Jobs in the United States

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Added 1 min ago
LF
Manager Risk Management-Hybrid
Logix Federal Credit Union
Valencia, CA
- $126,498.04 to $196,071.96 USD / year
The Manager, Risk Management is responsible for overseeing fraud prevention, detection, investigation and loss recovery strategies for the Credit Union and will supervise and direct the…
Added 1 min ago
ERP Functional Analyst - SCM, Warehouse & Procurement
Particle Measuring Systems, Inc.
Niwot, CO
Position Information: This is a full-time, project-based position supporting Program Nexus. Employment is expected to continue for the duration of the program based on business needs.…
Added 1 min ago
ERP Functional Analyst - Finance, Compliance, O2C
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Position Information: This is a full-time, project-based position supporting Program Nexus. Employment is expected to continue for the duration of the program based on business needs.…
Added 1 min ago
Global Category Manager, Compute and Network, Electro-Mechanical Strategic Sourcing Team
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The Electromechanical Strategic Sourcing team is looking for a Global Commodity Manager to own tier 1 system level sourcing for the compute and network infrastructure that runs our robotic…
Added 2 mins ago
Program Manager
Oshkosh Corporation
New Hudson, MI
…engineering and manufacturing groups. Responsibilities of the Program Manager is customer satisfaction and business unit…
Added 2 mins ago
J
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- $42 to $50 USD / hour
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Added 2 mins ago
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Added 3 mins ago
Operations Assistant
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Added 4 mins ago
WN
Paramedic ED - Full-Time Evening Shift
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United States
- Full-time
Paramedic ED - Full-Time Evening Shift
Added 4 mins ago
Sales Operations Supervisor
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Added 6 mins ago
Energy Efficiency Account Manager C&I and Residential
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Added 6 mins ago
Program Manager – Commercial and Industrial Energy Efficiency
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Valid driver’s license required
Added 6 mins ago
Account Manager- Energy Efficiency
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Added 6 mins ago
OM
Phlebotomist
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Littleton, CO
- $21.5 to $23.5 USD / hour
…other clinical support services. Reporting to the Operations Manager and collaborating closely with our diverse team of providers and administrative assistants, you’ll be an integral part…
Added 7 mins ago
Branch Manager York LANCASTER District
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LANCASTER, PA · HANOVER, PA · YORK, PA · LITITZ, PA
Your onboarding starts with participation in the Branch Manager Readiness Program which is intended to offer a structured and supportive transition into leadership at Wells Fargo.…
Added 7 mins ago
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Mebane, NC
- Part-time
As a Part Time Sales Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, the first to introduce our new baby essentials,…
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Added 11 mins ago
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Added 12 mins ago
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Atlantic Vision Partners

Surgical Counselor

Williamsburg, VA, United States

$20 to $26 USD / hour

Apply on recruiting.paylocity.com About employer

Applications open in a new tab.

Job details

Pay: $20 to $26 USD / hour
Posting language: English
Posted: Nov 12, 2026

Original job description

Description Who We Are At AVP•SEES Group, exceptional patient care starts with exceptional people. As one of the largest eye care networks in the Southeast and Mid-Atlantic, we provide our teams with the training, technology, and support they need to thrive while making a difference in patients' lives. Together, we're building the future of eye care.

Our Mission To deliver the best possible outcomes for our patients, serve and educate our provider network, and fulfill our commitment to our stakeholders.

Why Join Us?

Paid Training & Career Development
Growth & Advancement Opportunities
Supportive Team Environment
Competitive Benefits Package
Tuition Reimbursement Opportunities
Employee Eyewear Discounts
Referral Bonus Program
Make a Meaningful Difference Every Day

About the Role The Surgery Counselor is responsible for coordinating all aspects of surgical scheduling for an ophthalmology practice, ensuring a seamless experience for patients and providers. A Surgery Counselor is the Clinical counterpart to a Surgery Scheduler. This role serves as the primary liaison between patients, surgeons, and surgical facilities, managing pre-operative and post-operative appointments, insurance authorizations, and patient education. The Surgery Counselor plays a critical role in ensuring efficient surgical scheduling and a positive patient experience.Shape

What You'll Do:

Advanced Patient Care Coordination

Coordinates and schedules surgeries, ensuring accuracy in procedure details, provider availability, and facility coordination.
Communicates with patients regarding surgery dates, instructions, and necessary preparations, including pre-operative and post-operative care.
Secures insurance authorizations and verifies coverage for surgical procedures, working closely with insurance companies and patients.
Ensures all pre-operative requirements, such as medical clearances and diagnostic testing, are completed before surgery.
Acts as a liaison between the practice, surgical facilities, and patients to ensure seamless coordination.
Provides patients with detailed financial information regarding surgical costs, payment plans, and insurance coverage.
Maintains an organized scheduling system to prevent conflicts and optimize surgical efficiency.
Assists in the development and implementation of scheduling policies and best practices to improve workflow.
Monitors and follows up on post-operative appointments to ensure continuity of care.
Ensures compliance with HIPAA and OSHA regulations, maintaining patient confidentiality and safety at all times.
Addresses and resolves scheduling conflicts, cancellations, or patient concerns promptly and professionally.
Ensures 20/20 Patient Experience by:
Anticipating patient’s registration and billing needs,
Anticipating patient’s needs, such as water, snacks, etc.
Providing consistent customer care

Other Responsibilities

Demonstrate a strong commitment to confidentiality, ensuring that all patient information is protected and handled in compliance with applicable regulations.
Strong attention to detail, ensuring accurate record-keeping and documentation.
Participate in all required trainings and employee engagement activities.
Proficient with Microsoft Office Suite or related software
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.

