Jobs in the United States

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Scientist/Engineer, Biologics Technical Operations - Lilly Medicine Foundry
Eli Lilly and Company
United States
The Lilly Medicine Foundry Manufacturing Scientist/Engineer – Technical Operations supports and potentially executes on shift operations activities to ensure effective and consistent…
Added 1 min ago
KC
Associate Test Engineer, Analytical Instrumentation
KLA Corporation
Milpitas, CA
- $28.85 to $49.04 USD / hour
Added 1 min ago
Production Engineer
V2X
Indianapolis, IN
V2X Aerospace Solutions is seeking an engineer or technician with electrical background to support manufacturing and repair of Aerospace and Defense electrical and RF systems. The candidate…
Added 1 min ago
V
Hardware Engineer I
V2X
Harvard, MA
- $65,000 to $100,000 USD / year
V2X is seeking a multi-disciplined Hardware Engineer to support the Tolling Engineering group located in Harvard, MA. This is an entry level position, and the candidate will join a small…
Added 1 min ago
Solution Architect – II – AWS / Agentic AI
INSPYR Solutions
Dallas, TX
No single candidate needs the full stack. The three hires together should cover it: one Rust-focused senior, one Python-focused senior, and a staff engineer who leans one way or the other.
Added 2 mins ago
Quality Engineer
CGT U.S. Limited
TX
We are CURRENTLY seeking a Quality Engineer to join our growing team!
Added 2 mins ago
Clinical Engineer Tech
Orlando Health
Orlando, FL
Added 2 mins ago
GPU Design Verification Engineer
ON, CA
Added 4 mins ago
Senior Software Engineer - AI Agents
JeffreyM Consulting
San Francisco, CA
JeffreyM Consulting is partnering with an innovative, fast-growing AI technology startup to hire a Senior Software Engineer – AI Agents for its San Francisco-based engineering team.
Added 4 mins ago
Senior Engineer - LSC
SOUTHERN STAR COURT MANAGEMENT CORP
Austin, TX
Help assist Director of Engineering to over see Level 1,2 and 3 Engineer Techs. Performing advanced maintenance to keep all aspects of the Hotel at fully functionality and provide the best…
Added 6 mins ago
Manufacturing Equipment Technician (MTE) - Front End Nights Shift - Shift 4
Intel Corporation
AZ
HS/GED or higher non-semi degree AND 4+ years Field Service Engineer (2) level semiconductor maintenance experience
Added 6 mins ago
IC
Pre-si Power and Performance System Validation Engineer
Intel Corporation
TX · CA · OR
- $52,000 to $200,000 USD / year
Added 7 mins ago
Electrical Engineer 3 - Nuclear
Sargent & Lundy
Surry, VA
Added 7 mins ago
Transmission Line Engineer 3 - Grid
Sargent & Lundy
Cranberry Township, PA
Successful completion of the Fundamentals of Engineering (FE) exam, and designation as an Engineer in Training.
Added 8 mins ago
Key Account Manager
Public Service Co. of OK
Tulsa, OK
Licenses/Certifications: Advanced degree or professional certification required, ex Professional Engineer (PE), Certified Energy Manager (CEM), Project Management Professional (PMP),…
Added 11 mins ago
Systems Engineer - API
Clayton
Certification in an IT System Administration/Engineer discipline preferred
Added 12 mins ago
Engineer, Asset Management (Hybrid Schedule)
Eversource Energy Service Company
Hartford, CT
The Engineer, Asset Management will have the primary responsibility for ensuring that the Eversource Business Strategy for the transmission program are optimally developed to provide the…
Added 12 mins ago
BC
DSP/ML Research Engineer Intern | Summer 2027
Bose Corporation
Framingham, MA
- $40 to $51.25 USD / hour
We are looking for a Machine Learning/DSP Engineer Intern to join our research lab this summer! In this role you will help build our next generation product experiences enabling people to…
Added 13 mins ago
Sr Sustaining Engineer
Twenty-Six Defense
Fort Worth, TX
The Senior Sustaining Engineer provides mid-level Engineering support to the operations business unit and departments by troubleshooting difficult problems, instructing the technicians in…
Added 13 mins ago
Sr Sustaining Engineer
Twenty-Six Defense
Fort Worth, TX
The Senior Sustaining Engineer provides mid-level Engineering support to the operations business unit and departments by troubleshooting difficult problems, instructing the technicians in…
Added 13 mins ago
CO
Security Engineer
City of Alexandria
Alexandria, VA
- $82,050.02 to $144,390.48 USD / year
OverviewThe City of Alexandria's Information Technology Services (ITS) Department is seeking a Security Engineer to join our Information Security team. In this role, you will help…
Added 14 mins ago
Manufacturing Engineer - Materials
USA 3M Company
GA
Added 14 mins ago
Network Engineer (On Site Eau Claire, WI)
Da Vinci Software
Remote, United States
Our client is seeking a a hands-on Network Engineer to design, configure, and maintain enterprise switching and routing infrastructure.
Added 15 mins ago
Civil Engineer - Utility Design
Choice One Engineering
Loveland, OH
Choice One Engineering is seeking a Utility Design Civil Engineer
Added 15 mins ago
Entry Level Civil/Environmental Engineer - #3057.29
Wade Trim
NY
We are looking for an Entry Level Civil/Environmental Engineer to join our Water Resources Team to improve infrastructure in our New York City office. Candidates must possess a bachelor's…

