Jobs in the United States

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Added 3 mins ago
J
Technical Architect Senior
Jobgether
Remote, United States
- $201,950 USD / year
…standards, and ensuring compliance with industry and organizational requirements. This is an opportunity to influence large-scale digital transformation and advance innovative insurance…
Added 3 mins ago
Senior Technical Consultant - CTEM / Vulnerability Management Engineer
Jobgether
Remote, United States
…Senior Technical Consultant - CTEM / Vulnerability Management Engineer based in the United…
Added 3 mins ago
Principal Cybersecurity Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Principal Cybersecurity Engineer based in the United States.
Added 5 mins ago
Senior Analyst, Compliance Technology
Coinbase
Pierre, SD
We're hiring an Analytics Engineer to join the Compliance Technology team within the Platform organization. This team builds and operates data and detection capabilities that enable…
Added 5 mins ago
Planner II
Lumen
Pierre, SD
Planning Engineer II is a remote-based full-time position, individual contributor who is part of the Local/ILEC Edge Planning team in Lumen’s North American Operations group.
Added 5 mins ago
AT
Network Infrastructure Engineer II
Akamai Technologies, Inc.
Pierre, SD
- $83,200 to $149,800 USD / year
As a Network Infrastructure Engineer II, you will oversee operations in our global data centers. You will monitor and maintain our data centers, networks, and servers worldwide. You will…
Added 5 mins ago
AI Automation Architect - Manufacturing and MES processes- Remote
Cognizant
Pierre, SD
…fundamentally connect people with processes. Within Cognizant IOT, we engineer industry-aligned, IoT-enabled products that merge industry needs with human drivers. Our intelligent products…
Added 5 mins ago
Senior Design Manager (Data Center)
Jacobs
Rapid City, SD
…white space design, translating rapidly evolving AI compute requirements into scalable, resilient, constructible, maintainable, and future-ready facility…
Added 5 mins ago
EG
Workday Adaptive Planning Engineer
Eliassen Group
Pierre, SD
- $65 to $75 USD / hour
Our client is seeking a Workday Adaptive Planning Engineer to design, build, and maintain financial planning and forecasting solutions. The role partners with FP&A, Accounting, and Finance…
Added 5 mins ago
EG
Quality Assurance Engineer - PHP
Eliassen Group
Pierre, SD
- $40 to $50 USD / hour
Our client seeks a results-driven Senior Quality Assurance Engineer to support Policyholder Portal applications. The role requires manual, automation, mobile, API, and database testing…
Added 35 mins ago
J
Software Engineer Lead
Jobgether
Remote, United States
- $105,000 to $135,000 USD / year
As a Software Engineer Lead, you will oversee the design, development, and lifecycle management of enterprise software solutions supporting digital banking, financial applications, and…
Added 35 mins ago
J
Senior Machine Learning Engineer, Inference
Jobgether
Remote, United States
- $250,000 to $300,000 USD / year
…steps. Our partner is looking for a Senior Machine Learning Engineer, Inference based in the United…
Added 39 mins ago
Principal Electrical Engineer
Oracle
Santa Clara, CA · Burlington, MA
The power requirements of our next generation Oracle servers are very demanding with increasing focus on highly efficient solutions for our AI cloud and vertically integrated rack level…
Added 39 mins ago
O
Senior Network Developer
Oracle
Seattle, WA · Nashville, TN · Redwood City, CA · Santa Clara, CA · Reston, VA
- $91,400 to $187,000 USD / year
As a Sr Network Development Engineer, you will be responsible for helping design, build, test, deploy and operate highly scalable solutions to support Oracle’s next-generation Cloud…
Added 51 mins ago
DO
Engineer, Water Resources
Department of Water Resources
CA
- $6,488 to $12,152 USD / month
Under the supervision of a Senior Engineer, Water Resources in the Central Valley Modeling Section of the Modeling Support Office, is responsible for developing and maintaining present and…
Added 53 mins ago
Program Manager II, Software Quality Assurance and Testing, Platforms and Devices
Google
Mountain View, CA
Partner with software engineer and program manager leads to establish objective entry/exit criteria, test matrix coverage requirements, and launch sign-off standards. Serve as a channel…
Added 53 mins ago
Hardware/Software Co-Design Engineer, Inference
Google
Sunnyvale, CA
Conduct system-level performance analysis across highly distributed ML systems, innovating new methodologies to balance compute, memory bandwidth, and inter-chip network requirements.
Added 58 mins ago
EG
Quality Assurance Engineer - PHP
Eliassen Group
Cheyenne, WY
- $40 to $50 USD / hour
Our client seeks a results-driven Senior Quality Assurance Engineer to support Policyholder Portal applications. The role requires manual, automation, mobile, API, and database testing…
Added 58 mins ago
EG
Workday Adaptive Planning Engineer
Eliassen Group
Cheyenne, WY
- $65 to $75 USD / hour
Our client is seeking a Workday Adaptive Planning Engineer to design, build, and maintain financial planning and forecasting solutions. The role partners with FP&A, Accounting, and Finance…
Added 1 hour ago
Staff Thin Film Process Development Engineer
Micron Technology, Inc.
Boise, ID
As a Staff Thin Film Process Development Engineer, you will develop and own advanced thin-film deposition processes supporting next-generation semiconductor technologies. You will translate…
Added 1 hour ago
SentinelOne Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a SentinelOne Engineer based in the United States.
Added 1 hour ago
Senior Software Engineer - Cloud SaaS - IE&A
Jobgether
Remote, United States
…and next steps. Our partner is looking for a Senior Software Engineer – Cloud SaaS – IE&A based in the United…
Added 1 hour ago
Senior Knowledge Engineer
Jobgether
Remote, United States
The Senior Knowledge Engineer will play a key role in transforming complex clinical and healthcare specifications into structured, accessible, and actionable data queries. In this position,…
Added 1 hour ago
J
Senior Data Engineer
Jobgether
Remote, United States
- $130,000 to $200,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Data Engineer based in the United States.
Added 1 hour ago
Cloud Security Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Cloud Security Engineer based in the United States.

