Jobs in the United States

25+ jobs

Save this search

Added just now
Warren Street Bar Food & Beverage Floor Manager
Crosby Hotel LLC
New York, NY
Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at Warren Street…
Added just now
N
AI Transformation Lead, Sr. Manager
NielsenIQ
Remote, United States
- $114,800 to $126,240 USD / year
We are seeking a strategic, business-oriented AI Transformation Lead, Sr. Manager to identify and translate high-value business opportunities into scalable AI-enabled workflows, solutions,…
Added just now
Event Planning Manager
Westmont Group
Denver, CO
· Manage function details and related activities to ensure that program requirements are satisfied. Anticipate and handle customer complaints and/or problems to ensure quality product…
Added 1 min ago
Guest Service Specialist
Mister Car Wash
Tucson, AZ
customer service, customer support, retail, retail associate, sales associate, cashier, team member, store associate, front desk, guest service, client service, customer care, sales, inside…
Added 1 min ago
HR Business Partner 3
Onto Innovation Inc-US
United States
…execute people programs and policies, address employee and manager concerns, support business transformation efforts, and drive a positive employee experience. This role offers an…
Added 1 min ago
Senior Software Engineer
Onto Innovation Inc-US
United States
3. Travel (up to 30%) to other locations and customer sites for projects and support onsite issues.
Added 1 min ago
A
Data Services Intern
Arine
Remote, United States
- $25 USD / hour
The Data Services Intern will report to a manager within the Data Services department . This is a hands-on opportunity to transition from academic theory to real-world application. You will…
Added 1 min ago
Store Manager
Grocery Outlet
Williamsburg, VA
The Store Manager leads all aspects of a Grocery Outlet location. This role carries full accountability for business performance, operational consistency, team leadership, and customer…
Added 1 min ago
DM
Chiller Technical Team Lead
Design Mechanical, Inc.
Louisville, CO
- $40 to $55 USD / hour
…Voluntary Spouse & Child Insurance, AD&D, Employee Assistance Program, PTO, Paid Holidays, voluntary additional insurances/benefits, and other great…
Added 1 min ago
Store Manager
Grocery Outlet
Chesapeake, VA
The Store Manager leads all aspects of a Grocery Outlet location. This role carries full accountability for business performance, operational consistency, team leadership, and customer…
Added 1 min ago
Multifamily Business Management - SVP
Fannie Mae
Washington, DC
…office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open…
Added 1 min ago
PRN Certified Medical Assistant (4698)
WACO FAMILY MEDICINE
Waco, TX
Completed an accredited medical assisting program and an externship in a supervised healthcare setting.
Added 1 min ago
Lead Technical Program Manager
JPMC page
Wilmington, DE
As a Lead Technical Program Manager in Consumer & Community Banking’s Auto Originations Technology team, you will drive the successful delivery of complex technology projects and programs…
Added 1 min ago
Technology Consulting - Financial Services - Senior Manager - Financial Crime
EY
Jericho, NY · New York, NY · Charlotte, NC
…Anti-Money Laundering (AML); Transaction Monitoring; Know-Your-Customer (KYC) and Customer Due Diligence (CDD); sanctions and payment screening; trading compliance within brokerage, banking…
Added 1 min ago
PRN Concierge
Grand Living
Georgetown, TX
…Concierge position is under the direction of the Business Office Manager in accordance with Community’s standards, processes, procedures, practices and…
Added 1 min ago
Leave and Accommodation Manager
Arctic Wolf Networks, Inc.
Remote, United States
Monitor leave timelines and ensure employee, manager, payroll, and vendor actions are completed within required deadlines.
Added 1 min ago
Community Branch Manager
First Interstate BancSystem
Boise, ID
The Community Branch Manager is responsible for the delivery of outstanding client service, achievement of growth goals, operational efficiencies, and development of branch employees,…
Added 1 min ago
CC
Salad Room Days Lead
Chicago Corporate HQ (Bryn Mawr)
Broadview, IL
- $20 to $25 USD / hour
…specifications. Confers with Production Supervisor or Plant Manager to review schedules, specifications and priorities to plan departmental work assignments. He is responsible for producing…
Added 1 min ago
Talent Acquisition Specialist (Intermediate OR Senior)
Teacher Retirement System of Texas (TRS)
Austin, TX
Collaborates to coordinate the TRS’ internship program and builds long-term relationships with colleges, universities, professional organizations, and functional leaders within the…
Added 1 min ago
TT
Loss Prevention Investigator (National Task Force)
The TJX Companies Inc
Vacaville, CA
- $24.1 to $30.7 USD / hour
· Utilize loss prevention reporting tools to identify and investigate ORC cases at the direction of the Regional Investigations Manager or the Senior Investigator.
Added 1 min ago
Billing & Accounts Receivable Specialist.
Woodfords Recruitment
Westbrook, ME
This position will work closely with program staff, third-party payors, and our billing software partners to ensure workflows are efficient, compliant, and responsive - helping secure the…
Added 2 mins ago
Relationship Banker
First National Bank Of Pennsylvania
Greensburg, PA
…responsible for the execution of branch leads at the direction of the Manager, consistent execution of all customer transaction requests, and identification of opportunities to convert…
Added 2 mins ago
Food Service Director
Healthcare Services Group, Inc.
KINSTON, NC
The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires…
Added 2 mins ago
B
Senior Intelligence Team Lead – CIF JPMO (DIA)
B&A
Washington, DC
- $130,000 to $200,000 USD / year
Coordinate with the overall Task Order Program Manager on technical efforts and task order performance.
Added 2 mins ago
B
Senior Intelligence Team Lead – CMG (DIA)
B&A
Washington, DC
- $130,000 to $200,000 USD / year
Coordinate with the overall Task Order Program Manager on technical efforts and task order performance.

