Jobs in the United States

25+ jobs

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Added 20 mins ago
OO
Accounting Specialist
Office of Shared Administration (WV)
Charleston, WV
- $16.59 to $27.64 USD / hour
Reports To: Grants and Compliance Manager, Rural Health Transformation Program
Added 20 mins ago
OO
Program Manager
Office of Shared Administration (WV)
Charleston, WV
- $27.66 to $46.09 USD / hour
The Communications Specialist will serve as the voice of the West Virginia Rural Health Transformation Program (RHTP), translating complex healthcare metrics, state policies, and…
Added 51 mins ago
Graduate Development Program, Associate Product Manager, US Electric IT
natgridProd
Syracuse, NY · Waltham, MA
Are you ready to help shape the future of electric asset management? As an Associate Product Manager in US Electric IT team, you’ll support the STREAMS program, a strategic transformation…
Added 51 mins ago
Graduate Development Program, Associate Technology Engineer, Technology Engineering
natgridProd
Marlboro, MA · Waltham, MA
…band of unsung heroes. Our IT Graduate Development Rotational Program will provide you with the opportunity to be at the heart of this transformation. The program consists of an 18-month…
Added 1 hour ago
BS
Infrastructure and Operations Principal Architect, ITD
Brookhaven Science Associates, LLC
Upton, NY
- $126,000 to $222,500 USD / year
…Technology Division (ITD). Reporting to the ITD I&O department manager, this individual contributor provides technical leadership for the infrastructure and services that enable the…
Added 1 hour ago
Health Industry - Patient Access & Experience Manager
Accenture LLP Company
NY
As a Patient Access & Experience Manager in our Health Provider business, you lead and support patient access and experience transformations for complex provider organizations such as…
Added 3 hours ago
C
Program Manager B-52 (WBD) - (Part-Time) - 01.3.11
Credence
Tinker Air Force Base, OK
- Part-time
Credence has an immediate need for a part-time Program Manager B-52 (WBD) at the senior level who will be primarily responsible for supporting the B-52 Stratofortress Division (AFLCMC WBD)…
Added 4 hours ago
Program Manager, Transformation Office
AVEVA Solutions
Philadelphia, PA
The Program Manager will lead strategic transformation programs within AVEVA's Transformation Office, driving initiatives that improve business performance across people, process, and…
Added 5 hours ago
UO
Executive Assistant
University of Colorado Denver
Boulder, CO
- $80,000 to $98,000 USD / year
The Executive Assistant and Operations Manager will play a critical role in strengthening the infrastructure and capacity of the Office of the Vice Chancellor for Student Life during a…
Added 7 hours ago
Digital Program Manager
The Freeman Company
IL · NV · TX
We are seeking a Digital Program Manager to help deliver a portfolio of digital commerce programs that drive revenue and improve how we serve our customers. Reporting to the VP, Digital…
Added 9 hours ago
Procure to Pay Functional Lead - Sr. Manager
Accenture
Oklahoma City, OK
Shape compelling value propositions - Translate complex transformation program into commercially clear narratives that win client CFO confidence and close large-scale managed services deals.
Added 10 hours ago
MT
Program Manager II, Source to Pay - Value Optimization
Micron Technology, Inc.
Boise, ID · San Jose, CA
- $113,000 to $254,000 USD / year
The S2P Reimagined Transformation Office is responsible for shaping the future of Source-to-Pay (S2P) processes across Global Procurement. We partner with Procurement, Finance, Digital…
