Jobs in the United States

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Added 1 min ago
Principal Embedded Software Engineer
Terran Orbital Corporation
Irvine, CA
Terran Orbital is seeking an experienced Principal Embedded Software Engineer to join our dynamic team. Reporting to the Embedded Software & FPGA Manager, the Principal Embedded Software…
Added 2 mins ago
FN
Equipment Technician
Forge Nano
Thornton, CO
- $70,000 to $90,000 USD / year
…Deposition (ALD) tool fleet. Reporting to the R&D Cleanroom Lead Engineer, this role is responsible for supporting equipment operation, preventative maintenance activities, technical…
Added 4 mins ago
Director Operations, South Region
UGI Corporation
Denver, PA
Lead utility wide standardization efforts designed to improve operational efficiencies and long-term operation’s system integrity.
Added 7 mins ago
Staff Product Security Engineer
Tools for Humanity
San Francisco, CA
As a Product Security Engineer, you will be a hands-on technical leader responsible for safeguarding the products and services that power the World project. You will be "In the Driver's…
Added 11 mins ago
Principal Piping Engineer
Worley
AB, CA
The Principal Piping Engineer provides senior technical leadership and subject matter expertise in piping engineering across medium to large, complex capital projects. This role serves as a…
Added 13 mins ago
Principal Software, Data, and AI Engineer
The MITRE Corporation
Aberdeen, MD
…public interest. With objectivity and integrity at our core, we lead federally funded research and development centers for U.S. government agencies – collaborating with industry and…
Added 13 mins ago
Cyber Operations Intern
The MITRE Corporation
Fort Meade, MD
…public interest. With objectivity and integrity at our core, we lead federally funded research and development centers for U.S. government agencies – collaborating with industry and…
Added 13 mins ago
Senior Controls Engineer
Florida Crystals Corporation
Baltimore, MD
The Senior Controls Engineer is the refinery’s technical authority for automation, instrumentation, industrial networking, and process control systems. This role ensures reliable, secure,…
Added 23 mins ago
Senior Solutions Engineer
Opto-Knowledge Systems Inc
Remote, United States
The Senior Solutions Engineer is the technical lead for OKSI's business development team, bridging engineering and business development. This person brings deep technical fluency in OKSI's…
Added 26 mins ago
Systems Engineer Sr Principal
SAIC
Aurora, CO
SAIC is looking for a Systems Administrator/Network Engineer/Spacecraft Command/Control Scheduler. Duties will include coordinating and managing end to end architecture by scheduling…
Added 27 mins ago
Quality Engineer
Leer, Inc.
New Lisbon, WI
…defects, and improving the customer experience. As a Quality Engineer, you’ll develop and strengthen quality systems, lead root cause investigations and corrective actions, and turn quality…
Added 36 mins ago
Senior Software Developer - Environmental Services
Burns & McDonnell
Kansas City, MO
…Services (ENS) Global Practice, the Senior Software Developer will lead the design, development and analysis of sophisticated software programs and applications, with a focus on a…
Added 37 mins ago
Director, Talent Acquisition
TTM Technologies, Inc.
Remote, United States
We are seeking a visionary Director of Talent Acquisition for North America to lead our talent strategy during an exciting period of rapid growth and transformation. This is not a…
Added 38 mins ago
Software Engineering Lead
EarthOptics
Raleigh, NC
Our Software Engineering Lead will join our Software Engineering team as an individual contributor, helping build and maintain software that connects field applications, laboratory…
Added 39 mins ago
ERP Organizational Change Management Strategist
AeroVironment, Inc.
United States
The Organizational Change Management (OCM) Lead is a key member of the DBT Transformation Office responsible for leading the people side of change at both the strategic organizational and…
Added 39 mins ago
Business Transformation Manager
AeroVironment, Inc.
Simi Valley, CA
Lead high-priority projects from problem definition through implementation and handoff; Improve processes, systems, and ways of working that limit speed, scale, or execution
Added 39 mins ago
Staff Mechanical Engineer (Flexible Instruments)
Intuitive
Sunnyvale, CA
The Staff Mechanical Engineer, Advanced Energy, will serve as a technical and design lead for the development of advanced energy products and/or sub-systems at Intuitive. This role is…
Added 45 mins ago
XE
Natural Gas Materials Engineer (Entry, Staff, Senior, or Principal)
Xcel Energy Services Inc
St Paul, MN
- $70,000 to $156,600 USD / year
The engineer evaluates technical requirements, industry standards, regulations, materials, equipment, technologies, manufacturer information, test results, operating experience, and work…
Added 45 mins ago
TH
Engineering Manager, Copilot
Twin Health
Remote, United States
- $200,000 to $220,000 USD / year
Lead, hire, and grow a team of full-stack engineers. Run 1:1s, set clear expectations, give direct feedback, and invest in each engineer's development and career growth.
Added 50 mins ago
EE
Senior Mechanical Engineer (Valves & Components)
Endurance Energy
Seattle, WA
- $170,000 to $230,000 USD / year
…grid: designed, built, qualified in our own test cells, and operating on the seafloor. The components you own become the baseline for the plants that…
Added 50 mins ago
EE
Senior Mechanical Engineer (Electromechanical)
Endurance Energy
Seattle, WA
- $170,000 to $230,000 USD / year
…actuators that run it, all designed, built, qualified, and operating on the…
Added 57 mins ago
Senior Drilling Engineer - Midland, TX
ConocoPhillips Company
Midland, TX
As an experienced Senior Drilling Engineer at ConocoPhillips, you’ll play a critical role in designing and executing safe, efficient, and cost-effective drilling programs across our…
Added 57 mins ago
V
Senior Software Engineer
Verustruct
Torrance, CA
- $180,000 to $230,000 USD / year
Verustruct is working to build the operating system for the future of affordable construction. As a senior software engineer on the team, you will lead the development of Verustruct's…
Added 58 mins ago
VD
Principal Engineer, Emerging Commercial Platforms
Verizon Data Services LLC
Hilliard, OH · Ashburn, VA · Irving, TX · Temple Terrace, FL · Basking Ridge, NJ
- $120,500 to $231,000 USD / year
This Principal Engineer will lead the processing of Trailing Credits for the VCG (National, Base Marketing), VBG, Accessory, and Prepaid business units. Leveraging expert-level command of…
Added 58 mins ago
VS
Principal Engineer, Network Real Estate
Verizon Services Corp. BC
Basking Ridge, NJ · Irving, TX
- $107,000 to $205,000 USD / year
As a Principal Real Estate Engineer on the AI Connect team reporting to the Associate Director of Real Estate, you will serve as the lead individual contributor and authoritative subject…

