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Added 1 min ago
CF
CNB Bank, Portfolio Monitoring Analyst
CNB Financial Corporation
Clearfield, PA
- $18.6 to $28.25 USD / hour
Identify discrepancies between loan approvals, executed loan documents and the bank’s internal covenant tracking system and bring to the attention of the department manager as appropriate.
Added 1 min ago
Restaurant General Manager
sweetgreen
Chapel Hill, NC · Raleigh, NC · Cary, NC
As a Head Coach (General Manager), you're the leader, strategist, and mentor of your store. You'll inspire your team, drive operational excellence, and deliver exceptional guest experiences…
Added 1 min ago
Assistant Restaurant Manager
sweetgreen
Raleigh, NC
As an Assistant Coach (Assistant General Manager), you support your store as a leader, strategist, and mentor. You'll inspire your team, drive operational excellence, and deliver…
Added 1 min ago
Outreach Executive 1
Oak Street Health MSO LLC
Colorado Springs, CO
Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance…
Added 4 mins ago
SS
Digital Video Platform Manager, Selkirk TV
Selkirk Sport
Remote, United States
- $70,000 to $80,000 USD / year
This is a hands-on platform role. You’ll publish and organize content, run live RTMP streams for tournaments, program the linear channel, and use analytics to improve discovery, watch time,…
Added 5 mins ago
Director of Sales
Avion Hospitality Employee Services LLC
Aurora, CO
Working closely with the General Manager, Avion Hospitality leadership, Revenue Management, and Hyatt brand partners, this individual will identify market opportunities, strengthen client…
Added 6 mins ago
GM
Supply Planner
General Matter
Los Angeles, CA
- $120,000 to $160,000 USD / year
Every program runs on parts arriving when they are scheduled. As Supply Planner, you turn shifting demand into a plan we can trust: what we need, when we need it, and what to order today to…
Added 6 mins ago
Branch Operations Coordinator Lantana Town Center, DeNovo
B10 Wells Fargo Bank, N. A.
BARTONVILLE, TX · FLOWER MOUND, TX · HIGHLAND VILLAGE, TX · LEWISVILLE, TX
Support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankers
Added 6 mins ago
Branch Manager YORK Lancaster District
B10 Wells Fargo Bank, N. A.
YORK, PA · HANOVER, PA · LANCASTER, PA · LITITZ, PA
Your onboarding starts with participation in the Branch Manager Readiness Program which is intended to offer a structured and supportive transition into leadership at Wells Fargo.…
Added 6 mins ago
Branch Manager - Ontario, OR / Emmett, ID
B10 Wells Fargo Bank, N. A.
ONTARIO, OR · EMMETT, ID
Your onboarding starts with participation in the Branch Manager Readiness Program which is intended to offer a structured and supportive transition into leadership at Wells Fargo.…
Added 8 mins ago
Sr. TPM - Satellite RF Systems
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
We are seeking a Senior Technical Program Manager (TPM) to lead Satellite Radio Frequency (RF) product development. This role sits at the intersection of systems engineering, hardware,…
Added 8 mins ago
Engineering Operations Technician
Amazon Data Services, Inc.
Hermiston, OR
…infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the…
Added 9 mins ago
Manufacturing Supervisor
Bloom Energy
Newark, DE
…exciting technologies. This role will report to the Manufacturing Manager and based in Newark, DE on Day Shift. This is a fully on-site, in office…
Added 10 mins ago
SG
Brand & Digital Marketing Manager
Syngenta Group
Lisle, IL
- $143,500 to $266,500 USD / year
As the Brand & Digital Marketing Manager, you will lead the North America Seeds Brand & Digital Marketing organization, setting portfolio strategy and converting business priorities into…
Added 10 mins ago
A
Account Executive (Ohio - Cleveland, Cincinnati, or Columbus)
AirGarage
Cleveland, Cincinnati, or Columbus, OH
- $215,000 USD / year
We’re investing aggressively to make the physical world legible to a digital system: cameras, sensors, and software that generate a firehose of real-time data about the world around us.…
Added 10 mins ago
A
Account Executive (Boston, MA)
AirGarage
Boston, MA
- $215,000 USD / year
We’re investing aggressively to make the physical world legible to a digital system: cameras, sensors, and software that generate a firehose of real-time data about the world around us.…
Added 11 mins ago
VDC Manager - Nashville
Turner Construction
Nashville, TN
Research and suggest potential pilots of digital tools and opportunities for in-house development. Prioritize those with most impact and review with VDC leadership to initiate.
Added 11 mins ago
VB
Instructional Technology Specialist
Virginia Beach City Public Schools
Virginia Beach, VA
- $39.43 to $61.63 USD / hour
…for all students. The position will serve as the technology program manager, instructional technology leader, and instructional technology partner/coach for teachers across all content…
Added 12 mins ago
RU
IT Assoc Project Manager Ld
Randstad USA
Remote, United States
- $68.57 to $78.57 USD / hour
…service management platform with ServiceNow in a multi-year program. Scope includes ITSM, ITOM/CMDB, Hardware Asset Management, Knowledge, Employee Center and enterprise integrations.…
Added 12 mins ago
Vehicle Condition Inspector
ACV Auctions
Wooster, OH
…and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive…
Added 12 mins ago
W
Pharmacy Customer Service Associate
Walgreens
PLANO, TX
- $16 to $20 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 12 mins ago
W
Pharmacy Customer Service Associate
Walgreens
DALLAS, TX
- $16 to $20 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 12 mins ago
W
Pharmacy Customer Service Associate
Walgreens
BEAUMONT, TX
- $16 to $20 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 12 mins ago
W
Pharmacy Customer Service Associate
Walgreens
TOLEDO, OH
- $16 to $20 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 12 mins ago
W
Pharmacy Customer Service Associate
Walgreens
HILLSBOROUGH, NC
- $16 to $20 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…

Athletico Physical Therapy

Front Office Coordinator

Frisco, TX, United States

$15 to $23.5 USD / hour

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Job details

Pay: $15 to $23.5 USD / hour
Apply by: Nov 9, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Position Overview

About Us:

At Athletico, we believe in the power of support – because a little help can lead to extraordinary achievements. Physical therapy isn’t just about recovery; it’s about transformation. Our team thrives on providing life-changing care for our patients, and we know that achieving this begins with taking care of our own.