Added 11 hours ago
UO
Program Manager, Donor Communications and Relations, Arts and Sciences, Graduate
University of Colorado Denver
Boulder, CO
- $65,000 to $78,000 USD / year
Advancement at CU Boulder encourages applications for a Program Manager for Donor Communications and Relations! This role is responsible for contributing to the planning and execution of…
Added 14 hours ago
BC
Program Manager
Brilliant Corners
Remote, United States
- $83,000 to $93,000 USD / year
The Program Manager oversees the day-to-day operations of Brilliant Corners’ housing programs and Community Supports in San Mateo County, with support and guidance from the Associate…
Added 14 hours ago
BC
Temporary Housing Acquisitions Specialist
Brilliant Corners
Remote, United States
- $57,999 USD / year
…vacancy solutions for area landlords. Using a dynamic set of program incentives (i.e. reduced vacancy loss via holding agreements, a competitive rental subsidy, reduced turnover costs via…
Added 14 hours ago
BC
PSH PBV Case Manager
Brilliant Corners
Gardena, CA
- $52,998 USD / year
The Permanent Supportive Housing (PSH)-Project Based program is supported by Los Angeles County Homeless Services & Housing (HSH) and serves individuals experiencing homelessness who have a…
Added 14 hours ago
BC
Temporary Program Associate
Brilliant Corners
Remote, United States
- $54,995 USD / year
The Program Associate provides critical support to the Housing Services team through administrative back-office functions, keeping up-to-date records, preparing check requests, updating…
Added 14 hours ago
BC
PBV PSH Case Manager
Brilliant Corners
Historic Filipinotown, CA
- $52,998 USD / year
The Permanent Supportive Housing (PSH)-Project Based program is supported by Los Angeles County Homeless Services & Housing (HSH) and serves individuals experiencing homelessness who have a…
Added 14 hours ago
Director, Program Innovation
Braven
Remote, United States
In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring a Director, Program Innovation , to join the newly formed Transformation team.…
Added 14 hours ago
Director, Program Innovation
Braven
Remote, United States
In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring a Director, Program Innovation , to join the newly formed Transformation team.…
Added 14 hours ago
Director, Program Innovation
Braven
Remote, United States
In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring a Director, Program Innovation , to join the newly formed Transformation team.…
Added 14 hours ago
Director, Program Innovation
Braven
Remote, United States
In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring a Director, Program Innovation , to join the newly formed Transformation team.…
Added 15 hours ago
Technical Support Manager (Hybrid)
Cisco Systems, Inc.
RTP, NC
As a Technical Support Manager with Commerce Product Management & Engineering (part of Cisco IT), you will support scalable, forward-thinking solutions to address new business models and…
Added 15 hours ago
W
Manager, Facility Services
Walmart
NORTH OLMSTED, OH
- $90,000 to $180,000 USD / year
…workforce across local retail stores and is actively recruiting a Manager for Operations Improvement. If you possess relevant experience in this field, we invite you to bring your skills to…
Added 15 hours ago
IT Project Manager
SUNSHINE ENTERPRISE USA LLC
Colorado Springs, CO
are seeking an experienced IT Project Manager to lead multiple complex,

