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Treasury Mgmt Strategy & Execution Manager
Huntington National Bank
Cleveland, OH
- $125,000 to $255,000 USD / year
The Treasury Management Strategy & Execution Manager supports execution of Treasury Management strategic initiatives, specifically with initiative rollouts for the Sales team supporting CRB…
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Business Analytics Consultant Senior
PNC
Cleveland, OH
…into actionable solutions, and guide organizations through transformation initiatives. The Senior Business Analyst Consultant works across multiple business functions, providing data-driven…
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Agentic Commerce Senior Manager | Industrial
Accenture
Columbus, OH · Cleveland, OH · Cincinnati, OH
We are seeking a Senior Manager to lead the design and delivery of agentic commerce transformation programs for industrial clients. This role will help manufacturers, equipment OEMs,…
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Enterprise Change and Training Design Senior Manager, Life Sciences
Accenture
Columbus, OH · Cincinnati, OH · Cleveland, OH
Design and oversee the enterprise-wide change and training curriculum for the transformation program• Define the communications strategy across the enterprise - ensuring all levels of the…
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Manager, Consulting Services | Data Migration - Oracle Health
Oracle
Columbus, OH
- $92,300 to $209,500 USD / year
We are looking for an experienced Manager to help lead the design, configuration, activation, and support of Oracle Health EHR (Millennium) data migration solutions for both Federal and…
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Agentic Commerce Senior Manager | GEO & Search
Accenture
Cincinnati, OH · Cleveland, OH · Columbus, OH
- $132,500 to $338,300 USD / year
We are seeking a Senior Manager to help lead the design and delivery of generative engine optimization and digital ecosystem transformation programs. This role sits directly below the…
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Oracle PMO - Senior Manager
PwC
Cleveland, OH · Columbus, OH · Cincinnati, OH · Toledo, OH
As a Senior Manager Oracle PMO you will lead large-scale Oracle program management efforts, coordinating multiple projects, resources, and stakeholders to support successful delivery of…
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
BELLOWS FALLS, VT
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
FORT WORTH, TX
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 3 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
NEWARK, NJ
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 3 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
LAS VEGAS, NV
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
NEW ORLEANS, LA
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
SCOTTSVILLE, KY
- $17 to $23.25 USD / hour
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Added 3 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
FORT DODGE, IA
- $17 to $23.25 USD / hour
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Added 4 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
CARPENTERSVILLE, IL
- $17 to $23.25 USD / hour
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Added 4 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
CHICAGO, IL
- $19.25 to $26 USD / hour
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
CHICAGO, IL
- $21 to $29 USD / hour
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Added 4 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
FRESNO, CA
- $18.25 to $25 USD / hour
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
TORRANCE, CA
- $18.25 to $25 USD / hour
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Added 4 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
LAKEWOOD, CA
- $18.25 to $25 USD / hour
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
MESA, AZ
- $18.25 to $25 USD / hour
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Added 4 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
EAGLE RIVER, AK
- $18.25 to $25 USD / hour
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Added 28 mins ago
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Project Manager Consultant - Cybersecurity Controls
Kalles Group
Seattle, WA
- $175,000 to $195,000 USD / year
As the Project Manager Consultant for a cybersecurity controls prioritization program for our client (a large global philanthropic organization), you’ll be the program’s prioritization…
Added 28 mins ago
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Change Manager Consultant - Cybersecurity Controls and Enterprise Program
Kalles Group
Seattle, WA
- $140,000 to $170,000 USD / year
As the Change Management Consultant for cybersecurity controls and an enterprise program for our client (a large global philanthropic organization), you’ll own change management for both…
Added 34 mins ago
Director Business Performance Finance Operations
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Philadelphia, PA
The Director leads the specialist team, including the Senior Manager, NPI & Strategic Initiatives, deploys resources against enterprise priorities and partners closely with Segment Finance…

Athletico Physical Therapy

Front Office Coordinator

Streator, IL, United States

$16.6 to $23.5 USD / hour

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Job details

Pay: $16.6 to $23.5 USD / hour
Apply by: Nov 3, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Overview

About Us:

At Athletico, we believe in the power of support – because a little help can lead to extraordinary achievements. Physical therapy isn’t just about recovery; it’s about transformation. Our team thrives on providing life-changing care for our patients, and we know that achieving this begins with taking care of our own.

Our mission is simple yet powerful: Extraordinary people improving lives.

