Jobs in the United States

25+ jobs

Save this search

Added 2 mins ago
Senior Software Quality Engineer
St. Jude Medical, Cardiology Division, I
CA
…compliant software solutions that support patient care and business…
Added 5 mins ago
Senior Staff Quality Engineer
Stryker
San Jose, CA
Stryker is hiring a Senior Staff Quality Engineer for our Endoscopy division in San Jose, CA to provide quality engineering leadership and technical guidance in quality assurance, control,…
Added 5 mins ago
Senior Quality Engineer
Stryker
Irvine, CA
Stryker is hiring a Senior Quality Engineer for our Peripheral Vascular division in Irvine, CA to provide Quality Engineering support for quality assurance, quality control, and continuous…
Added 5 mins ago
Senior Process Engineer, Advanced Operations
Stryker
Portage, MI · Kalamazoo, MI
…and more satisfying lives. We are currently seeking a Senior Engineer, Process Development to join our OrthoTech Division. This is an onsite position in Portage,…
Added 7 mins ago
Solutions Engineering Architect - 19495
Synopsys
Sunnyvale, CA
10 or more years of hands-on experience as a design engineer, system architect, or applications engineer working on complex SoCs or ASIC projects
Added 8 mins ago
Sr. Sustaining Mechanical Engineer
Philips
Murrysville, Pennsylvania, United States, PA
Sr. Sustaining Mechanical Engineer (Murrysville, PA)
Added 10 mins ago
Senior Flight Test Engineer - Mission Autonomy (UAS - Fury)
Anduril Industries
Costa Mesa, CA
…advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military…
Added 10 mins ago
Flight Test Engineer - Mission Autonomy (UAS - Fury)
Anduril Industries
Costa Mesa, CA
…advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military…
Added 10 mins ago
Flight Test Engineer - Mission Autonomy
Anduril Industries
Costa Mesa, CA
…advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military…
Added 13 mins ago
FN
Deputy Public Works Director
Fairbanks North Star, Borough of (AK)
Fairbanks, AK
- $115,584 to $124,622 USD / year
14. This position may act as Architect/Engineer for Borough projects.
Added 26 mins ago
CS
Software Engineer Full Stack / Backend I (Full Time) - United States
Cisco Systems, Inc.
Remote, United States
- Full-time
As a Full Stack Software Engineer, you will develop, build, and ship end-to-end features and bug fixes across our high-scale Java backend microservices and modern React frontend…
Added 26 mins ago
Software Engineer – Release Management
Cisco Systems, Inc.
RTP, NC
We are seeking a motivated Engineer to join our Release team in Research Triangle Park (RTP), North Carolina, helping us improve software project infrastructure and product quality for…
Added 28 mins ago
Pre-Sales Solutions Engineer-Hyperscaler
Cisco Systems, Inc.
San Jose, CA · Pleasanton, CA · Concord, NH · San Bruno, CA · Milpitas, CA · Mountain View, CA · Los Altos, CA · Redwood City, CA · San Francisco, CA · Santa Clara, CA · Fremont, CA · San Mateo, CA · Sunnyvale, CA · Palo Alto, CA
…You will collaborate closely with customer stakeholders and business unit leaders and architects to address the unique, challenging demands of a global-scale customer environment. Our team…
Added 29 mins ago
Manufacturing Quality Engineer
BAE Systems
Hudson, NH
BAE Systems is seeking a Manufacturing Quality Engineer to join our team and support quality practices and surveillance directly on the production floor. The role may supervise the factory…
Added 29 mins ago
^Terraform Support Engineer 6586788
Accenture Flex LLC Company
Nashville, TN
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering…
Added 30 mins ago
Facility Operations Center Manager, Facility Operations Center
Amazon Data Services, Inc.
Herndon, VA
…alignment of their team with the larger objectives of other business and peer organizations. The manager of this team will play a key role with growing the team to a standard of operational…
Added 32 mins ago
Project Manager- Professional Services
Leena AI
Remote, United States
The Professional Services team, also known as the Implementation and Managed Services group, is an integral part of our business, responsible for deploying our solutions across a diverse…
Added 32 mins ago
Systems Engineer - Active TS/SCI with CI Poly
ENS Solutions, LLC
Washington, DC
Performs design and performance improvement of organization and Information Technology operations and business objectives.
Added 33 mins ago
Salesforce Solution Architect
Global Career Website
Remote, United States
…solutions for global brands. Operating with a "Forward Deployed Engineer" (FDE) design focus, you will act as a critical technical authority during the entire project lifecycle, from…
Added 37 mins ago
Principal Automation Engineer
Stellix
Foxborough, MA
…accelerate technology adoption, contextualize data, and strengthen process and product…
Added 37 mins ago
Automation Engineer
Stellix
Clifton Park, NY
As Stellix continues to grow, we have an opportunity for an Automation Engineer to explore systems applications across many process industries. Do you enjoy taking on new and interesting…
Added 37 mins ago
IT/OT Engineer
Stellix
Foxborough, MA
We are currently looking for a IT/OT Engineer III position within our IT/OT managed services team to provide post-project services (such as DCS Platform, OT infrastructure, virtualization,…
Added 37 mins ago
Senior Automation Engineer (Back-End SCADA)
Stellix
Foxborough, MA
…with a passion for working across multiple technologies and business relationships, we invite you to explore opportunities at Stellix Global…
Added 39 mins ago
Founding Tech Lead
Incompass
NY · New York, NY
Incompass Labs is looking for a Founding Tech Lead (Lead Software Engineer / Technical Lead / Senior Software Engineer) based in the NYC area to join our growing tech team and help scale a…
Added 41 mins ago
Student Intern, Power Delivery, Summer 2026
Entergy
Jefferson, LA
General business and accounting knowledge. Self-starter with strong analytical and communication skills; Must be proficient in MS office tools - Word, Excel and PowerPoint; Excellent…

