Jobs in the United States

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Associate Engineer, Engineer, Senior Engineer- Hybrid
Dominion Energy
CAYCE, SC
Dominion Energy's Electric Transmission System Control Computer Support Department provides engineering and technical support for the reliable operation of the Bulk Electric System using…
Added just now
Industrial Engineer - Lead Materials Engineer 1
GE Gas Turbines (Greenville) L.L.C.
United States
This role will lead strategic projects focused on material system designs to improve material flow, reduce waste, and improve manufacturing efficiency. This role will require both strong…
Added 1 min ago
Associate Electrical Engineer
Leviton Manufacturing
Melville, NY
Develops and maintains Engineering (design and testing) documentation per ISO standards that support the business unit quality system
Added 1 min ago
Engineer Senior Principal III – RF
BAE Systems
Westminster, CO
Job Description The Engineering, Science and Analysis (ESA) Strategic Capabilities Unit comprises the technical talent and organizational leadership that enables the successful delivery of…
Added 3 mins ago
Systems Integrator Systems Engineer| TS/SCI w/ MD poly security clearnance
Power3 Solutions
Hanover, MD
The System Integrator will assist customers integrating the Single Sign On capability into their systems or enterprise solutions. The candidate will work closely with development teams and…
Added 4 mins ago
Chassis Buyer - Watertown, SD or Waukesha, WI
ES Utilities South Dakota-USA
United States
Lead Chassis technical specifications analysis, reviewing the quote and technical comparison and lead end to end chassis procurement process.
Added 5 mins ago
Structural Engineer III
Passero Associates
Charlotte, NC
Passero Associates' has an excellent career opportunity for a Structural Engineer III to join our Structural Department and serve as a key contributor on a wide variety of structural…
Added 6 mins ago
GD
Lead Software Engineer
Green Dot Corporation
Los Angeles, CA
- $141,918 to $199,300 USD / year
We are seeking a highly skilled and motivated Lead Software Engineer to join our team, supporting a highly transactional (approx. 500-800 TPS) system. This role will be instrumental in…
Added 7 mins ago
Senior Software Engineer (REST API & Springboot )
U.S. Bank National Association
Irving, TX
This position will be responsible for the analysis, design, testing, development and maintenance of best in class software experiences. The candidate is a self-motivated individual who can…
Added 7 mins ago
Staff Process Development Engineer
Dexcom
San Diego, CA · San Diego
Your proficiency is an understanding of experimental study design and measurement system analysis, including the appropriate statistical approaches to data analysis.
Added 7 mins ago
C
Staff RF Engineer
CesiumAstro
El Segundo, CA
- $165,000 to $199,000 USD / year
We are looking to add a Staff RF Engineer to our team. The ideal candidate has experience in board-level RF electronics design. If you enjoy working in a startup environment and are…
Added 7 mins ago
C
Staff RF Engineer
CesiumAstro
Westminster, CO
- $158,000 to $189,000 USD / year
We are looking to add a Staff RF Engineer to our team. The ideal candidate has experience in board-level RF electronics design. If you enjoy working in a startup environment and are…
Added 8 mins ago
Mission Systems Department Head
The Pennsylvania State University
United States
…multidisciplinary team focused on mission engineering, operational analysis, solutions integration, and systems of systems analysis. The Department Head will also build and maintain trusted…
Added 8 mins ago
Engineer - Vehicle Flight Control & Inertial Navigation Systems
The Pennsylvania State University
United States
Design, analyze, and update Strapdown Inertial Navigation System algorithms including modeling and analysis of navigation sensors
Added 8 mins ago
Senior Site Reliability Engineer
Applaudo Studios
Louisville, KY
You are a Senior Site Reliability Engineer with strong cloud and reliability engineering fundamentals and the versatility to work across edge infrastructure, enterprise networking, mobile…
Added 8 mins ago
Acquisition Decision Support and Data Analytics Specialist
KBR Wyle Services, LLC
Tampa, FL
KBR is seeking a Senior Modeling & Simulation Engineer to join a dynamic, high-performing, multi-disciplinary team consisting of operational military and intelligence subject matter experts…
Added 10 mins ago
Senior Firmware Engineer
Andrews Cooper Technology LLC
Snoqualmie, WA
Demonstrated experience applying statistical analysis methods in problem solving and design.
Added 12 mins ago
Cyber Systems Engineer – Vulnerability Management
Arcfield
Springfield, VA
Develop cyber vulnerability analysis for known vulnerabilities, as well as cyber-related metrics and reporting deliverables.
Added 12 mins ago
Systems Engineer (Mission and Requirements)
Arcfield
Chantilly, VA
Arcfield is seeking an experienced Mission / Systems Engineer to support the development and integration of advanced space-based sensing and mission capabilities supporting US Space Force…
Added 12 mins ago
Systems Engineer (Architecture & Solutioning)
Arcfield
Chantilly, VA
Arcfield is seeking a Systems Engineer to support the development and integration of advanced space-based sensing and mission capabilities supporting US Space Force and national security.…
Added 12 mins ago
Digital Telemetry Engineer
Arcfield
Huntsville, AL
Strategic Technology Consulting (STC), an Arcfield Company, is seeking an experienced Digital Telemetry engineer with strong technical depth in design and analysis of telemetry systems to…
Added 12 mins ago
Senior Software Engineer
Grainger Businesses
CHICAGO, IL
As a Senior Software Engineer (Software Engineer III), you will be involved in the full systems life cycle and responsible for designing, coding, configuring, testing, implementing and…
Added 12 mins ago
EU
Metallurgical Engineer
Experis USA
Auburn Hills, MI
- $28 to $32 USD / hour
As a science-driven Metallurgical Engineer, you’ll step into a role where your expertise directly strengthens long-term product reliability, supports forensic failure analysis, and helps…
Added 12 mins ago
Senior DevOps Mobile Operations Engineer
Experis USA
Plano, TX
Lead field-support analysis by investigating complex field issues across connected systems - analyzing logs, telemetry, configurations, and system interactions to reproduce issues, identify…
Added 12 mins ago
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(USA) Software Engineer III, Information Security
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
The Software Engineer III, Information Security, provides advanced support for enterprise security services by troubleshooting, analyzing, and resolving complex issues. This role involves…

