Jobs in the United States

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Added 1 min ago
General Maintenance Engineer ("Mantenimiento General")
Renaissance Saint Elm Dallas Downtown
Dallas, TX
Talking and hearing occur continuously in the process of communicating with guests, supervisors, and subordinates.
Added 1 min ago
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Pipeline Project Engineer
AECOM
Remote, United States
- $130,000 to $170,000 USD / year
Manage midstream conceptual studies and detailed design projects across gathering, transportation, storage, and processing assets in coordination with our dedicated technical teams.
Added 2 mins ago
Business Systems AI Engineer
Mercury Systems
Andover, MA
Design, develop, and operationalize AI-driven features, including predictive analytics, intelligent workflow automation, and NLP-based process enhancements.
Added 2 mins ago
Project Manager, Hotel Refurbishment
Carnival Corporation
Seattle, WA
Problem solving: The Project Manager will handle complex projects that require advanced design, planning, and execution skills. This includes managing project budgets, anticipating…
Added 2 mins ago
Senior Software Engineer
Two Six Technologies
Remote, United States
As a Senior Software Engineer, you will be a member of the engineering team building an in-house agentic orchestration framework and supporting tools to enable customers to identify desired…
Added 3 mins ago
Full Stack Software Engineer (AI-Enabled Healthcare Analytics) - Hybrid
The Cigna Group
Bloomfield, CT
We're looking for an experienced Full Stack Software Engineer who thrives at the intersection of application development, data engineering, and AI-enabled innovation. In this role, you'll…
Added 3 mins ago
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Senior Solutions Engineer
TEKsystems
Kansas City, KS
- $63 to $67 USD / hour
…and testing efforts.Participating in enterprise integration design and execution.Defining data flows, interfaces, and migration strategies.Supporting cloud-based SaaS…
Added 4 mins ago
Systems Engineer II
Dollar Tree
Chesapeake, VA
We are seeking a highly skilled Senior Infrastructure Engineer to join our Systems Engineering team. This role is ideal for a well-rounded professional with deep expertise in one or more…
Added 4 mins ago
Software Development Engineer II, AWS Catalog
Amazon.com Services LLC
Bellevue, WA
- Translating functional and technical requirements into detailed architecture and design
Added 4 mins ago
Sr. Software Dev Engineer, AWS EKS
Amazon.com Services LLC
Seattle, WA
Amazon Web Services is looking for a Sr. Software Development Engineer to join our growing Amazon Elastic Container Services for Kubernetes (EKS) team. Amazon EKS is our managed Kubernetes…
Added 4 mins ago
Software Development Engineer, Frustration Free Setup
Amazon.com Services LLC
Seattle, WA
Software development engineer positions require both depth and breadth of knowledge in design and development, experience with agile methodologies, proficiency in a high-level language,…
Added 4 mins ago
Quality Assurance Engineer II, Amazon Leo
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
Amazon Leo is seeking a Quality Assurance Engineer to build and own the quality foundation for the software stack that powers in-flight connectivity for commercial airlines. The quality…
Added 4 mins ago
Software Development Engineer II, EFA Network - Annapurna Labs
Annapurna Labs (U.S.) Inc.
Seattle, WA
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Added 4 mins ago
Software Development Engineer II, Selection Monitoring
Amazon.com Services LLC
Seattle, WA
…the brands they love in our store. As a Software Development Engineer on the Universal Brand Catalog (UBC) team, you'll design and own large-scale data systems, AI/ML-powered services, and…
Added 4 mins ago
Principal Forward Deployed Engineer, AWS Forward Deployed Engineering
Amazon Web Services, Inc.
Arlington, VA · Seattle, WA · Herndon, VA
A Principal Forward Deployed Engineer (Principal FDE) embeds across multiple strategic enterprise customers to define the technical strategy and engineering standards for AI-powered…
Added 4 mins ago
SDE II, AVMS, AVMS
Amazon.com Services LLC
Austin, TX
As a member of the team, your duties will range from system/software design, AWS configuration, software feature/library development, strategic technical planning, and partnering with…
Added 4 mins ago
Senior Principal Engineer , AWS Billing
Amazon.com Services LLC
Seattle, WA · New York, NY
Ensure the quality of architecture and design across billing systems by decomposing complex problems into straightforward, scalable solutions, with a focus on performance optimization and…
Added 4 mins ago
Design Verification Engineer, Leo Payload FPGA
Amazon Kuiper Manufacturing Enterprises LLC
Sunnyvale, CA
…new system with few legacy constraints. The FPGA verification engineer will work with design and systems teams to define/develop/implement/test/release UVM test environments in order to…
Added 4 mins ago
Software Development Engineer, Audible AI Voice Production
Audible, Inc.
Culver City, CA
As a Software Development Engineer, it’s up to you to research, define, design and refine the tech that keeps us one step ahead of listeners. Anticipate. Innovate. Bring challenging ideas…
Added 4 mins ago
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Structural Project Engineer
Thornton Tomasetti
Chicago, IL
- $103,000 to $134,000 USD / year
As a Structural Project Engineer in our Restoration & Renewal Practice, you will take a leading technical and coordination role in renewal projects, driving design solutions, organizing…
Added 4 mins ago
Systems Engineer / Test Engineer (Junior–Mid)
BluestoneLogic
Remote, United States
We are looking for an early-career systems engineer who likes figuring out what a system actually needs to do and then proving that it does. You’ll sit down with the operators who use DoD…
Added 5 mins ago
TU
Summer 2027 Assoc AI Engineer Internship
T-Mobile USA, Inc.
Overland Park, KS
- $27 to $50 USD / hour
…personalized, intelligent customer experiences across T-Mobile. We design, develop, and optimize AI-driven solutions that determine the most relevant actions and recommendations based on…
Added 5 mins ago
Lead DevSecOps Platform Engineer / Scrum Master
LEIDOS, INC.
Gaithersburg, MD · Eagan, MN · Ashburn, VA
…team, split roughly 50% Scrum Master and 50% DevSecOps Platform Engineer. As Scrum Master, you will guide Agile/SAFe processes, facilitate team ceremonies, remove impediments, and partner…
Added 5 mins ago
Design Release Engineer, Exterior & Interior Accessories
ALTEN Technology USA
Long Beach, CA · Irvine, CA
As our Design Release Engineer, Exterior & Interior Accessories will be responsible for the end‑to‑end development of vehicle components and systems, from concept through production…
Added 5 mins ago
2D Layout Engineer
ALTEN Technology USA
Pittsburgh, PA · Westminster, CO
As a 2D Layout Engineer you will be responsible for;