Atos

TECHNICAL ENGINEER

Irving, SD, United States

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand. A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.

About Atos Group

Atos Group is a global leader in digital transformation with c. 54,000 employees and annual revenue of c. €7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris. Role /Job Title : Service Desk Process Analysts

Location:Chicago, IL Onsite,

Job type : Full time

Role Description / Job Summary Service Desk Process Analyst to provide 24/7 supervisory coverage for our IT Service Desk and Desktop Support teams. These individuals will be accountable for team performance metrics, coaching team members, serving as the primary escalation point during their shift, and lead communications during major incidents. Department & Role Relationships

Hospital Information Systems Department Minimum Qualifications
Education: Bachelor’s degree in Health Informatics, IT, Computer Science, or a related field. Preferred Qualifications
Experience: Typically 5+ years in healthcare technology, with 3+ years in a supervisory or leadership role. Knowledge, Skills, Abilities
Exceptional verbal and written communication skills, including the ability to: o Translate complex technical concepts into clear, concise, and audience appropriate messaging. o Deliver accurate, confident mass communications messages under pressure during major incidents or service disruptions.
Strong people leadership and coaching capability. o Ability to develop and sustain a cohesive, high performing team. o Skill in coaching, mentoring, and developing employees through observation, feedback, and hands on support. o Ability to foster accountability through trust, guidance, and clear expectations.
Operational and strategic service desk expertise. o Understanding of Service Desk strategy, service management best practices, and relevant industry standards. o Ability to balance short term operational demands with long term direction and continuous improvement. o Knowledge of call center and ITSM ticketing systems, including performance monitoring and workflow optimization.
Critical thinking and problem-solving skills. o Ability to analyze systems, workflows, and data to identify inefficiencies and recommend improvements. o Comfort in dynamic environments where priorities and information may change quickly.
Strong organizational and time management skills. o Ability to manage multiple priorities while maintaining service quality and team morale. o Skill in setting the tone for the team through modeling professionalism, accountability, and calm leadership.
Team-first mindset. o Commitment to collective success over individual metrics. o Willingness to collaborate across shifts and functions to improve overall service outcomes. Responsibilities & Typical Duties
Supervise and support service desk operations to ensure consistent, high-quality customer service. o Provide direct support to customers by troubleshooting issues and answering questions about products and services. o Manage call queues and ticket workflows, prioritizing work based on customer impact, urgency, and staff availability. o Monitor all open tickets, identify overdue issues, and ensure timely and effective resolution. o Guarantee high levels of customer satisfaction at every point of customer contact.
Plan, schedule, and coordinate staff coverage to meet service level agreements. o Plan and schedule IT support staff to ensure optimal coverage across all help desk contact points. o Monitor assignments and performance to ensure workloads are balanced and service commitments are met. o Manage and optimize the Automatic Call Distribution (ACD) system, including user level changes, data analysis, and process improvement recommendations.
Serve as the primary voice of IT during major incidents, delivering timely, accurate, and organization-wide communications. o Translate technical details into clear, jargon free written and verbal updates for business stakeholders, executives, and the broader organization. o Communicate confidently with technical subject matter experts and executive leadership, even when information is incomplete. o Remain calm, precise, and composed in high pressure, time sensitive situations

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

Choose your future. Choose Atos.

Apply About employer

Report this job