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Office Assistant I
Rehab Medical
Fayetteville, GA
…exponential growth, so we’re looking to expand our dynamic Operations Team to support this growth and help us improve the lives of more than 200,000 mobility…
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Senior Plant Mechanic
Banner Health Corporate
United States
This position is responsible for conducting preventative and corrective work to the facility center’s operations of the power plant and facility infrastructure equipment including,…
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ME
Senior People & Culture Operations Partner
Milhouse Engineering and Construction, Inc.
Atlanta, GA
- $86,000 to $105,000 USD / year
The Senior People & Culture Operations Partner serves as a trusted People & Culture partner to both field-based and corporate teams, providing a balance of strategic HR partnership and…
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Pre-Award Consultant
North Carolina State University
Raleigh, NC
…programs. CALS ORA provides complete cradle-to-grave sponsored program administration and support, including: a) identifying funding sources, b) assisting faculty with proposal development,…
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2027 Management & Sales Training Program
Sherwin-Williams
Atascadero, CA · Grover Beach, CA · San Luis Obispo, CA · Paso Robles, CA
The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level position designed to prepare you for a Store Management role in 18-24 months. With Sherwin-Williams’…
Added 1 min ago
Kitchen Manager, DashMart
DoorDash USA
St. Louis, MO
As the Kitchen Manager for DashMart Kitchens (DMK), you’ll lead the daily operations of a DoorDash-owned kitchen located within a DashMart fulfillment center. You’ll oversee a team of…
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Store Manager in Training
GNC Holdings LLC
Jacksonville, FL
GNC's Store Manager in Training (SMIT) position is a development focused role that is crafted to prepare an individual to manage their own store. Under the leadership of a Store Manager or…
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Store Assistant Manager
Circle K
Corpus Christi, TX
You will assist the Store Manager with oversight of the Stationstore operations. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and…
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Store Assistant (Bonused)
Circle K
Palos Heights, IL
You will assist the Store Manager with oversight of the Stationstore operations. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and…
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Store Assistant (Bonused)
Circle K
Palos Park, IL
You will assist the Store Manager with oversight of the Stationstore operations. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and…
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Store Assistant Manager
Circle K
San Antonio, TX
You will assist the Store Manager with oversight of the Stationstore operations. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and…
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Store Assistant Manager
Circle K
San Antonio, TX
You will assist the Store Manager with oversight of the Stationstore operations. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and…
Added 1 min ago
Store Assistant Manager
Circle K
Houston, TX
You will assist the Store Manager with oversight of the Stationstore operations. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and…
Added 1 min ago
Store Assistant Manager
Circle K
Austin, TX
You will assist the Store Manager with oversight of the Stationstore operations. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and…
Added 1 min ago
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Manager, Practice Admin - Admin (Cortland) - Full Time
Guthrie
Cortland, NY
- $29.62 to $45.02 USD / hour
- Full-time
…personnel and physicians to ensure effective and efficient operations of all…
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Casino Shift Manager
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Come join Team Atlantis! The Casino Shift Manager is the Acting General Manager on Duty and is responsible for performing numerous daily tasks and routines that ensure quality service is…
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Security - Officer I - PT
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Responsible for the safety and security of intensive cash operations.
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Project Manager
The Ohio State University
United States
The Project Manager will be the driving force behind the execution of several significant workstreams at the Chase Center, including the execution of a federally funded teacher professional…
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Senior Manager of Program Finance & Pricing
Astrolab
Hawthorne, CA
- $170,000 to $190,000 USD / year
We are seeking a Senior Manager, Program Finance & Pricing to lead the Finance partnership for major programs and new business opportunities. This role will own program financial…
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Licensed Optical Manager - STORE NAME
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Sales Supervisor - Ross Park Mall
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● Lead the selling on the floor, front-of-house operations, and team touch-bases when a manager is not present
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Security Officer Flex Screening Operations
Allied Universal
Easton, PA
- $20.12 USD / hour
…schedule will vary week to week, based on a combination of manager-assigned shifts and those you pick up through our Earn More, Claim-A-Shift self-scheduling program. Shifts, days,…
Added 3 mins ago
LH
Supervisor, Quality Compliance
Lactalis Heritage Dairy Inc
Walton, NY
- $70,000 to $85,000 USD / year
…Supervisor provides leadership and technical assistance to operations by managing food safety and compliance systems as well as by instilling regulatory awareness and commitment. The…
Added 3 mins ago
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Production Supervisor
Lactalis Heritage Dairy Inc
Walton, NY
- $75,000 to $85,000 USD / year
…operational improvements. Under direction of the Production Manager, the Production Supervisor is responsible for the day-to-day manufacturing operations for an assigned area and…
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TN Tree Fulfillment Membership
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Athletico Physical Therapy

Front Office Coordinator

Oregon, IL, United States

$16.6 to $23.5 USD / hour

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Job details

Pay: $16.6 to $23.5 USD / hour
Apply by: Nov 3, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Overview

Schedule:

Monday - Friday, 8:00 am - 4:30 pm

About Us:

At Athletico, we believe in the power of support – because a little help can lead to extraordinary achievements. Physical therapy isn’t just about recovery; it’s about transformation. Our team thrives on providing life-changing care for our patients, and we know that achieving this begins with taking care of our own.