Atlassian

Technical Support Engineer | DX

Remote, United States

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Job details

Apply by: Oct 29, 2027
Posting language: English
Posted: Oct 29, 2026

Original job description

Overview

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.DX, now part of Atlassian, helps companies build world-class engineering organizations by providing leaders with deep insights into developer experience and productivity. Based in downtown Salt Lake City, we are trusted by industry leaders like Etsy, Dropbox, Twilio, Pfizer, and Booking Holdings to help their engineering teams thrive at scale.

Responsibilities

As a Support Specialist, you will work closely with customers to understand and troubleshoot technical issues across our platform and integrations. This requires familiarity with APIs, data ingestion pipelines, authentication configurations, and the engineering systems customers connect to DX (e.g., GitHub, Jira, Azure DevOps).

You will also support customers using our survey tools, which help teams gather and act on feedback from developers, engineering managers, and other technical stakeholders. This includes assisting with survey configuration, deployment, and interpreting survey data alongside usage analytics to provide a holistic view of developer experience.

You’ll be a key member of our support team, helping customers resolve issues via web, email, case updates, and direct video or Slack-based support. You’ll also partner with our Engineering and Customer Experience teams to ensure product quality and to share insights on recurring challenges or product gaps.

This is a great opportunity for someone excited to work at the intersection of developer tools, data infrastructure, team feedback, and customer advocacy - and eager to learn and grow within a fast-paced, global organization.

Key Responsibilities

Customer Advocacy: Serve as the first line of support for customers using DX’s Survey and Data Cloud products, helping them troubleshoot issues and get unblocked quickly.
Survey Enablement: Assist with survey setup, delivery, and analysis to ensure customers collect meaningful feedback from their engineering teams.
Technical Troubleshooting: Investigate and resolve unexpected product behaviors, escalating when necessary to Engineering or Product.
Omnichannel Support: Communicate clearly and professionally with customers via Slack Connect, Microsoft Teams, email, and video calls.
Process Improvement: Document support interactions, identify patterns in customer feedback, and contribute to improving internal processes and external resources.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

This role may also be eligible for benefits, bonuses, commissions, and equity.

Pay Ranges

In The United States or Remote, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $97,200 - $116,640

Zone B: $87,480 - $104,976

Zone C: $80,676 - $96,811

Qualifications

Experience: customer-facing technical support or solutions engineering experience.
Tooling: Familiarity with engineering tools like GitHub, Jira, Azure DevOps, GitLab, etc.
Integrations: Understanding of APIs and how systems connect via webhooks or tokens.
Communication: Comfort troubleshooting and explaining technical concepts to both technical and non-technical users.
Security: Familiarity with authentication concepts (OAuth, SAML, token-based auth)

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

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