Athletico Physical Therapy

Front Office Coordinator

Rochelle, IL, United States

$16.6 to $23.5 USD / hour

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Job details

Pay: $16.6 to $23.5 USD / hour
Apply by: Nov 5, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

Position Overview

About Us:

At Athletico, we believe in the power of support – because a little help can lead to extraordinary achievements. Physical therapy isn’t just about recovery; it’s about transformation. Our team thrives on providing life-changing care for our patients, and we know that achieving this begins with taking care of our own.

Our mission is simple yet powerful: Extraordinary people improving lives.

Position Summary:

The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance, safeguarding data integrity, and supporting revenue cycle performance. This role reports directly to the Clinic Manager and collaborates closely with clinical teams, while receiving functional and technical support from the Patient Experience Specialist (PES).

Benefits offered with this full-time position:

Medical & Rx, Dental and Vision (eligibility begins day one of employment)
HSA, Healthcare FSA, Dependent Care FSA
Progyny Fertility Benefit
Critical Illness, Accident, & Hospital Indemnity Insurance
Company Paid Basic Life / AD&D
Supplemental Life Insurance (Employee, Spouse, Child)
Company Paid Short-Term & Long-Term Disability
Long-Term Disability Buy-Up Option
Company Paid Maternity & Parental Leave
Adoption & Surrogacy Expense Reimbursement
KinderCare Discount
Legal & Credit Monitoring
15 days PTO (accruing starts immediately upon hire)
6 Major Holidays off plus 2 floating holidays yearly
Additional compensation opportunities on top of base pay
Bereavement Time Off & Resources
Commuter: Pre-Tax Transit & Parking
Retirement 401(k) (for 21+) w/ Per-Pay Company Match
SoFi Financial Wellness Tools & Loan Resources
HUSK Fitness Resources & Gym Discounts
Home, Auto, and Pet Insurance
Employee Assistance Program (EAP)
Employee Discount Program
Learn more by checking out our 2026 Athletico's Benefits Summary.

Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization.

Deliver an exceptional front-office experience by greeting patients warmly, resolving issues promptly, and ensuring positive interactions at every touchpoint.
Accurately complete patient intake and registration, including demographic verification, insurance eligibility, and authorization requirements, to maintain data integrity and compliance.
Educate patients on financial responsibilities, payment options, and digital tools (e.g., patient portal) to improve transparency and engagement.
Collect time-of-service payments and meet established collection targets to support revenue cycle performance.
Manage clinic scheduling workflows to optimize provider availability and patient access, ensuring alignment with organizational standards.
Monitor and achieve key performance indicators (KPIs) for registration accuracy, insurance verification turnaround, and patient satisfaction.
Collaborate with Patient Experience Specialists (PES), Billing, and Clinical Operations teams to resolve complex insurance or scheduling issues and escalate as needed.
Utilize EMR systems, dashboards, and reporting tools to track patient outcomes, identify discrepancies, and support continuous improvement initiatives.
Coordinate communication of patient progress notes and plans of care to referral sources in a timely and accurate manner.
Support clinic engagement by organizing patient milestone celebrations and community-building activities in partnership with the clinical team.
Participate in ongoing training and cross-training programs to maintain proficiency in front-office operations and contribute to team flexibility.
Organizes activities (e.g., patient’s goal celebrations, holiday celebrations) in coordination with the clinical team.
Provide Rehab Aide cross training on front office duties.

Qualifications:

Education:
High School Diploma or GED
Knowledge and Technical Skills:
Excellent customer service skills
Proficient with the use of MS Office, Outlook and Excel
Knowledge of healthcare insurance benefits and coverage preferred
Experience with requesting and managing customer payments preferred
Work Experience
1-2 years of customer service required
1-2 years of healthcare administration preferred

Knowledge and Technical Skills:

Demonstrated ability to deliver exceptional customer service and resolve issues promptly in a high-volume, patient-facing environment
Proficiency in electronic medical record (EMR/EHR) systems and scheduling platforms; ability to navigate dashboards and reporting tools for data accuracy
Strong understanding of insurance verification processes, prior authorization requirements, and financial clearance workflows
Working knowledge of HIPAA compliance and patient privacy standards
Skilled in Microsoft Office Suite (Outlook, Excel, Word) and collaboration tools (Teams); ability to learn new technologies quickly
Excellent written and verbal communication skills, including the ability to explain financial responsibilities and digital tools to patients clearly
Strong organizational and time management skills with attention to detail and accuracy in data entry
Ability to meet or exceed performance metrics (e.g., registration accuracy, collection targets) and adapt to continuous process improvements

Language Skills:

Ability to read, write and speak English proficiently

Physical Demands:

Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding.
Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus

Work Environment:

Consistent with a standard office environment, noise level is low with little to no extra ordinary environmental factors.

Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salaried ranges listed are for full time (40 hour) employees. Additional pay such as incentive, GAP, overtime, and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.

Minimum Salary/Wage USD$ 16.60 Hr. Maximum Salary/Wage USD$ 23.50 Hr.

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More about this job

Skills

Regulatory compliance
Technical support
Scheduling
EMR
Process improvement
Communication skills
Customer service
Microsoft Office
Microsoft Outlook
Microsoft Excel
EHR
Microsoft Word
Collaboration
Microsoft Teams
Time management
Attention to detail
Data entry
Interact verbally in English
Recruitment

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