Atos

TECHNICAL ENGINEER

Irving, SD, United States

Full-time

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Job details

Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand. A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.

About Atos Group

Atos Group is a global leader in digital transformation with c. 54,000 employees and annual revenue of c. €7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris. Role /Job Title : Service Desk Process Analysts

Location:Chicago, IL Onsite,

Job type : Full time

Role Description / Job Summary Service Desk Process Analyst to provide 24/7 supervisory coverage for our IT Service Desk and Desktop Support teams. These individuals will be accountable for team performance metrics, coaching team members, serving as the primary escalation point during their shift, and lead communications during major incidents. Department & Role Relationships

Hospital Information Systems Department Minimum Qualifications
Education: Bachelor’s degree in Health Informatics, IT, Computer Science, or a related field. Preferred Qualifications
Experience: Typically 5+ years in healthcare technology, with 3+ years in a supervisory or leadership role. Knowledge, Skills, Abilities
Exceptional verbal and written communication skills, including the ability to: o Translate complex technical concepts into clear, concise, and audience appropriate messaging. o Deliver accurate, confident mass communications messages under pressure during major incidents or service disruptions.
Strong people leadership and coaching capability. o Ability to develop and sustain a cohesive, high performing team. o Skill in coaching, mentoring, and developing employees through observation, feedback, and hands on support. o Ability to foster accountability through trust, guidance, and clear expectations.
Operational and strategic service desk expertise. o Understanding of Service Desk strategy, service management best practices, and relevant industry standards. o Ability to balance short term operational demands with long term direction and continuous improvement. o Knowledge of call center and ITSM ticketing systems, including performance monitoring and workflow optimization.
Critical thinking and problem-solving skills. o Ability to analyze systems, workflows, and data to identify inefficiencies and recommend improvements. o Comfort in dynamic environments where priorities and information may change quickly.
Strong organizational and time management skills. o Ability to manage multiple priorities while maintaining service quality and team morale. o Skill in setting the tone for the team through modeling professionalism, accountability, and calm leadership.
Team-first mindset. o Commitment to collective success over individual metrics. o Willingness to collaborate across shifts and functions to improve overall service outcomes. Responsibilities & Typical Duties
Supervise and support service desk operations to ensure consistent, high-quality customer service. o Provide direct support to customers by troubleshooting issues and answering questions about products and services. o Manage call queues and ticket workflows, prioritizing work based on customer impact, urgency, and staff availability. o Monitor all open tickets, identify overdue issues, and ensure timely and effective resolution. o Guarantee high levels of customer satisfaction at every point of customer contact.
Plan, schedule, and coordinate staff coverage to meet service level agreements. o Plan and schedule IT support staff to ensure optimal coverage across all help desk contact points. o Monitor assignments and performance to ensure workloads are balanced and service commitments are met. o Manage and optimize the Automatic Call Distribution (ACD) system, including user level changes, data analysis, and process improvement recommendations.
Serve as the primary voice of IT during major incidents, delivering timely, accurate, and organization-wide communications. o Translate technical details into clear, jargon free written and verbal updates for business stakeholders, executives, and the broader organization. o Communicate confidently with technical subject matter experts and executive leadership, even when information is incomplete. o Remain calm, precise, and composed in high pressure, time sensitive situations

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

Choose your future. Choose Atos.

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