Our mission is simple yet powerful: Extraordinary people improving lives.

Position Summary:

The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance, safeguarding data integrity, and supporting revenue cycle performance. This role reports directly to the Clinic Manager and collaborates closely with clinical teams, while receiving functional and technical support from the Patient Experience Specialist (PES).

Benefits offered with this full-time position:

Medical & Rx, Dental and Vision (eligibility begins day one of employment)
HSA, Healthcare FSA, Dependent Care FSA
Progyny Fertility Benefit
Critical Illness, Accident, & Hospital Indemnity Insurance
Company Paid Basic Life / AD&D
Supplemental Life Insurance (Employee, Spouse, Child)
Company Paid Short-Term & Long-Term Disability
Long-Term Disability Buy-Up Option
Company Paid Maternity & Parental Leave
Adoption & Surrogacy Expense Reimbursement
KinderCare Discount
Legal & Credit Monitoring
15 days PTO (accruing starts immediately upon hire)
6 Major Holidays off plus 2 floating holidays yearly
Additional compensation opportunities on top of base pay
Bereavement Time Off & Resources
Commuter: Pre-Tax Transit & Parking
Retirement 401(k) (for 21+) w/ Per-Pay Company Match
SoFi Financial Wellness Tools & Loan Resources
HUSK Fitness Resources & Gym Discounts
Home, Auto, and Pet Insurance
Employee Assistance Program (EAP)
Employee Discount Program
Learn more by checking out our 2026 Athletico's Benefits Summary.

Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization.

Deliver an exceptional front-office experience by greeting patients warmly, resolving issues promptly, and ensuring positive interactions at every touchpoint.
Accurately complete patient intake and registration, including demographic verification, insurance eligibility, and authorization requirements, to maintain data integrity and compliance.
Educate patients on financial responsibilities, payment options, and digital tools (e.g., patient portal) to improve transparency and engagement.
Collect time-of-service payments and meet established collection targets to support revenue cycle performance.
Manage clinic scheduling workflows to optimize provider availability and patient access, ensuring alignment with organizational standards.
Monitor and achieve key performance indicators (KPIs) for registration accuracy, insurance verification turnaround, and patient satisfaction.
Collaborate with Patient Experience Specialists (PES), Billing, and Clinical Operations teams to resolve complex insurance or scheduling issues and escalate as needed.
Utilize EMR systems, dashboards, and reporting tools to track patient outcomes, identify discrepancies, and support continuous improvement initiatives.
Coordinate communication of patient progress notes and plans of care to referral sources in a timely and accurate manner.
Support clinic engagement by organizing patient milestone celebrations and community-building activities in partnership with the clinical team.
Participate in ongoing training and cross-training programs to maintain proficiency in front-office operations and contribute to team flexibility.
Organizes activities (e.g., patient’s goal celebrations, holiday celebrations) in coordination with the clinical team.
Provide Rehab Aide cross training on front office duties.

Qualifications:

Education:
High School Diploma or GED
Knowledge and Technical Skills:
Excellent customer service skills
Proficient with the use of MS Office, Outlook and Excel
Knowledge of healthcare insurance benefits and coverage preferred
Experience with requesting and managing customer payments preferred
Work Experience
1-2 years of customer service required
1-2 years of healthcare administration preferred

Knowledge and Technical Skills:

Demonstrated ability to deliver exceptional customer service and resolve issues promptly in a high-volume, patient-facing environment
Proficiency in electronic medical record (EMR/EHR) systems and scheduling platforms; ability to navigate dashboards and reporting tools for data accuracy
Strong understanding of insurance verification processes, prior authorization requirements, and financial clearance workflows
Working knowledge of HIPAA compliance and patient privacy standards
Skilled in Microsoft Office Suite (Outlook, Excel, Word) and collaboration tools (Teams); ability to learn new technologies quickly
Excellent written and verbal communication skills, including the ability to explain financial responsibilities and digital tools to patients clearly
Strong organizational and time management skills with attention to detail and accuracy in data entry
Ability to meet or exceed performance metrics (e.g., registration accuracy, collection targets) and adapt to continuous process improvements

Language Skills:

Ability to read, write and speak English proficiently

Physical Demands:

Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding.
Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus

Work Environment:

Consistent with a standard office environment, noise level is low with little to no extra ordinary environmental factors.

Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salaried ranges listed are for full time (40 hour) employees. Additional pay such as incentive, GAP, overtime, and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.

Minimum Salary/Wage USD$ 15.00 Hr. Maximum Salary/Wage USD$ 23.50 Hr.

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More about this job

Skills

Regulatory compliance
Technical support
Scheduling
EMR
Process improvement
Communication skills
Customer service
Microsoft Office
Microsoft Outlook
Microsoft Excel
EHR
Microsoft Word
Collaboration
Microsoft Teams
Time management
Attention to detail
Data entry
Interact verbally in English
Recruitment

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