Jobs in the United States

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Added 14 mins ago
Multifamily Product Analysis - Professional
Freddie Mac
McLean, VA
…thrive in a fast-paced, evolving environment? If so, a Product Analyst role on the Multifamily Technology team may be a great…
Added 27 mins ago
ERP Analyst, Workday Support
St. Lukes Hospital
Allentown, PA
1 – 2 years of general computer experience is required. 1 - 2 years of Workday support is preferred. Workday Certifications a plus. Must demonstrate a high level of interpersonal skills to…
Added 52 mins ago
Lab Lead
RTX
United States
…test system design, flight simulations, hardware-in-the-loop, computer-in-the-loop, advanced engineering prototyping technology, flight operations for manned and unmanned vehicles,…
Added 1 hour ago
Operations Data Analyst II (Contractor)
Latitude AI
Pittsburgh, PA · Dearborn, MI
…cloud platforms, mapping, sensors and compute systems, test operations, systems and safety engineering – all dedicated to redefining the relationship between people and their vehicles for…
Added 1 hour ago
Product Quality Analyst
Harley-Davidson
York, PA
The Harley-Davidson Motor Company Vehicle Operations facility in York is our final assembly plant. Employees at York also perform a variety of manufacturing operations, including…
Added 1 hour ago
AC
IT Support Analyst (Denver, Colorado)
Armstrong Collective Brand
Denver, CO
- $65,000 to $75,000 USD / year
The IT Support Analyst reports to the Senior Manager, IT Service Delivery and supports the implementation, operation, and continuous improvement of technology across Canyon Spirit Onboard,…
Added 2 hours ago
Ticketing Operations Analyst - Product Ops
AXS
Los Angeles, CA
The Ticketing Operations Analyst – Product Operations coordinates cross-departmental product initiatives, ensuring effective stakeholder engagement in User Acceptance Testing and managing…
Added 2 hours ago
SJ
Data Analyst II
St. Jude Children's Research Hospital, Inc.
Memphis, TN
- $86,320 to $154,960 USD / year
The Data Analyst II depending on applicant skill level could become Senior Data Analyst provides analysis of quantitative and qualitative administrative and operational data supporting…
Added 2 hours ago
Cryptologic Language Training Developer Level 1 - Russian
CACI, INC.-FEDERAL
Annapolis Junction, MD
Job Title: Cryptologic Language Training Developer Level 1 - Russian
Added 2 hours ago
SO
DISTRIBUTED COMPUTER SYSTEMS ANALYST - 64000958
State of Florida
BARTOW, FL
- $44,000 to $45,000 USD / year
Working Title: DISTRIBUTED COMPUTER SYSTEMS ANALYST - 64000958
Added 2 hours ago
KC
Executive Secretary/Assistant I
King County
Seattle, WA
- $43.78 to $55.49 USD / hour
…for two (2) Executive Assistant I positions to provide high-level administrative support within the Administrative Services Division and the Community Corrections Division. These roles…
Added 2 hours ago
Business Intelligence Analyst - Radiology Admin - FT - Days
University of California, Irvine
Orange, CA
Position Summary: The Business Intelligence Analyst supports Ambulatory Imaging Operations and provides system-wide analytic support for Imaging Services across all modalities, departments,…
Added 2 hours ago
IT Analyst
Fresh Del Monte Produce Company
Rochelle, IL
The IT Analyst provides on-site technical support. The position is responsible for delivering Level 3 Windows desktop support and Level 2 networking support to end users, ensuring high…
Added 2 hours ago
Business Systems Analyst
Chiesi Group
Cary, NC, NC
…of reliability, transparency, and ethical behavior at every level. As a Benefit Corporation and a certified B Corp, we have embedded sustainability in our bylaws and continuously measure…
Added 2 hours ago
Ticketing Operations Analyst - Product Ops
AEG Worldwide
Los Angeles, CA
The Ticketing Operations Analyst – Product Operations coordinates cross-departmental product initiatives, ensuring effective stakeholder engagement in User Acceptance Testing and managing…
Added 3 hours ago
Financial Analyst II
SIG SAUER
Tualatin, OR
Position Summary: The Financial Analyst II, Production provides financial analysis and decision support for Production and Manufacturing operations. This role focuses on cost analysis,…
Added 3 hours ago
CH
Campus Technology Coordinator @ Centra College, Full time, Days
Centra Health
Lynchburg, VA
- Full-time
…the student information system, learning management system, computer-based testing software, and classroom…
Added 3 hours ago
VB
Management & Program Analyst (National Call Center)
Veterans Benefits Administration
Remote, United States
- $74,678 to $111,087 USD / year
The incumbent serves as a Management Analyst in the National Call Center Manager (NCCM). The primary purpose of the position is to provide NCC management with objectively based information…
Added 3 hours ago
SO
Program Assistant I- Campus at Lookout Mountain
State of Colorado
Golden, CO
- $25.93 to $41.48 USD / hour
About the Position:This Program Assistant I (PA) exists to provide high-level technical office management for the Education Work Unit and acts as a school registrar. The PA provides support…
Added 3 hours ago
Sr Analyst - Advanced Business Analytics
Ally Bank
Lewisville, TX
Provide analytical and data support in the design and review of strategy tests and current operations
Added 3 hours ago
Analyst II, Product Technical Support
FIS INC (OLD FIS)
United States
Knowledge of business goals, objectives and operations within the appropriate FIS organization.
Added 3 hours ago
VH
Program Support Clerk(OA)
Veterans Health Administration
Las Vegas, NV
- $51,031 to $66,345 USD / year
…established VHA and VISN standards, are consistent with VISN level and facility level policies and procedures, and support VISN and facility strategic planning efforts. The VASNHS Office of…
Added 3 hours ago
MD
Interdisciplinary General Engineer/ Operations Research Analyst
Missile Defense Agency
Redstone Arsenal, AL · Colorado Springs, CO
- $91,870 to $144,102 USD / year
As an Interdisciplinary General Engineer/ Operations Research Analyst at the NH-0801/1515-3 some of your typical work assignments may include:
Added 3 hours ago
DL
Operations Research Analyst
Defense Logistics Agency
Whitehall, OH · Richmond, VA
- $111,065 to $144,540 USD / year
NOTE: Courses acceptable for qualifying for operations research positions may have been taken in departments other than Operations Research, e.g., Engineering (usually Industrial…
Added 4 hours ago
NS
MANAGEMENT ANALYST (QUALITY ASSURANCE)
Naval Sea Systems Command
Pascagoula, MS
- $89,508 to $116,362 USD / year
You will serve as a Management Analyst (Quality Assurance) in the Quality Assurance Department of SUPSHIP GULF COAST.