Our mission is simple yet powerful: Extraordinary people improving lives.

Position Summary:

The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance, safeguarding data integrity, and supporting revenue cycle performance. This role reports directly to the Clinic Manager and collaborates closely with clinical teams, while receiving functional and technical support from the Patient Experience Specialist (PES).

Benefits offered with this full-time position:

Medical & Rx, Dental and Vision (eligibility begins day one of employment)
HSA, Healthcare FSA, Dependent Care FSA
Progyny Fertility Benefit
Critical Illness, Accident, & Hospital Indemnity Insurance
Company Paid Basic Life / AD&D
Supplemental Life Insurance (Employee, Spouse, Child)
Company Paid Short-Term & Long-Term Disability
Long-Term Disability Buy-Up Option
Company Paid Maternity & Parental Leave
Adoption & Surrogacy Expense Reimbursement
KinderCare Discount
Legal & Credit Monitoring
15 days PTO (accruing starts immediately upon hire)
6 Major Holidays off plus 2 floating holidays yearly
Additional compensation opportunities on top of base pay
Bereavement Time Off & Resources
Commuter: Pre-Tax Transit & Parking
Retirement 401(k) (for 21+) w/ Per-Pay Company Match
SoFi Financial Wellness Tools & Loan Resources
HUSK Fitness Resources & Gym Discounts
Home, Auto, and Pet Insurance
Employee Assistance Program (EAP)
Employee Discount Program
Learn more by checking out our 2026 Athletico's Benefits Summary.

Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization.

Deliver an exceptional front-office experience by greeting patients warmly, resolving issues promptly, and ensuring positive interactions at every touchpoint.
Accurately complete patient intake and registration, including demographic verification, insurance eligibility, and authorization requirements, to maintain data integrity and compliance.
Educate patients on financial responsibilities, payment options, and digital tools (e.g., patient portal) to improve transparency and engagement.
Collect time-of-service payments and meet established collection targets to support revenue cycle performance.
Manage clinic scheduling workflows to optimize provider availability and patient access, ensuring alignment with organizational standards.
Monitor and achieve key performance indicators (KPIs) for registration accuracy, insurance verification turnaround, and patient satisfaction.
Collaborate with Patient Experience Specialists (PES), Billing, and Clinical Operations teams to resolve complex insurance or scheduling issues and escalate as needed.
Utilize EMR systems, dashboards, and reporting tools to track patient outcomes, identify discrepancies, and support continuous improvement initiatives.
Coordinate communication of patient progress notes and plans of care to referral sources in a timely and accurate manner.
Support clinic engagement by organizing patient milestone celebrations and community-building activities in partnership with the clinical team.
Participate in ongoing training and cross-training programs to maintain proficiency in front-office operations and contribute to team flexibility.
Organizes activities (e.g., patient’s goal celebrations, holiday celebrations) in coordination with the clinical team.
Provide Rehab Aide cross training on front office duties.

Qualifications:

Education:
High School Diploma or GED
Knowledge and Technical Skills:
Excellent customer service skills
Proficient with the use of MS Office, Outlook and Excel
Knowledge of healthcare insurance benefits and coverage preferred
Experience with requesting and managing customer payments preferred
Work Experience
1-2 years of customer service required
1-2 years of healthcare administration preferred

Knowledge and Technical Skills:

Demonstrated ability to deliver exceptional customer service and resolve issues promptly in a high-volume, patient-facing environment
Proficiency in electronic medical record (EMR/EHR) systems and scheduling platforms; ability to navigate dashboards and reporting tools for data accuracy
Strong understanding of insurance verification processes, prior authorization requirements, and financial clearance workflows
Working knowledge of HIPAA compliance and patient privacy standards
Skilled in Microsoft Office Suite (Outlook, Excel, Word) and collaboration tools (Teams); ability to learn new technologies quickly
Excellent written and verbal communication skills, including the ability to explain financial responsibilities and digital tools to patients clearly
Strong organizational and time management skills with attention to detail and accuracy in data entry
Ability to meet or exceed performance metrics (e.g., registration accuracy, collection targets) and adapt to continuous process improvements

Language Skills:

Ability to read, write and speak English proficiently

Physical Demands:

Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding.
Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus

Work Environment:

Consistent with a standard office environment, noise level is low with little to no extra ordinary environmental factors.

Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salaried ranges listed are for full time (40 hour) employees. Additional pay such as incentive, GAP, overtime, and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.

Minimum Salary/Wage USD$ 16.60 Hr. Maximum Salary/Wage USD$ 23.50 Hr.

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