Atos

TECHNICAL ENGINEER

Irving, SD, United States

Full-time

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Job details

Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand. A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.

About Atos Group

Atos Group is a global leader in digital transformation with c. 54,000 employees and annual revenue of c. €7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris. Role /Job Title : Service Desk Process Analysts

Location:Chicago, IL Onsite,

Job type : Full time

Role Description / Job Summary Service Desk Process Analyst to provide 24/7 supervisory coverage for our IT Service Desk and Desktop Support teams. These individuals will be accountable for team performance metrics, coaching team members, serving as the primary escalation point during their shift, and lead communications during major incidents. Department & Role Relationships

Hospital Information Systems Department Minimum Qualifications
Education: Bachelor’s degree in Health Informatics, IT, Computer Science, or a related field. Preferred Qualifications
Experience: Typically 5+ years in healthcare technology, with 3+ years in a supervisory or leadership role. Knowledge, Skills, Abilities
Exceptional verbal and written communication skills, including the ability to: o Translate complex technical concepts into clear, concise, and audience appropriate messaging. o Deliver accurate, confident mass communications messages under pressure during major incidents or service disruptions.
Strong people leadership and coaching capability. o Ability to develop and sustain a cohesive, high performing team. o Skill in coaching, mentoring, and developing employees through observation, feedback, and hands on support. o Ability to foster accountability through trust, guidance, and clear expectations.
Operational and strategic service desk expertise. o Understanding of Service Desk strategy, service management best practices, and relevant industry standards. o Ability to balance short term operational demands with long term direction and continuous improvement. o Knowledge of call center and ITSM ticketing systems, including performance monitoring and workflow optimization.
Critical thinking and problem-solving skills. o Ability to analyze systems, workflows, and data to identify inefficiencies and recommend improvements. o Comfort in dynamic environments where priorities and information may change quickly.
Strong organizational and time management skills. o Ability to manage multiple priorities while maintaining service quality and team morale. o Skill in setting the tone for the team through modeling professionalism, accountability, and calm leadership.
Team-first mindset. o Commitment to collective success over individual metrics. o Willingness to collaborate across shifts and functions to improve overall service outcomes. Responsibilities & Typical Duties
Supervise and support service desk operations to ensure consistent, high-quality customer service. o Provide direct support to customers by troubleshooting issues and answering questions about products and services. o Manage call queues and ticket workflows, prioritizing work based on customer impact, urgency, and staff availability. o Monitor all open tickets, identify overdue issues, and ensure timely and effective resolution. o Guarantee high levels of customer satisfaction at every point of customer contact.
Plan, schedule, and coordinate staff coverage to meet service level agreements. o Plan and schedule IT support staff to ensure optimal coverage across all help desk contact points. o Monitor assignments and performance to ensure workloads are balanced and service commitments are met. o Manage and optimize the Automatic Call Distribution (ACD) system, including user level changes, data analysis, and process improvement recommendations.
Serve as the primary voice of IT during major incidents, delivering timely, accurate, and organization-wide communications. o Translate technical details into clear, jargon free written and verbal updates for business stakeholders, executives, and the broader organization. o Communicate confidently with technical subject matter experts and executive leadership, even when information is incomplete. o Remain calm, precise, and composed in high pressure, time sensitive situations

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

Choose your future. Choose Atos.

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