Atos

TECHNICAL ENGINEER

Irving, SD, United States

Full-time

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Job details

Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand. A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.

About Atos Group

Atos Group is a global leader in digital transformation with c. 54,000 employees and annual revenue of c. €7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris. Role /Job Title : Service Desk Process Analysts

Location:Chicago, IL Onsite,

Job type : Full time

Role Description / Job Summary Service Desk Process Analyst to provide 24/7 supervisory coverage for our IT Service Desk and Desktop Support teams. These individuals will be accountable for team performance metrics, coaching team members, serving as the primary escalation point during their shift, and lead communications during major incidents. Department & Role Relationships

Hospital Information Systems Department Minimum Qualifications
Education: Bachelor’s degree in Health Informatics, IT, Computer Science, or a related field. Preferred Qualifications
Experience: Typically 5+ years in healthcare technology, with 3+ years in a supervisory or leadership role. Knowledge, Skills, Abilities
Exceptional verbal and written communication skills, including the ability to: o Translate complex technical concepts into clear, concise, and audience appropriate messaging. o Deliver accurate, confident mass communications messages under pressure during major incidents or service disruptions.
Strong people leadership and coaching capability. o Ability to develop and sustain a cohesive, high performing team. o Skill in coaching, mentoring, and developing employees through observation, feedback, and hands on support. o Ability to foster accountability through trust, guidance, and clear expectations.
Operational and strategic service desk expertise. o Understanding of Service Desk strategy, service management best practices, and relevant industry standards. o Ability to balance short term operational demands with long term direction and continuous improvement. o Knowledge of call center and ITSM ticketing systems, including performance monitoring and workflow optimization.
Critical thinking and problem-solving skills. o Ability to analyze systems, workflows, and data to identify inefficiencies and recommend improvements. o Comfort in dynamic environments where priorities and information may change quickly.
Strong organizational and time management skills. o Ability to manage multiple priorities while maintaining service quality and team morale. o Skill in setting the tone for the team through modeling professionalism, accountability, and calm leadership.
Team-first mindset. o Commitment to collective success over individual metrics. o Willingness to collaborate across shifts and functions to improve overall service outcomes. Responsibilities & Typical Duties
Supervise and support service desk operations to ensure consistent, high-quality customer service. o Provide direct support to customers by troubleshooting issues and answering questions about products and services. o Manage call queues and ticket workflows, prioritizing work based on customer impact, urgency, and staff availability. o Monitor all open tickets, identify overdue issues, and ensure timely and effective resolution. o Guarantee high levels of customer satisfaction at every point of customer contact.
Plan, schedule, and coordinate staff coverage to meet service level agreements. o Plan and schedule IT support staff to ensure optimal coverage across all help desk contact points. o Monitor assignments and performance to ensure workloads are balanced and service commitments are met. o Manage and optimize the Automatic Call Distribution (ACD) system, including user level changes, data analysis, and process improvement recommendations.
Serve as the primary voice of IT during major incidents, delivering timely, accurate, and organization-wide communications. o Translate technical details into clear, jargon free written and verbal updates for business stakeholders, executives, and the broader organization. o Communicate confidently with technical subject matter experts and executive leadership, even when information is incomplete. o Remain calm, precise, and composed in high pressure, time sensitive situations

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

Choose your future. Choose Atos.

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