Atos

TECHNICAL ENGINEER

Irving, SD, United States

Full-time

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Job details

Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand. A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.

About Atos Group

Atos Group is a global leader in digital transformation with c. 54,000 employees and annual revenue of c. €7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris. Role /Job Title : Service Desk Process Analysts

Location:Chicago, IL Onsite,

Job type : Full time

Role Description / Job Summary Service Desk Process Analyst to provide 24/7 supervisory coverage for our IT Service Desk and Desktop Support teams. These individuals will be accountable for team performance metrics, coaching team members, serving as the primary escalation point during their shift, and lead communications during major incidents. Department & Role Relationships

Hospital Information Systems Department Minimum Qualifications
Education: Bachelor’s degree in Health Informatics, IT, Computer Science, or a related field. Preferred Qualifications
Experience: Typically 5+ years in healthcare technology, with 3+ years in a supervisory or leadership role. Knowledge, Skills, Abilities
Exceptional verbal and written communication skills, including the ability to: o Translate complex technical concepts into clear, concise, and audience appropriate messaging. o Deliver accurate, confident mass communications messages under pressure during major incidents or service disruptions.
Strong people leadership and coaching capability. o Ability to develop and sustain a cohesive, high performing team. o Skill in coaching, mentoring, and developing employees through observation, feedback, and hands on support. o Ability to foster accountability through trust, guidance, and clear expectations.
Operational and strategic service desk expertise. o Understanding of Service Desk strategy, service management best practices, and relevant industry standards. o Ability to balance short term operational demands with long term direction and continuous improvement. o Knowledge of call center and ITSM ticketing systems, including performance monitoring and workflow optimization.
Critical thinking and problem-solving skills. o Ability to analyze systems, workflows, and data to identify inefficiencies and recommend improvements. o Comfort in dynamic environments where priorities and information may change quickly.
Strong organizational and time management skills. o Ability to manage multiple priorities while maintaining service quality and team morale. o Skill in setting the tone for the team through modeling professionalism, accountability, and calm leadership.
Team-first mindset. o Commitment to collective success over individual metrics. o Willingness to collaborate across shifts and functions to improve overall service outcomes. Responsibilities & Typical Duties
Supervise and support service desk operations to ensure consistent, high-quality customer service. o Provide direct support to customers by troubleshooting issues and answering questions about products and services. o Manage call queues and ticket workflows, prioritizing work based on customer impact, urgency, and staff availability. o Monitor all open tickets, identify overdue issues, and ensure timely and effective resolution. o Guarantee high levels of customer satisfaction at every point of customer contact.
Plan, schedule, and coordinate staff coverage to meet service level agreements. o Plan and schedule IT support staff to ensure optimal coverage across all help desk contact points. o Monitor assignments and performance to ensure workloads are balanced and service commitments are met. o Manage and optimize the Automatic Call Distribution (ACD) system, including user level changes, data analysis, and process improvement recommendations.
Serve as the primary voice of IT during major incidents, delivering timely, accurate, and organization-wide communications. o Translate technical details into clear, jargon free written and verbal updates for business stakeholders, executives, and the broader organization. o Communicate confidently with technical subject matter experts and executive leadership, even when information is incomplete. o Remain calm, precise, and composed in high pressure, time sensitive situations

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

Choose your future. Choose Atos.

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