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Quality Assurance Manager
C.A. Murren and Sons
Aiken, SC
C.A. Murren and Sons is seeking a Quality Assurance Manager that will lead independent implementation and oversight of the project Quality Assurance Program for engineering, procurement,…
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Corporate Fleet Maintenance Manager
Cintas
Cayce, SC
Cintas is seeking a Corporate Fleet Maintenance Manager to support our Fleet organization. Responsibilities include planning, organizing, directing the development, implementation and…
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Vegetation Program Manager - Central Coast
Pacific Gas And Electric Company
San Luis Obispo, CA
The Vegetation Program Manager oversees Vegetation Management operations, ensuring electric system safety, reliability and regulatory compliance with state and federal rules. The incumbent…
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Advanced Project Manager
Westinghouse Electric Company, LLC
Cranberry Township, NC
…multi-release software delivery; familiarity with SAP, Active Risk Manager, Primavera P6, Power BI, SharePoint, Teams, or equivalent tools. Advanced Project Manager | Updated project…
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Assistant Store Manager
Community Choice Financial Family of Brands
Griffin, GA
- $16 USD / hour
As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands-on experience running a store. You’ll develop your leadership skills in…
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Assistant Store Manager
Community Choice Financial Family of Brands
Phoenix, AZ
- $19.25 USD / hour
As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands-on experience running a store. You’ll develop your leadership skills in…
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Assistant Store Manager
Community Choice Financial Family of Brands
Houston, TX
- $16 USD / hour
As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands-on experience running a store. You’ll develop your leadership skills in…
Added just now
CC
Assistant Store Manager
Community Choice Financial Family of Brands
Houston, TX
- $16 USD / hour
As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands-on experience running a store. You’ll develop your leadership skills in…
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General Manager
Community Choice Financial Family of Brands
Decatur, GA
- $19.25 USD / hour
As a General Manager (GM), you’ll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store’s success, you’ll manage daily…
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Assistant Store Manager
Community Choice Financial Family of Brands
Tooele, UT
- $20.7 USD / hour
As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands-on experience running a store. You’ll develop your leadership skills in…
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SAP Analyst
Magna Steyr USA Inc.
Mesa, AZ
· Support SAP processes related to purchasing, receiving, inventory management, warehousing, material movement, production planning, material staging, consumption, and shipping.
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Design Integration Manager
Samet Corporation
Greensboro, NC · Charlotte, NC · Raleigh, NC
As Design Integration Manager, you’re the link between what’s drawn and what gets built. You’ll work with architects, engineers, consultants, clients, and our construction teams to turn…
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Payroll and HR Operations Specialist
Enclave Companies, LLC
St Louis Park, MN · West Fargo, ND
…together exceptional development, construction, and property management expertise to specialize in multifamily, industrial, and commercial developments across the Midwest and Mountain…
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RC
Restaurant Manager
Raising Cane's
San Antonio, TX
- $18 to $18.75 USD / hour
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Proposal Manager
Raba Kistner Inc.
San Antonio, TX
Raba Kistner, Inc. is a premier Engineering Consulting and Program Management firm. Our purpose is to build a better and more sustainable world for our employees, their families, our…
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Superintendent
DAVIS
Rockville, MD
The Superintendent provides overall leadership for on-site field management and administration as it relates to the onsite construction process in planning, coordination and execution of…
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Supervisor New Business
ComEd
LOMBARD, IL
- $83,200 USD / year
…supervisor must work closely with other internal work groups (Work Management, ESO, Construction and Maintenance, Field & Meter Services, Standards, Distribution Pricing, and Real Estate)…
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Senior Test Manager
Odyssey Systems Consulting Group, Ltd.
Dayton, OH
Coordinate with program management, engineering, logistics, airworthiness, and operational stakeholders to support test planning and execution activities.
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Safety Manager
Delta Oaks Group
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The Safety Manager is responsible for developing, implementing, auditing, and enforcing the company’s Health and Safety programs, policies, and procedures in accordance with federal, state,…
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Enterprise Customer Success Manager
IMPLAN Group LLC
Remote, United States
We are looking for an Enterprise Customer Success Manager (CSM) who is passionate about helping IMPLAN's largest customers get lasting value from IMPLAN software and economic analysis.…
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Ambulatory Solution Adoption Project Manager
Waystar, Inc
Duluth, GA
The Strategic Project Manager is responsible for the successful implementation of Waystar solutions by leading the team and the client project team. This engagement begins with the sales…
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Vegetation Program Manager - Central Coast
San Luis Obispo, SC
The Vegetation Program Manager oversees Vegetation Management operations, ensuring electric system safety, reliability and regulatory compliance with state and federal rules. The incumbent…
Added 4 mins ago
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Small Business Navigator
Frederick County Government
Frederick, MD
- $91,314.33 to $155,234.36 USD / year
This position serves as the lead coordinator and project manager for Division of Planning and Permitting, overseeing planning, development review, zoning, permitting and inspection…
Added 4 mins ago
BI
Machine Operator---$19-$23/hr
Bonnell Industries Inc
Dixon, IL
- $19 to $23 USD / hour
Provide assistance to co-workers as requested by department management
Added 4 mins ago
BI
Sandblast & Paint Prep--2nd Shift $19-$22/hr PLUS $2.50 Shift Premium!
Bonnell Industries Inc
Dixon, IL
- $19 to $22 USD / hour
This is a full-time position. Your manager will provide you with the specific details of your schedule. The schedule is subject to change due to customer requirements or business needs.…

Athletico Physical Therapy

Front Office Coordinator

Oregon, IL, United States

$16.6 to $23.5 USD / hour

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Job details

Pay: $16.6 to $23.5 USD / hour
Apply by: Nov 3, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Overview

Schedule:

Monday - Friday, 8:00 am - 4:30 pm

About Us:

At Athletico, we believe in the power of support – because a little help can lead to extraordinary achievements. Physical therapy isn’t just about recovery; it’s about transformation. Our team thrives on providing life-changing care for our patients, and we know that achieving this begins with taking care of our own.