Athletico Physical Therapy

Front Office Coordinator

Streator, IL, United States

$16.6 to $23.5 USD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $16.6 to $23.5 USD / hour
Apply by: Nov 3, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Overview

About Us:

At Athletico, we believe in the power of support – because a little help can lead to extraordinary achievements. Physical therapy isn’t just about recovery; it’s about transformation. Our team thrives on providing life-changing care for our patients, and we know that achieving this begins with taking care of our own.

Our mission is simple yet powerful: Extraordinary people improving lives.

Position Summary:

The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance, safeguarding data integrity, and supporting revenue cycle performance. This role reports directly to the Clinic Manager and collaborates closely with clinical teams, while receiving functional and technical support from the Patient Experience Specialist (PES).

Benefits offered with this full-time position:

Medical & Rx, Dental and Vision (eligibility begins day one of employment)
HSA, Healthcare FSA, Dependent Care FSA
Progyny Fertility Benefit
Critical Illness, Accident, & Hospital Indemnity Insurance
Company Paid Basic Life / AD&D
Supplemental Life Insurance (Employee, Spouse, Child)
Company Paid Short-Term & Long-Term Disability
Long-Term Disability Buy-Up Option
Company Paid Maternity & Parental Leave
Adoption & Surrogacy Expense Reimbursement
KinderCare Discount
Legal & Credit Monitoring
15 days PTO (accruing starts immediately upon hire)
6 Major Holidays off plus 2 floating holidays yearly
Additional compensation opportunities on top of base pay
Bereavement Time Off & Resources
Commuter: Pre-Tax Transit & Parking
Retirement 401(k) (for 21+) w/ Per-Pay Company Match
SoFi Financial Wellness Tools & Loan Resources
HUSK Fitness Resources & Gym Discounts
Home, Auto, and Pet Insurance
Employee Assistance Program (EAP)
Employee Discount Program
Learn more by checking out our 2026 Athletico's Benefits Summary.

Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization.

Deliver an exceptional front-office experience by greeting patients warmly, resolving issues promptly, and ensuring positive interactions at every touchpoint.
Accurately complete patient intake and registration, including demographic verification, insurance eligibility, and authorization requirements, to maintain data integrity and compliance.
Educate patients on financial responsibilities, payment options, and digital tools (e.g., patient portal) to improve transparency and engagement.
Collect time-of-service payments and meet established collection targets to support revenue cycle performance.
Manage clinic scheduling workflows to optimize provider availability and patient access, ensuring alignment with organizational standards.
Monitor and achieve key performance indicators (KPIs) for registration accuracy, insurance verification turnaround, and patient satisfaction.
Collaborate with Patient Experience Specialists (PES), Billing, and Clinical Operations teams to resolve complex insurance or scheduling issues and escalate as needed.
Utilize EMR systems, dashboards, and reporting tools to track patient outcomes, identify discrepancies, and support continuous improvement initiatives.
Coordinate communication of patient progress notes and plans of care to referral sources in a timely and accurate manner.
Support clinic engagement by organizing patient milestone celebrations and community-building activities in partnership with the clinical team.
Participate in ongoing training and cross-training programs to maintain proficiency in front-office operations and contribute to team flexibility.
Organizes activities (e.g., patient’s goal celebrations, holiday celebrations) in coordination with the clinical team.
Provide Rehab Aide cross training on front office duties.

Qualifications:

Education:
High School Diploma or GED
Knowledge and Technical Skills:
Excellent customer service skills
Proficient with the use of MS Office, Outlook and Excel
Knowledge of healthcare insurance benefits and coverage preferred
Experience with requesting and managing customer payments preferred
Work Experience
1-2 years of customer service required
1-2 years of healthcare administration preferred

Knowledge and Technical Skills:

Demonstrated ability to deliver exceptional customer service and resolve issues promptly in a high-volume, patient-facing environment
Proficiency in electronic medical record (EMR/EHR) systems and scheduling platforms; ability to navigate dashboards and reporting tools for data accuracy
Strong understanding of insurance verification processes, prior authorization requirements, and financial clearance workflows
Working knowledge of HIPAA compliance and patient privacy standards
Skilled in Microsoft Office Suite (Outlook, Excel, Word) and collaboration tools (Teams); ability to learn new technologies quickly
Excellent written and verbal communication skills, including the ability to explain financial responsibilities and digital tools to patients clearly
Strong organizational and time management skills with attention to detail and accuracy in data entry
Ability to meet or exceed performance metrics (e.g., registration accuracy, collection targets) and adapt to continuous process improvements

Language Skills:

Ability to read, write and speak English proficiently

Physical Demands:

Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding.
Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus

Work Environment:

Consistent with a standard office environment, noise level is low with little to no extra ordinary environmental factors.

Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salaried ranges listed are for full time (40 hour) employees. Additional pay such as incentive, GAP, overtime, and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.

Minimum Salary/Wage USD$ 16.60 Hr. Maximum Salary/Wage USD$ 23.50 Hr.

Apply About employer

Report this job