Atos

TECHNICAL ENGINEER

Irving, SD, United States

Full-time

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Job details

Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand. A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.

About Atos Group

Atos Group is a global leader in digital transformation with c. 54,000 employees and annual revenue of c. €7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris. Role /Job Title : Service Desk Process Analysts

Location:Chicago, IL Onsite,

Job type : Full time

Role Description / Job Summary Service Desk Process Analyst to provide 24/7 supervisory coverage for our IT Service Desk and Desktop Support teams. These individuals will be accountable for team performance metrics, coaching team members, serving as the primary escalation point during their shift, and lead communications during major incidents. Department & Role Relationships

Hospital Information Systems Department Minimum Qualifications
Education: Bachelor’s degree in Health Informatics, IT, Computer Science, or a related field. Preferred Qualifications
Experience: Typically 5+ years in healthcare technology, with 3+ years in a supervisory or leadership role. Knowledge, Skills, Abilities
Exceptional verbal and written communication skills, including the ability to: o Translate complex technical concepts into clear, concise, and audience appropriate messaging. o Deliver accurate, confident mass communications messages under pressure during major incidents or service disruptions.
Strong people leadership and coaching capability. o Ability to develop and sustain a cohesive, high performing team. o Skill in coaching, mentoring, and developing employees through observation, feedback, and hands on support. o Ability to foster accountability through trust, guidance, and clear expectations.
Operational and strategic service desk expertise. o Understanding of Service Desk strategy, service management best practices, and relevant industry standards. o Ability to balance short term operational demands with long term direction and continuous improvement. o Knowledge of call center and ITSM ticketing systems, including performance monitoring and workflow optimization.
Critical thinking and problem-solving skills. o Ability to analyze systems, workflows, and data to identify inefficiencies and recommend improvements. o Comfort in dynamic environments where priorities and information may change quickly.
Strong organizational and time management skills. o Ability to manage multiple priorities while maintaining service quality and team morale. o Skill in setting the tone for the team through modeling professionalism, accountability, and calm leadership.
Team-first mindset. o Commitment to collective success over individual metrics. o Willingness to collaborate across shifts and functions to improve overall service outcomes. Responsibilities & Typical Duties
Supervise and support service desk operations to ensure consistent, high-quality customer service. o Provide direct support to customers by troubleshooting issues and answering questions about products and services. o Manage call queues and ticket workflows, prioritizing work based on customer impact, urgency, and staff availability. o Monitor all open tickets, identify overdue issues, and ensure timely and effective resolution. o Guarantee high levels of customer satisfaction at every point of customer contact.
Plan, schedule, and coordinate staff coverage to meet service level agreements. o Plan and schedule IT support staff to ensure optimal coverage across all help desk contact points. o Monitor assignments and performance to ensure workloads are balanced and service commitments are met. o Manage and optimize the Automatic Call Distribution (ACD) system, including user level changes, data analysis, and process improvement recommendations.
Serve as the primary voice of IT during major incidents, delivering timely, accurate, and organization-wide communications. o Translate technical details into clear, jargon free written and verbal updates for business stakeholders, executives, and the broader organization. o Communicate confidently with technical subject matter experts and executive leadership, even when information is incomplete. o Remain calm, precise, and composed in high pressure, time sensitive situations

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

Choose your future. Choose Atos.

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