Requirements

REQUIREMENTS:

High school diploma or equivalent required; Associate’s or Bachelor’s degree in healthcare administration or a related field preferred.
Minimum of two years of surgical scheduling experience in a healthcare setting, preferably in ophthalmology.
COA preferred.
Advanced proven knowledge of all front desk procedures.
**If internal applicant, must qualify for Ophthalmic Tech II. Must have a letter of recommendation from someone in leadership within SEES (Manager, Regional Director of Clinical Operations for your region, or Support Center Leadership.)
Completion of at least 10 Qualifying SEES Advancement Credits every 24 months.
Strong understanding of insurance verification, prior authorizations, and billing procedures related to surgical services.
Experience with electronic health records (EHR) systems and practice management software.
Excellent organizational and multitasking skills with attention to detail.
Strong communication and interpersonal skills to effectively coordinate with patients, providers, and surgical facilities.
Ability to problem-solve, manage time efficiently, and handle high-pressure situations with professionalism.
Dependable transportation required for travel to other locations as needed.

Other Responsibilities

Demonstrate a strong commitment to confidentiality, ensuring that all patient information is protected and handled in compliance with applicable regulations.
Strong attention to detail, ensuring accurate record-keeping and documentation.
Participate in all required trainings and employee engagement activities.
Proficient with Microsoft Office Suite or related software
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail

KNOWLEDGE, SKILLS, AND ABILITIES:

Patient Experience – Understanding and anticipate the patient’s needs. Proactively strives to exceed our patient’s expectations and provide ongoing education and communication.
Proactive- Keep others informed. Ask for help when needed, brings any challenges or concerns to leadership.
Analytical mind- capable of out-of-the-box thinking to solve problems.
Professionalism- Displaying cautious, helpful, and ethical behavior. Maintaining composure even under difficult and challenging circumstances.
Excellent Communication Skills – written & verbal. Focus on becoming an active listening to better understand the needs of co-workers and patients.
Drive for Results – Strives for improving the patient experience by committing to continuous improvement and doing above and beyond for optimal outcomes.
Focus on Efficiency – Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness.
Teamwork- Participates as a team member and establishes strong working relationships with teammates and across the organization.
Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism.
Forward-thinking attitude – Consider how your actions and behavior influence or affect others, and how will this impact your future growth in the company.
Continues Learning and Improvement- Acknowledges own strengths and development needs and works to strengthen capabilities.

OWNERSHIP SKILLS:

Help foster a positive workplace environment that encourages accountability, collaboration, and transparency.??
Self-awareness; understanding your learning style and personality traits. Focus on your strengths rather than your weaknesses.?
Pride in one’s work by asking questions when needed, providing feedback, and completed job tasks in a timely manner.?
Aligning job responsibilities and projects with the company’s goal and mission.?
Pro-active measures in daily work that anticipates problems and develops solutions.?
Ask for clarification when needed. Work in an organized and structured environment to minimize stress during busy workdays.?
Confidence to express ideas and solutions during meetings or projects. Openness to other employee’s opinions and feedback.?
Establish performance goals and align personal interest and career aspiration with new tasks and responsibilities.
Offer solutions to problems rather than presenting issues.
Ask for constructive feedback regarding job performance.???
Share responsibility for actively maintaining "workload items" for clinical and support buckets.

Compensation

Pay Range: $20hr-$26hr Actual compensation is determined based on qualifications, experience, certifications, internal equity, and business needs.

Benefits May Include:

Medical, Dental & Vision Insurance
401(k)
Paid Time Off & Holidays
Life & Disability Insurance
Tuition Reimbursement
Continuing Education Support
Certification Sponsorship
Employee Eyewear Discounts
Referral Bonus Opportunities

Ready to Join Our Team?If you're passionate about patient care, professional growth, and making a lasting impact, we'd love to hear from you. Apply today and help us build the future of eye care.

Additional Information:

Physical RequirementsThe physical demands described here are representative of those that must be met to successfully perform the essential functions of this position, with or without reasonable accommodation.

Ability to remain stationary for extended periods
Frequent use of hands, fingers, and computer equipment
Ability to communicate effectively with patients and team members
Ability to occasionally lift, carry, push, or pull up to [XX] pounds

Compliance Requirements

Annual compliance training is required.
Compliance with HIPAA, OSHA, and company policies is required.
Background screening may be required based on position.
Drug screening may be required based on position and location.

Equal Employment Opportunity AVP•SEES Group is an Equal Opportunity Employer committed to fostering an inclusive workplace. We provide equal employment opportunities to all applicants and employees without regard to any protected characteristic under federal, state, or local law.

DisclaimerThis job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and qualifications required for the position.

Apply on recruiting.paylocity.com About employer

More about this job

Skills

Scheduling
Patient care
Workflow
Regulatory compliance
Confidentiality
Customer service
Attention to detail
Record keeping
Documentation
Microsoft Office
Communication skills
Organizational skills
Front Desk
Leadership
Electronic health records
EHR
Multitasking
Interpersonal skills
Manage time
Active listening
Process improvement
Teamwork
Collaboration

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Work requirements

Jobs in the United States