Jobs in the United States

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Added 3 mins ago
AI
Senior Software Engineer
AMEGO INC
Attleboro, MA
- $120,000 to $160,000 USD / year
· Monitor and improve performance, reliability, and cloud costs while working closely with other Software Engineer(s) and Cloud Engineer(s).
Added 5 mins ago
Quality Engineer
AFL Telecommunications
Duncan, SC
The purpose of the Quality Engineer is to establish and maintain a disciplined and data-driven internal quality system and to coordinate with Suppliers, Manufacturing, and Purchasing to…
Added 6 mins ago
Senior Engineer, SRE & Cloud Ops
BlackLine Systems, Inc.
United States
As a Sr. Software Engineer, you will play a crucial role in delivering high-quality, resilient releases to our customers by designing, developing, troubleshooting, maintaining, optimizing,…
Added 7 mins ago
Software Engineer III - Java with Agentic AI
JPMC page
Chicago, IL · Plano, TX
As a Software Engineer III at JPMorganChase within the Consumer & Community Banking, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology…
Added 7 mins ago
Software Engineer III - Performance and Resiliency Engineering
JPMC page
Chicago, IL · Plano, TX
As a Software Engineer III at JPMorganChase within the Consumer & Community Banking, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology…
Added 7 mins ago
Lead Software Engineer-Java with Agentic AI
JPMC page
Chicago, IL · Plano, TX
As a Lead Software Engineer at JPMorganChase within the Consumer & Community Banking, you are an integral part of an agile team that works to enhance, build, and deliver trusted…
Added 7 mins ago
Field Product Quality Engineer - Altius
Anduril Industries
Atlanta, GA
…aerial systems. We ensure that every anomaly, failure, and performance trend is captured in real time and driven to root cause resolution - so that each flight makes the next one more…
Added 7 mins ago
Lead Software Engineer - Java with Agentic AI
JPMC page
Chicago, IL · Plano, TX
As a Lead Software Engineer at JPMorganChase within the Consumer & Community Banking, you are an integral part of an agile team that works to enhance, build, and deliver trusted…
Added 8 mins ago
Customer Engineer I - Electrical - UPS - Columbia, SC
Vertiv
Columbia, SC
The Customer Engineer (CE) is responsible for installation, commissioning, scheduled and emergency service on Small to Large UPS, Power Distribution Units and other Power Products, &…
Added 9 mins ago
IG
Senior System Architecture / Platform Systems Engineering Lead
Insight Global
Seal Beach, CA
- From $102 USD / hour
- Experience developing system or operational CONOPS
Added 9 mins ago
IG
TS/SCI Content Developer - SIEM/SOAR
Insight Global
JBSA Lackland, TX
- $100,000 to $115,000 USD / year
GMLE Certification (GIAC Machine Learning Engineer) OR Degree in Computer Science
Added 10 mins ago
UG
Senior Data Engineer
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
The Optum Rx team is seeking a Sr Data Engineer to manage, optimize, and modernize critical enterprise database environments. In this role, you will play a critical role in the…
Added 11 mins ago
Senior SecDevOps Pipeline Developer
Geo Owl
Fort Gordon, GA
…plays a key role in ensuring the security, reliability, and performance of Scalable GEOINT software through advanced Python scripting, automated security testing, and quality assurance…
Added 13 mins ago
O
Principal Application Software Engineer
Oracle
United States
- $99,600 to $209,500 USD / year
Serve as a technical lead for critical initiatives, providing guidance through design, development, testing, deployment, and operational support.
Added 13 mins ago
O
Principal Core Infrastructure Engineer
Oracle
Nashville, TN
- $114,600 to $234,600 USD / year
As a software engineer on the OCI Compute team, you will focus on enhancing the operability of our compute services, driving automation, and optimizing system reliability. Your work will…
Added 13 mins ago
O
Principal Software Engineer, Core Infrastructure
Oracle
Reston, VA
- $114,600 to $234,600 USD / year
As Oracle Cloud Infrastructure (OCI) continues its rapid expansion, we are seeking a skilled Software Engineer to join our newly established Cloud Performance Organization. This team plays…
Added 14 mins ago
Lead Engineer, IT Compliance, Data Integrity
JuN - Seattle Dexter
Bothell, WA
The Lead Engineer, IT Compliance, Data Integrity is an individual contributor within the Cell Therapy Information Technology organization supporting Bristol Myers Squibb's Bothell, WA…
Added 15 mins ago
V
Sr. Software Engineer - DevEx
VGS
Remote, United States
- $150,000 to $200,000 USD / year
…patching, and platform maintenance as administrative overhead - we engineer them with first-class product discipline. In payments infrastructure, reliability is not background work, it’s…
Added 15 mins ago
SE
Lead Test Engineer
Schweitzer Engineering Laboratories, Inc.
WA
- $107,600 to $161,500 USD / year
Schweitzer Engineering Laboratories (SEL) is seeking a Lead Manufacturing Test Engineer to provide technical leadership for the board-level functional test engineering teams that support…
Added 15 mins ago
IT Software Engineer 4
3Core Systems, Inc
Chicago Heights, IL
success criteria, model or system performance measures, quality gates,
Added 17 mins ago
AP
AV Technician III
Astreya Partners, LLC
San Francisco, CA
- $23.49 to $37.1 USD / hour
global clients. The technician will provide operational support and upkeep
Added 18 mins ago
Engineer- Controls II USA (Crew C)
First Solar (US)
New Iberia, LA
Added 18 mins ago
OT Network Engineer - Pharmaceutical
AstraZeneca
Tarzana, CA · Los Angeles, CA · Los Angeles
- Own and handle engineering change controls, deviations, and abnormal occurrences, ensuring accurate completion and compliance with engineering, safety, and operational standards.
Added 18 mins ago
Quality Assurance Engineer
Tosoh Bioscience, Inc.
Grove City, OH
Prepares protocols for installation, operational and performance qualification of instruments, performs and/or directs the execution of these protocols and completes the final validation…
Added 18 mins ago
Linux Engineer
Samsung SDS America
Plano, TX
We are seeking a Linux Infrastructure Engineer to manage, optimize, and secure enterprise Linux environments across on-premises data centers and public cloud platforms. This role focuses on…

