Jobs in the United States

25+ jobs

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Added 3 mins ago
Software Engineer & Image Analyst
Amentum
Huntsville, AL
We are seeking an experienced and motivated Senior Image Analyst and Software Engineer to provide software engineering, database management, computer systems support, and engineering…
Added 3 mins ago
Business Intelligence Analyst
JDI
Macon, GA
…solutions to support data-informed decision making across ICP’s operations. Reporting directly to the Continuous Improvement Leader, the Business Intelligence Analyst will work with the…
Added 5 mins ago
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Network Infrastructure Engineer II
Akamai
Remote, United States
- $83,200 to $149,800 USD / year
As a Network Infrastructure Engineer II, you will oversee operations in our global data centers. You will monitor and maintain our data centers, networks, and servers worldwide. You will…
Added 6 mins ago
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Senior Software Engineer (LMTS), Backend – Enterprise Productivity
Salesforce, Inc.
CA · WA · NY
- $172,500 to $285,800 USD / year
Help support and operations triage and resolve production issues.
Added 7 mins ago
Infrastructure / SRE Engineer - USA
Inviso
Remote, United States
Inviso is partnering with one of our clients to find an experienced Backend / Platform Engineer to join their team working remotely. Inviso is managing the recruitment and placement process…
Added 7 mins ago
Infrastructure / SRE Engineer - USA
Inviso
Remote, United States
Inviso is partnering with one of our clients to find an experienced Backend / Platform Engineer to join their team working remotely. Inviso is managing the recruitment and placement process…
Added 12 mins ago
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Senior CloudOps Engineer
Worldpac
Oakbrook, IL
- $150,000 to $170,000 USD / year
Position Overview Worldpac is seeking a highly experienced Senior CloudOps Engineer to design, build, operate, and continuously improve the cloud platforms that power our high-volume…
Added 12 mins ago
CO
Program Manager (Capital Improvement Program) - Environmental Services Department
City of San Jose
San Jose, CA
- $134,490.72 to $174,851.04 USD / year
…by an updated Plant Master Plan, aimed at safeguarding RWF operations for the next quarter-century, the next phase of rebuilding, estimated at up to $1.6 billion over the next ten years, is…
Added 13 mins ago
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Mechanical Engineer
Actalent
Syracuse, NY
- $40.86 to $57.69 USD / hour
Job Title: Mechanical EngineerJob DescriptionThis Mechanical Engineer role focuses on designing and engineering HVAC and related mechanical systems for a variety of building and industrial…
Added 13 mins ago
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Manufacturing Engineer
Actalent
Edgewater, FL
- $35 to $45 USD / hour
Work EnvironmentThis role is based in a manufacturing environment where the Manufacturing Engineer spends significant time on the production floor, working closely with operations and…
Added 14 mins ago
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Utility Scale Structural/civil Engineer
Actalent
Kansas City, MO
- $110,000 to $150,000 USD / year
Structural/Civil Engineer (Solar & Battery Energy Storage Systems) | Remote
Added 15 mins ago
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Automation Engineer (Amazon RME)
Aerotek
Niagara Falls, NY
- $42 to $45 USD / hour
Job Title: Automation Engineer (Amazon RME)Job DescriptionThis role focuses on designing, developing, and implementing automation control systems for industrial processes and warehouse…
Added 16 mins ago
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Software Engineer
Mecka
New York, NY · San Francisco, CA
- $165,000 to $200,000 CAD / year
- Own services and APIs. Backend services with correct permissions, retries, data integrity, observability, and background workflows for data-heavy operations.
Added 18 mins ago
Sr. Systems Engineer II
Proconex
Royersford, PA
The Senior Systems Engineer II is a senior technical leadership role responsible for leading small to mid-sized automation projects, serving as a primary technical representative for…
Added 18 mins ago
Software Dev Engineer I, Security Platform
Twitch Interactive, Inc.
Seattle, WA · Irvine, CA · San Francisco, CA
This role is ideal for an engineer who learns quickly, values operational excellence, and wants to see their work directly improve Twitch's security posture.
Added 23 mins ago
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Forward Deployed Engineer
Caylent
United States
- $136,000 to $216,000 USD / year
…Engagements are production-grade: agents, data products, AI-augmented operations, workforce…
Added 24 mins ago
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Infrastructure Engineer
Kastle
San Francisco, CA
- $180,000 to $275,000 USD / year
…with some of America's largest banks, helping them scale their operations using autonomous AI Agents that process payments, originate loans, and help customers get a world class experience…
Added 25 mins ago
Intelligent Automation Engineer
BrightSpring Health Services
LOUISVILLE, KY
We’re seeking an Intelligent Automation Engineer with strong hands-on expertise in UiPath, Microsoft Power Platform, Power BI, Copilot Studio, and Agentic AI. This role will design scalable…
Added 25 mins ago
AD
Software Engineer II (Hybrid - 2x/week)
Avery Dennison
Little Rock, AR
- $75,000 to $111,000 USD / year
As a Software Engineer II on the storeLink engineering team, you will design, develop, and support key features for our cloud-native retail management platform. storeLink empowers grocery…
Added 25 mins ago
Cybersecurity Reliability Engineer 3 - Vulnerability Management
CHN Choice Hotels International Services
United States
…exciting new opportunity as our Level 3 Cybersecurity Reliability Engineer – IT (Vulnerability Management) in the Information Security / Security Operations. The Information Security /…
Added 26 mins ago
Senior Power System Engineer - Renewable Forecasting and Analysis
ERCOT
Taylor, TX
Provides engineering analysis and technical support to ensure continuing reliable operations of the electric power grid in compliance with NERC Standards, ERCOT Protocols and Market Guides.…
Added 26 mins ago
Power System Engineer Sr - Resource Forecasting and Analysis
ERCOT
Taylor, TX
Provides engineering analysis and technical support to ensure continuing reliable operations of the electric power grid in compliance with NERC Standards, ERCOT Protocols and Market Guides.…
Added 26 mins ago
Power System Engineer - Renewable Forecasting and Analysis
ERCOT
Taylor, TX
Provides engineering analysis and technical support to ensure continuing reliable operations of the electric power grid in compliance with NERC Standards, ERCOT Protocols and Market Guides.…
Added 26 mins ago
Cloud Systems Administrator
Peraton
Annapolis Junction, MD
…infrastructure. As a Cloud Systems Administrator, you will be part of the Operations Team responsible for maintaining day-to-day platform stability, supporting customer operations, and…
Added 27 mins ago
Evergreen Talent Pool - Cloud and Network Infrastructure
Reailize
Bellevue, WA · Brookhaven, GA · Bothell, WA · Alpharetta, GA · Plano, TX · Middletown, NJ
A Network Automation Engineer with hands-on experience developing automation solutions, streamlining network operations, and managing complex network environments. Telecom and 4G/5G…

