Jobs in the United States

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Added just now
Structural Engineer
Actalent
El Segundo, CA
…organization developing advanced space-based electro-optical systems that support critical defense and space missions. This is an exciting opportunity to work on cutting-edge optical…
Added just now
Systems Safety Engineer
Actalent
Middletown, RI
Job DescriptionThe Safety Engineer will utilize both quantitative and qualitative risk assessment techniques to perform comprehensive safety analysis. The role involves analyzing hardware,…
Added just now
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Systems Engineer
Actalent
Acton, MA
- $150,000 to $200,000 USD / year
Job title: Systems Engineer DescriptionSystems Engineer Space & Optical Sensor SystemsWe are seeking a Systems Engineer to support the development, integration, and testing of advanced…
Added just now
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Software Test Engineer
Actalent
Melbourne, FL
- $50 to $70 USD / hour
…executing, and automating test strategies for embedded software systems to ensure functional accuracy, requirement compliance, and long-term reliability. You will validate software…
Added 1 min ago
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Mechanical Engineer
Actalent
Syracuse, NY
- $40.86 to $57.69 USD / hour
Job Title: Mechanical EngineerJob DescriptionThis Mechanical Engineer role focuses on designing and engineering HVAC and related mechanical systems for a variety of building and industrial…
Added 1 min ago
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Manufacturing Engineer
Actalent
Edgewater, FL
- $35 to $45 USD / hour
…productivity and reduce operational costs. The Manufacturing Engineer applies industrial engineering principles, Lean methodologies, and continuous improvement techniques to reengineer…
Added 1 min ago
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Product Engineer
Actalent
Lockport, NY
- $90,000 to $115,000 USD / year
Job Title: Product EngineerJob DescriptionThe Product Engineer supports testing and validation of HVAC and heat exchanger products, ensuring performance meets engineering and customer…
Added 1 min ago
Equipment Design Engineer
Actalent
Savannah, GA
Job Title: Mechanical Design Engineer Automated MachineryJob DescriptionThis role focuses on the end-to-end mechanical design and development of custom automated equipment and machinery.…
Added 1 min ago
Pipeline Engineer
Actalent
Versailles, KY
We are seeking an experienced Pipeline Project Engineer to support the design and execution of natural gas, liquids, CO, hydrogen, and other midstream infrastructure projects. This position…
Added 1 min ago
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Piping Engineer
Actalent
Downers Grove, IL
- $35 to $48 USD / hour
Job Title: Piping Engineer (Stress Engineer I)Job DescriptionThis early-career Piping Engineer role focuses on piping stress analysis, system flexibility, piping supports, and mechanical…
Added 1 min ago
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Mechanical Engineer
Actalent
Broomfield, CO
- $50 to $70 USD / hour
Job Title: Mechanical EngineerJob DescriptionWe are seeking a Mechanical Engineer to support the development of automation and additive manufacturing systems. This role involves creating…
Added 1 min ago
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Utility Scale Structural/civil Engineer
Actalent
Kansas City, MO
- $110,000 to $150,000 USD / year
Structural/Civil Engineer (Solar & Battery Energy Storage Systems) | Remote
Added 2 mins ago
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Automation Engineer (Amazon RME)
Aerotek
Niagara Falls, NY
- $42 to $45 USD / hour
Job Title: Automation Engineer (Amazon RME)Job DescriptionThis role focuses on designing, developing, and implementing automation control systems for industrial processes and warehouse…
Added 3 mins ago
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Software Engineer
Mecka
New York, NY · San Francisco, CA
- $165,000 to $200,000 CAD / year
- Early/founding engineer experience, video/media systems, cloud (AWS/GCP/Azure) + CI/CD, or fintech/transactional backends.
Added 3 mins ago
Senior Staff Software Engineer, Site Reliability Engineering
Google
Mountain View, CA
3 years of experience in designing, analyzing, and troubleshooting distributed systems.
Added 3 mins ago
Technology Leadership Program - Hybrid (Starting August 2027)
Target Enterprise Inc
NCD-0375 Brooklyn Park, MN
As an Engineer in the Technology Leadership Program, you will use your technology acumen to provide input to assist with evaluation of new technologies and contribute to the design,…
Added 3 mins ago
Senior Systems Integration Engineer
DISHER
Southern Pines, NC
Senior Systems Integration Engineer - (TS/SCI) - Southern Pines, NC
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Staff Security Engineer – AI - R01573022
Brillio
Seattle, WA
- $120,000 to $130,000 USD / year
We are looking for an experienced AI Security Engineer who can drive AI and LLM security initiatives, establish security standards, and implement robust technical controls across AI/ML…
Added 4 mins ago
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Site Reliability and Network Infrastructure Engineer - R01573075
Brillio
Seattle, WA
- $120,000 to $130,000 USD / year
Site Reliability and Network Infrastructure Engineer
Added 4 mins ago
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Enterprise Technology (ET) Systems Engineer - R01573073
Brillio
Seattle, WA
- $120,000 to $130,000 USD / year
As an Enterprise Technology (ET) Systems Engineer at Brillio, you will manage, design, and maintain a broad suite of enterprise technology systems and infrastructure supporting global…
Added 4 mins ago
Senior Software Architect - Platform
Fiserv Solutions LLC
Alpharetta, GA · Berkeley Heights, NJ
Re-engineer proof-of-concept workloads for enterprise scale, including distributed processing, low-latency serving, batch throughput, fault tolerance, and cost optimization.
Added 4 mins ago
Senior Software Engineer, Services - VALORANT, Player Dynamics
Riot Games
Los Angeles, CA
…(for more info on VALORANT click here!). As a Senior Software Engineer on the VALORANT Player Dynamics Team, you will be responsible for the systems that keep the game safe for all players…
Added 4 mins ago
Software Automation Engineer, Test Platforms - Media, Graphics & Compute Tech
Apple
CA
…tooling, where you'll be challenged to come up with reusable systems that maximize coverage, operate with peak reliability, and are fully…
Added 4 mins ago
AWS and AI engineer
Infosys
United States
AWS certification such as AWS Certified Data Engineer – Associate or AWS Certified Solutions Architect.
Added 5 mins ago
Security Engineer - Product Security
Spotify
Remote, United States
…evolving how Spotify responds. We're looking for a Security Engineer to help transform vulnerability findings into reliable, actionable code improvements using agentic AI. You'll build the…

