Front Desk Coordinator

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Description

Are you passionate about real estate and making a positive impact? If so, Atlas Real Estate might be the perfect place for you to join our team and Learn by Doing, Together. We are a Denver-based, full-service powerhouse with a national reach, seeking a Front Desk Coordinator to join our growing team. Since 2013, we've been guided by a powerful mission: Uplift Humanity Through Real Estate. Think Like an Owner at Atlas, and you can own your financial future by learning how to become a real estate investor. We empower you to shape a career that excites you.

Here's why Atlas should be your next career move:

• Nationally recognized: With offices in 10 states, we manage over $2.5 billion in real estate assets and 6,000+ residential units.
• Purpose-driven culture: We believe real estate can make a difference, and it shows in everything we do.

At Atlas, we Champion Human Flourishing: Yours, Theirs, and Ours. Your impact extends beyond the office walls. Make a difference in the community and watch your own life flourish as you and your team help others thrive. Embrace change and help us disrupt the industry norm and positively impact our community. We experiment, we pivot, we zig when others zag, we push boundaries, embrace bold ideas, and rewrite the script together.

About the Role We're hiring a bilingual (English/Spanish) Receptionist to be the first point of contact for everyone who calls or visits our Denver office. You'll greet residents, owners, vendors and guests, route calls and messages to the right team, and keep the front office running smoothly. This role is a great fit for someone who is warm, organized and comfortable juggling several things at once.

Responsibilities and Duties

• Promote and continuously reinforce the Atlas Culture and Values:

o Purpose First > Uplifting Humanity Through Real Estate o Good for You, Good for Me, Good for Everything o In Community o Make it Memorable o Simple, Empowered, Accountable

• Answer and route incoming calls in English and Spanish, take accurate messages, and follow up so nothing falls through the cracks
• Greet walk-in residents, property owners, vendors and guests with a friendly, professional welcome
• Help Spanish-speaking residents and applicants with questions, and translate for staff when needed
• Accept and log rent payments, keys, packages and documents dropped off at the office
• Open, sort and distribute incoming mail to the right team
• Enter and update basic resident information in our property management software (AppFolio)
• Process outgoing mail including certified letters
• Assist with utility and HOA processing as needed
• Keep the lobby and front desk clean and organized, and track office supplies
• Support the office team with filing, scanning, and other admin projects

What You Get:

• Compensation: $22 - $25.48/ hour depending on skills and experience
• 15% Annual Performance-Based Bonus, paid out monthly based on KPIs

Benefits that Support Your Well-being:

• Comprehensive health insurance (medical, dental, and vision)
• Generous time off, including discretionary time off, holidays, birthdays, and volunteer days
• Paid parental leave for both birthing and non-birthing parents
• Supplemental insurance options (life, disability, critical illness, etc.)
• Gym membership stipend to promote physical health.

Financial Wellness:

• Competitive salaries and bonus plans.
• Team member ownership program.
• Incentives and education to become a real estate investor (discounts, reduced fees).

Additional Perks:

• Laptop reimbursement: We are a Bring-Your-Own-Device company, but we offer reimbursement to help you purchase a laptop that you'll own!
• Employee Referral program
• Pet Insurance and Discount plans
• Compost-at-home reimbursement
• Annual holiday party and 5-year anniversary trip
• Office perks like dog-friendly spaces and kombucha on tap!

Join Atlas Real Estate and experience a Total Rewards package that invests in your success and well-being. Recruiting Agency Notice: Atlas Real Estate Group does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to any Atlas Real Estate Group employees.

Requirements

What You'll Bring

Required

• Bilingual in English and Spanish: fluent speaking, reading and writing in both
• High school diploma or equivalent
• 1+ years of experience in a receptionist, front desk, customer service or administrative role
• Clear, professional phone manner and strong written communication
• Comfortable with Microsoft Outlook, Word and Excel, and quick to learn new software
• Organized and dependable, with the ability to stay calm and courteous in a busy office

Nice to have

• Experience in property management, real estate or leasing
• Familiarity with AppFolio or similar property management software

What You Bring:

• Familiarity with Microsoft Office and other basic office technology
• High school diploma or equivalent
• Experience in customer management and relationship development
• Commitment to continual learning and growth
• High-functioning multi-tasker
• Strong communication skills
• Ability to problem solve
• Able to take direction and follow procedures
• Strong organizational skills
• Must pass background check
• Must have weekend availability and flexibility during the week

ADA Requirements

• Walking: Regularly required to inspect properties, meet with residents, and move around the property.
• Standing: Frequently required to conduct property inspections, meet with residents, and perform office tasks.
• Sitting: Regularly required to perform office tasks, such as computer work and paperwork.
• Lifting: Occasionally required to lift up to 15 pounds, such as boxes, files, or maintenance supplies.
• Carrying: Occasionally required to carry light to moderate weight items, such as keys, paperwork, or small tools.
• Bending: Occasionally required to inspect property conditions, such as basements or crawl spaces.
• Climbing: Occasionally required to inspect multi-story properties or access property exteriors.
• Driving: Regularly required to travel between properties.
• Visual Acuity: Required to inspect property conditions, read documents, and use computer equipment.

Salary Description

$22 - $25.48/ hour