Atos

TECHNICAL ENGINEER

Irving, SD, United States

Full-time

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Job details

Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand. A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.

About Atos Group

Atos Group is a global leader in digital transformation with c. 54,000 employees and annual revenue of c. €7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris. Role /Job Title : Service Desk Process Analysts

Location:Chicago, IL Onsite,

Job type : Full time

Role Description / Job Summary Service Desk Process Analyst to provide 24/7 supervisory coverage for our IT Service Desk and Desktop Support teams. These individuals will be accountable for team performance metrics, coaching team members, serving as the primary escalation point during their shift, and lead communications during major incidents. Department & Role Relationships

Hospital Information Systems Department Minimum Qualifications
Education: Bachelor’s degree in Health Informatics, IT, Computer Science, or a related field. Preferred Qualifications
Experience: Typically 5+ years in healthcare technology, with 3+ years in a supervisory or leadership role. Knowledge, Skills, Abilities
Exceptional verbal and written communication skills, including the ability to: o Translate complex technical concepts into clear, concise, and audience appropriate messaging. o Deliver accurate, confident mass communications messages under pressure during major incidents or service disruptions.
Strong people leadership and coaching capability. o Ability to develop and sustain a cohesive, high performing team. o Skill in coaching, mentoring, and developing employees through observation, feedback, and hands on support. o Ability to foster accountability through trust, guidance, and clear expectations.
Operational and strategic service desk expertise. o Understanding of Service Desk strategy, service management best practices, and relevant industry standards. o Ability to balance short term operational demands with long term direction and continuous improvement. o Knowledge of call center and ITSM ticketing systems, including performance monitoring and workflow optimization.
Critical thinking and problem-solving skills. o Ability to analyze systems, workflows, and data to identify inefficiencies and recommend improvements. o Comfort in dynamic environments where priorities and information may change quickly.
Strong organizational and time management skills. o Ability to manage multiple priorities while maintaining service quality and team morale. o Skill in setting the tone for the team through modeling professionalism, accountability, and calm leadership.
Team-first mindset. o Commitment to collective success over individual metrics. o Willingness to collaborate across shifts and functions to improve overall service outcomes. Responsibilities & Typical Duties
Supervise and support service desk operations to ensure consistent, high-quality customer service. o Provide direct support to customers by troubleshooting issues and answering questions about products and services. o Manage call queues and ticket workflows, prioritizing work based on customer impact, urgency, and staff availability. o Monitor all open tickets, identify overdue issues, and ensure timely and effective resolution. o Guarantee high levels of customer satisfaction at every point of customer contact.
Plan, schedule, and coordinate staff coverage to meet service level agreements. o Plan and schedule IT support staff to ensure optimal coverage across all help desk contact points. o Monitor assignments and performance to ensure workloads are balanced and service commitments are met. o Manage and optimize the Automatic Call Distribution (ACD) system, including user level changes, data analysis, and process improvement recommendations.
Serve as the primary voice of IT during major incidents, delivering timely, accurate, and organization-wide communications. o Translate technical details into clear, jargon free written and verbal updates for business stakeholders, executives, and the broader organization. o Communicate confidently with technical subject matter experts and executive leadership, even when information is incomplete. o Remain calm, precise, and composed in high pressure, time sensitive situations

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

Choose your future. Choose Atos.

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