Building Security Officer - 1st Shift (Full-Time)

Who are we:

A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we’re looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.

Who are you:

An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you’re committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you’d be shocked if guests weren’t positively impacted by their interactions with you.

The Building Security Officer is responsible for maintaining a safe, secure, and welcoming environment for all employees, guests, and visitors at Atlanta Hawks and State Farm Arena facilities. This role oversees access control, surveillance operati ons, incident response, and the enforcement of security policies and procedures across interior and exterior building areas. Success in this role is measured by the ability to proactively identify and mitigate security risks while delivering a professional and positive experience for all who enter the building.

Key Responsibilities

Primary Responsibilities

• Conduct regular patrols of interior and exterior building areas, identifying and reporting irregularities, safety hazards, or suspicious activity in a timely manner.
• Monitor and operate CCTV cameras, fire alarm systems, and other security technology to ensure continuous surveillance and rapid response to incidents.
• Control and manage employee and visitor access to the building, verifying credentials and enforcing access protocols to maintain a secure environment.
• Respond promptly to security incidents, emergencies, and alarms; complete accurate and thorough incident reports in accordance with department procedures.
• Conduct professional searches of personnel, bags, and packages in compliance with company policy and applicable law.
• Attend and actively participate in department in-service training sessions, annual written tests, and ongoing professional development to maintain current certifications and knowledge.
• Maintain current First Aid Certification and demonstrate proficiency with all security equipment as required annually.
• Support a safe, comfortable work environment by proactively identifying opportunities to improve security protocols and the guest/employee experience.
• Provide cross-functional support during high-volume event days, including crowd management assistance and surge coverage as directed.
• Assist other departments with security-related needs on an ad hoc basis as assigned by a supervisor.
• Perform any other duties as assigned by their supervisor and not otherwise prohibited by law or Company policy.

Requirements

• High school diploma or GED required.
• Minimum of two (2) years of security experience
• Valid Georgia Driver's License
• Clear criminal record check
• Must be able to work any shift, including nights, weekends, holidays, and/or extended hours
• Strong verbal and written communication skills
• Detail-oriented with a professional image and demonstrated integrity
• Basic computer skills
• Ability to sit, stand, and/or walk for extended periods of time
• Must be physically able to demonstrate proficiency with all security equipment
• Must obtain and maintain current First Aid Certification and pass annual written tests related to security policies and procedures

Preferred Qualifications

• Experience working in a sports, entertainment, or large-venue security environment
• Familiarity with access control systems, CCTV platforms, and fire/life safety systems
• CPR/AED certification (in addition to First Aid)
• Prior experience with incident reporting software or security management systems
• Bilingual communication skills are a plus

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

If this opportunity looks exciting to you, please complete the application process. Go Hawks!