Atos

TECHNICAL ENGINEER

Irving, SD, United States

Full-time

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Job details

Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand. A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.

About Atos Group

Atos Group is a global leader in digital transformation with c. 54,000 employees and annual revenue of c. €7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris. Role /Job Title : Service Desk Process Analysts

Location:Chicago, IL Onsite,

Job type : Full time

Role Description / Job Summary Service Desk Process Analyst to provide 24/7 supervisory coverage for our IT Service Desk and Desktop Support teams. These individuals will be accountable for team performance metrics, coaching team members, serving as the primary escalation point during their shift, and lead communications during major incidents. Department & Role Relationships

Hospital Information Systems Department Minimum Qualifications
Education: Bachelor’s degree in Health Informatics, IT, Computer Science, or a related field. Preferred Qualifications
Experience: Typically 5+ years in healthcare technology, with 3+ years in a supervisory or leadership role. Knowledge, Skills, Abilities
Exceptional verbal and written communication skills, including the ability to: o Translate complex technical concepts into clear, concise, and audience appropriate messaging. o Deliver accurate, confident mass communications messages under pressure during major incidents or service disruptions.
Strong people leadership and coaching capability. o Ability to develop and sustain a cohesive, high performing team. o Skill in coaching, mentoring, and developing employees through observation, feedback, and hands on support. o Ability to foster accountability through trust, guidance, and clear expectations.
Operational and strategic service desk expertise. o Understanding of Service Desk strategy, service management best practices, and relevant industry standards. o Ability to balance short term operational demands with long term direction and continuous improvement. o Knowledge of call center and ITSM ticketing systems, including performance monitoring and workflow optimization.
Critical thinking and problem-solving skills. o Ability to analyze systems, workflows, and data to identify inefficiencies and recommend improvements. o Comfort in dynamic environments where priorities and information may change quickly.
Strong organizational and time management skills. o Ability to manage multiple priorities while maintaining service quality and team morale. o Skill in setting the tone for the team through modeling professionalism, accountability, and calm leadership.
Team-first mindset. o Commitment to collective success over individual metrics. o Willingness to collaborate across shifts and functions to improve overall service outcomes. Responsibilities & Typical Duties
Supervise and support service desk operations to ensure consistent, high-quality customer service. o Provide direct support to customers by troubleshooting issues and answering questions about products and services. o Manage call queues and ticket workflows, prioritizing work based on customer impact, urgency, and staff availability. o Monitor all open tickets, identify overdue issues, and ensure timely and effective resolution. o Guarantee high levels of customer satisfaction at every point of customer contact.
Plan, schedule, and coordinate staff coverage to meet service level agreements. o Plan and schedule IT support staff to ensure optimal coverage across all help desk contact points. o Monitor assignments and performance to ensure workloads are balanced and service commitments are met. o Manage and optimize the Automatic Call Distribution (ACD) system, including user level changes, data analysis, and process improvement recommendations.
Serve as the primary voice of IT during major incidents, delivering timely, accurate, and organization-wide communications. o Translate technical details into clear, jargon free written and verbal updates for business stakeholders, executives, and the broader organization. o Communicate confidently with technical subject matter experts and executive leadership, even when information is incomplete. o Remain calm, precise, and composed in high pressure, time sensitive situations

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

Choose your future. Choose Atos.

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