Atos

TECHNICAL ENGINEER

Irving, SD, United States

Full-time

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Job details

Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand. A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.

About Atos Group

Atos Group is a global leader in digital transformation with c. 54,000 employees and annual revenue of c. €7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris. Role /Job Title : Service Desk Process Analysts

Location:Chicago, IL Onsite,

Job type : Full time

Role Description / Job Summary Service Desk Process Analyst to provide 24/7 supervisory coverage for our IT Service Desk and Desktop Support teams. These individuals will be accountable for team performance metrics, coaching team members, serving as the primary escalation point during their shift, and lead communications during major incidents. Department & Role Relationships

Hospital Information Systems Department Minimum Qualifications
Education: Bachelor’s degree in Health Informatics, IT, Computer Science, or a related field. Preferred Qualifications
Experience: Typically 5+ years in healthcare technology, with 3+ years in a supervisory or leadership role. Knowledge, Skills, Abilities
Exceptional verbal and written communication skills, including the ability to: o Translate complex technical concepts into clear, concise, and audience appropriate messaging. o Deliver accurate, confident mass communications messages under pressure during major incidents or service disruptions.
Strong people leadership and coaching capability. o Ability to develop and sustain a cohesive, high performing team. o Skill in coaching, mentoring, and developing employees through observation, feedback, and hands on support. o Ability to foster accountability through trust, guidance, and clear expectations.
Operational and strategic service desk expertise. o Understanding of Service Desk strategy, service management best practices, and relevant industry standards. o Ability to balance short term operational demands with long term direction and continuous improvement. o Knowledge of call center and ITSM ticketing systems, including performance monitoring and workflow optimization.
Critical thinking and problem-solving skills. o Ability to analyze systems, workflows, and data to identify inefficiencies and recommend improvements. o Comfort in dynamic environments where priorities and information may change quickly.
Strong organizational and time management skills. o Ability to manage multiple priorities while maintaining service quality and team morale. o Skill in setting the tone for the team through modeling professionalism, accountability, and calm leadership.
Team-first mindset. o Commitment to collective success over individual metrics. o Willingness to collaborate across shifts and functions to improve overall service outcomes. Responsibilities & Typical Duties
Supervise and support service desk operations to ensure consistent, high-quality customer service. o Provide direct support to customers by troubleshooting issues and answering questions about products and services. o Manage call queues and ticket workflows, prioritizing work based on customer impact, urgency, and staff availability. o Monitor all open tickets, identify overdue issues, and ensure timely and effective resolution. o Guarantee high levels of customer satisfaction at every point of customer contact.
Plan, schedule, and coordinate staff coverage to meet service level agreements. o Plan and schedule IT support staff to ensure optimal coverage across all help desk contact points. o Monitor assignments and performance to ensure workloads are balanced and service commitments are met. o Manage and optimize the Automatic Call Distribution (ACD) system, including user level changes, data analysis, and process improvement recommendations.
Serve as the primary voice of IT during major incidents, delivering timely, accurate, and organization-wide communications. o Translate technical details into clear, jargon free written and verbal updates for business stakeholders, executives, and the broader organization. o Communicate confidently with technical subject matter experts and executive leadership, even when information is incomplete. o Remain calm, precise, and composed in high pressure, time sensitive situations

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

Choose your future. Choose Atos.

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