Our mission is simple yet powerful: Extraordinary people improving lives.

Position Summary:

The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance, safeguarding data integrity, and supporting revenue cycle performance. This role reports directly to the Clinic Manager and collaborates closely with clinical teams, while receiving functional and technical support from the Patient Experience Specialist (PES).

Benefits offered with this full-time position:

Medical & Rx, Dental and Vision (eligibility begins day one of employment)
HSA, Healthcare FSA, Dependent Care FSA
Progyny Fertility Benefit
Critical Illness, Accident, & Hospital Indemnity Insurance
Company Paid Basic Life / AD&D
Supplemental Life Insurance (Employee, Spouse, Child)
Company Paid Short-Term & Long-Term Disability
Long-Term Disability Buy-Up Option
Company Paid Maternity & Parental Leave
Adoption & Surrogacy Expense Reimbursement
KinderCare Discount
Legal & Credit Monitoring
15 days PTO (accruing starts immediately upon hire)
6 Major Holidays off plus 2 floating holidays yearly
Additional compensation opportunities on top of base pay
Bereavement Time Off & Resources
Commuter: Pre-Tax Transit & Parking
Retirement 401(k) (for 21+) w/ Per-Pay Company Match
SoFi Financial Wellness Tools & Loan Resources
HUSK Fitness Resources & Gym Discounts
Home, Auto, and Pet Insurance
Employee Assistance Program (EAP)
Employee Discount Program
Learn more by checking out our 2026 Athletico's Benefits Summary.

Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization.

Deliver an exceptional front-office experience by greeting patients warmly, resolving issues promptly, and ensuring positive interactions at every touchpoint.
Accurately complete patient intake and registration, including demographic verification, insurance eligibility, and authorization requirements, to maintain data integrity and compliance.
Educate patients on financial responsibilities, payment options, and digital tools (e.g., patient portal) to improve transparency and engagement.
Collect time-of-service payments and meet established collection targets to support revenue cycle performance.
Manage clinic scheduling workflows to optimize provider availability and patient access, ensuring alignment with organizational standards.
Monitor and achieve key performance indicators (KPIs) for registration accuracy, insurance verification turnaround, and patient satisfaction.
Collaborate with Patient Experience Specialists (PES), Billing, and Clinical Operations teams to resolve complex insurance or scheduling issues and escalate as needed.
Utilize EMR systems, dashboards, and reporting tools to track patient outcomes, identify discrepancies, and support continuous improvement initiatives.
Coordinate communication of patient progress notes and plans of care to referral sources in a timely and accurate manner.
Support clinic engagement by organizing patient milestone celebrations and community-building activities in partnership with the clinical team.
Participate in ongoing training and cross-training programs to maintain proficiency in front-office operations and contribute to team flexibility.
Organizes activities (e.g., patient’s goal celebrations, holiday celebrations) in coordination with the clinical team.
Provide Rehab Aide cross training on front office duties.

Qualifications:

Education:
High School Diploma or GED
Knowledge and Technical Skills:
Excellent customer service skills
Proficient with the use of MS Office, Outlook and Excel
Knowledge of healthcare insurance benefits and coverage preferred
Experience with requesting and managing customer payments preferred
Work Experience
1-2 years of customer service required
1-2 years of healthcare administration preferred

Knowledge and Technical Skills:

Demonstrated ability to deliver exceptional customer service and resolve issues promptly in a high-volume, patient-facing environment
Proficiency in electronic medical record (EMR/EHR) systems and scheduling platforms; ability to navigate dashboards and reporting tools for data accuracy
Strong understanding of insurance verification processes, prior authorization requirements, and financial clearance workflows
Working knowledge of HIPAA compliance and patient privacy standards
Skilled in Microsoft Office Suite (Outlook, Excel, Word) and collaboration tools (Teams); ability to learn new technologies quickly
Excellent written and verbal communication skills, including the ability to explain financial responsibilities and digital tools to patients clearly
Strong organizational and time management skills with attention to detail and accuracy in data entry
Ability to meet or exceed performance metrics (e.g., registration accuracy, collection targets) and adapt to continuous process improvements

Language Skills:

Ability to read, write and speak English proficiently

Physical Demands:

Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding.
Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus

Work Environment:

Consistent with a standard office environment, noise level is low with little to no extra ordinary environmental factors.

Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salaried ranges listed are for full time (40 hour) employees. Additional pay such as incentive, GAP, overtime, and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.

Minimum Salary/Wage USD$ 16.60 Hr. Maximum Salary/Wage USD$ 23.50 Hr.

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