or product test engineering, with a strong focus on high-speed digital products and complex system level validation.
Added 31 mins ago
I
Sr. IT Support Engineer
iSoftStone
Bellevue, WA
- $48 to $60 USD / hour
iSoftStone, Inc. is seeking a Sr. IT Support Engineer to join our Team in Bellevue, WA!
Added 35 mins ago
Plant Engineer
Bridgestone Americas Tire Operations, LLC
United States
The Engineering Services Manager or Plant Engineer is a key plant leadership role focusing on the factory, the property, infrastructure, and the equipment used to manufacture tires. This…
Added 35 mins ago
Senior ASIC Silicon Validation Engineer (NetSec)
Palo Alto Networks, Inc.
CA
As a Silicon Validation Engineer on the ASIC team, you will ensure that the ASICs in our groundbreaking next-generation firewall products meet or exceed industry-leading requirements for…
Added 35 mins ago
Systems Requirements & Specification Engineer Onsite
RTX
United States
Raytheon’s Systems Engineering and Test Capabilities (SE&TC) Surface Radars & Sensors Center is seeking a Senior System Engineer interested in leading requirements and specification…

Atos

TECHNICAL ENGINEER

Irving, SD, United States

Full-time

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Job details

Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand. A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.

About Atos Group

Atos Group is a global leader in digital transformation with c. 54,000 employees and annual revenue of c. €7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris. Role /Job Title : Service Desk Process Analysts

Location:Chicago, IL Onsite,

Job type : Full time

Role Description / Job Summary Service Desk Process Analyst to provide 24/7 supervisory coverage for our IT Service Desk and Desktop Support teams. These individuals will be accountable for team performance metrics, coaching team members, serving as the primary escalation point during their shift, and lead communications during major incidents. Department & Role Relationships

Hospital Information Systems Department Minimum Qualifications
Education: Bachelor’s degree in Health Informatics, IT, Computer Science, or a related field. Preferred Qualifications
Experience: Typically 5+ years in healthcare technology, with 3+ years in a supervisory or leadership role. Knowledge, Skills, Abilities
Exceptional verbal and written communication skills, including the ability to: o Translate complex technical concepts into clear, concise, and audience appropriate messaging. o Deliver accurate, confident mass communications messages under pressure during major incidents or service disruptions.
Strong people leadership and coaching capability. o Ability to develop and sustain a cohesive, high performing team. o Skill in coaching, mentoring, and developing employees through observation, feedback, and hands on support. o Ability to foster accountability through trust, guidance, and clear expectations.
Operational and strategic service desk expertise. o Understanding of Service Desk strategy, service management best practices, and relevant industry standards. o Ability to balance short term operational demands with long term direction and continuous improvement. o Knowledge of call center and ITSM ticketing systems, including performance monitoring and workflow optimization.
Critical thinking and problem-solving skills. o Ability to analyze systems, workflows, and data to identify inefficiencies and recommend improvements. o Comfort in dynamic environments where priorities and information may change quickly.
Strong organizational and time management skills. o Ability to manage multiple priorities while maintaining service quality and team morale. o Skill in setting the tone for the team through modeling professionalism, accountability, and calm leadership.
Team-first mindset. o Commitment to collective success over individual metrics. o Willingness to collaborate across shifts and functions to improve overall service outcomes. Responsibilities & Typical Duties
Supervise and support service desk operations to ensure consistent, high-quality customer service. o Provide direct support to customers by troubleshooting issues and answering questions about products and services. o Manage call queues and ticket workflows, prioritizing work based on customer impact, urgency, and staff availability. o Monitor all open tickets, identify overdue issues, and ensure timely and effective resolution. o Guarantee high levels of customer satisfaction at every point of customer contact.
Plan, schedule, and coordinate staff coverage to meet service level agreements. o Plan and schedule IT support staff to ensure optimal coverage across all help desk contact points. o Monitor assignments and performance to ensure workloads are balanced and service commitments are met. o Manage and optimize the Automatic Call Distribution (ACD) system, including user level changes, data analysis, and process improvement recommendations.
Serve as the primary voice of IT during major incidents, delivering timely, accurate, and organization-wide communications. o Translate technical details into clear, jargon free written and verbal updates for business stakeholders, executives, and the broader organization. o Communicate confidently with technical subject matter experts and executive leadership, even when information is incomplete. o Remain calm, precise, and composed in high pressure, time sensitive situations

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

Choose your future. Choose Atos.

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