Position Summary:

The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance, safeguarding data integrity, and supporting revenue cycle performance. This role reports directly to the Clinic Manager and collaborates closely with clinical teams, while receiving functional and technical support from the Patient Experience Specialist (PES).

Benefits offered with this full-time position:

Medical & Rx, Dental and Vision (eligibility begins day one of employment)
HSA, Healthcare FSA, Dependent Care FSA
Progyny Fertility Benefit
Critical Illness, Accident, & Hospital Indemnity Insurance
Company Paid Basic Life / AD&D
Supplemental Life Insurance (Employee, Spouse, Child)
Company Paid Short-Term & Long-Term Disability
Long-Term Disability Buy-Up Option
Company Paid Maternity & Parental Leave
Adoption & Surrogacy Expense Reimbursement
KinderCare Discount
Legal & Credit Monitoring
15 days PTO (accruing starts immediately upon hire)
6 Major Holidays off plus 2 floating holidays yearly
Additional compensation opportunities on top of base pay
Bereavement Time Off & Resources
Commuter: Pre-Tax Transit & Parking
Retirement 401(k) (for 21+) w/ Per-Pay Company Match
SoFi Financial Wellness Tools & Loan Resources
HUSK Fitness Resources & Gym Discounts
Home, Auto, and Pet Insurance
Employee Assistance Program (EAP)
Employee Discount Program
Learn more by checking out our 2026 Athletico's Benefits Summary.

Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization.

Deliver an exceptional front-office experience by greeting patients warmly, resolving issues promptly, and ensuring positive interactions at every touchpoint.
Accurately complete patient intake and registration, including demographic verification, insurance eligibility, and authorization requirements, to maintain data integrity and compliance.
Educate patients on financial responsibilities, payment options, and digital tools (e.g., patient portal) to improve transparency and engagement.
Collect time-of-service payments and meet established collection targets to support revenue cycle performance.
Manage clinic scheduling workflows to optimize provider availability and patient access, ensuring alignment with organizational standards.
Monitor and achieve key performance indicators (KPIs) for registration accuracy, insurance verification turnaround, and patient satisfaction.
Collaborate with Patient Experience Specialists (PES), Billing, and Clinical Operations teams to resolve complex insurance or scheduling issues and escalate as needed.
Utilize EMR systems, dashboards, and reporting tools to track patient outcomes, identify discrepancies, and support continuous improvement initiatives.
Coordinate communication of patient progress notes and plans of care to referral sources in a timely and accurate manner.
Support clinic engagement by organizing patient milestone celebrations and community-building activities in partnership with the clinical team.
Participate in ongoing training and cross-training programs to maintain proficiency in front-office operations and contribute to team flexibility.
Organizes activities (e.g., patient’s goal celebrations, holiday celebrations) in coordination with the clinical team.
Provide Rehab Aide cross training on front office duties.

Qualifications:

Education:
High School Diploma or GED
Knowledge and Technical Skills:
Excellent customer service skills
Proficient with the use of MS Office, Outlook and Excel
Knowledge of healthcare insurance benefits and coverage preferred
Experience with requesting and managing customer payments preferred
Work Experience
1-2 years of customer service required
1-2 years of healthcare administration preferred

Knowledge and Technical Skills:

Demonstrated ability to deliver exceptional customer service and resolve issues promptly in a high-volume, patient-facing environment
Proficiency in electronic medical record (EMR/EHR) systems and scheduling platforms; ability to navigate dashboards and reporting tools for data accuracy
Strong understanding of insurance verification processes, prior authorization requirements, and financial clearance workflows
Working knowledge of HIPAA compliance and patient privacy standards
Skilled in Microsoft Office Suite (Outlook, Excel, Word) and collaboration tools (Teams); ability to learn new technologies quickly
Excellent written and verbal communication skills, including the ability to explain financial responsibilities and digital tools to patients clearly
Strong organizational and time management skills with attention to detail and accuracy in data entry
Ability to meet or exceed performance metrics (e.g., registration accuracy, collection targets) and adapt to continuous process improvements

Language Skills:

Ability to read, write and speak English proficiently

Physical Demands:

Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding.
Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus

Work Environment:

Consistent with a standard office environment, noise level is low with little to no extra ordinary environmental factors.

Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salaried ranges listed are for full time (40 hour) employees. Additional pay such as incentive, GAP, overtime, and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.

Minimum Salary/Wage USD$ 16.60 Hr. Maximum Salary/Wage USD$ 23.50 Hr.

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