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Added 25 mins ago
Senior Manager, Customer & Shopper Marketing, Natrol
Vytalogy Wellness, LLC
UNAVAILABLE
The Senior Manager, Customer & Shopper Marketing will lead customer and channel marketing strategies for Natrol across Mass, Grocery, Club, Drug and other priority retail channels. This…
Added 28 mins ago
Project Manager-Applied Sterilization Technologies
Isomedix Operations Inc. (US)
Spokane, WA
The Applied Sterilization Technologies (AST) Project Manager facilitates the delivery of world class service to our Customers by managing the delivery of complex projects by working closely…
Added 32 mins ago
D
Operational Program Director / 245D Designated Manager * Up to $5000 sign on bonus *
Dungarvin
Saint Paul, MN
- $65,000 to $66,787.5 USD / year
The Operational Program Director (OPD) will be responsible for leadership and coordination of the overall programs which work with persons with ID, DD, Mental Health Diagnosis, medical…
Added 32 mins ago
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Mental Health Program Manager (MHPD) * Up to $5000 sign on bonus *
Dungarvin
Amboy, MN
- $65,000 to $66,787.5 USD / year
In this exciting role you are responsible for the coordination and supervising one to two residential programs that specialize in supporting individuals with challenging behavioral and…
Added 32 mins ago
D
Mental Health Program Manager (MHPD) * Up to $5000 sign on bonus *
Dungarvin
Le Sueur, MN
- $65,000 to $66,787.5 USD / year
In this exciting role you are responsible for the coordination and supervising one to two residential programs that specialize in supporting individuals with challenging behavioral and…
Added 32 mins ago
D
Mental Health Program Manager (MHPD) * Up to $5000 sign on bonus *
Dungarvin
Owatonna, MN
- $65,000 to $66,787.5 USD / year
In this exciting role you are responsible for the coordination and supervising one to two residential programs that specialize in supporting individuals with challenging behavioral and…
Added 32 mins ago
D
Mental Health Program Manager (MHPD) * Up to $5000 sign on bonus *
Dungarvin
Spring Valley, MN
- $65,000 to $66,787.5 USD / year
In this exciting role you are responsible for the coordination and supervising one to two residential programs that specialize in supporting individuals with challenging behavioral and…
Added 51 mins ago
Plasma Center Paramedic - EMT-P
USA - 3387 BioLife Plasma Services, LP
Chesapeake, VA
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color,…
Added 51 mins ago
Plasma Center LPN/LVN
USA - 3387 BioLife Plasma Services, LP
MO
…life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist…
Added 58 mins ago
CH
Operations Manager-CA
CVS Health
Los Angeles, CA
- $23.42 to $37.42 USD / hour
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Added 58 mins ago
CH
CA District Support Pharmacist FT
CVS Health
Big Bear Lake, CA
- $65 to $81 USD / hour
As a DSP, you have a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. You will work within the…
Added 58 mins ago
CH
Pharmacy Technician
CVS Health
San Mateo, CA
- $20.6 to $30.6 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 58 mins ago
CH
CA Pharmacy Manager
CVS Health
Dublin, CA
- $70 to $91 USD / hour
As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and…
Added 58 mins ago
CH
Staff Pharmacist Full Time
CVS Health
Lancaster, PA
- $60 to $76 USD / hour
- Full-time
Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the…
Added 58 mins ago
CH
District Support Pharmacist Full Time
CVS Health
Parkesburg, PA
- $60 to $76 USD / hour
- Full-time
As a DSP, you have a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. You will work within the…
Added 58 mins ago
CH
Staff Pharmacist Full Time
CVS Health
Lititz, PA
- $60 to $76 USD / hour
- Full-time
Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the…
Added 58 mins ago
CH
Pharmacy Technician
CVS Health
Berkeley, CA
- $21.26 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 58 mins ago
CH
District Support Pharmacist
CVS Health
Redlands, CA
- $65 to $81 USD / hour
As a DSP, you have a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. You will work within the…
Added 58 mins ago
CH
Store Manager In Training
CVS Health
Manhattan Beach, CA
- $18.5 to $28.67 USD / hour
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Added 58 mins ago
CH
Store Team Leader, CA 9551
CVS Health
Seal Beach, CA
- $30.28 to $50.48 USD / hour
Maintain a strong working relationship with Rx DL, Pharmacy Manager, pharmacy team and any other in-store teams (e.g., Minute Clinic, etc.) to foster a #OneTeam mentality and support a…
Added 58 mins ago
Licensed Independent Behavioral Health Clinician Case Manager
CVS Health
Work at Home, PA
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Added 58 mins ago
CH
CA District Support Pharmacist FT
CVS Health
Mckinleyville, CA
- $65 to $81 USD / hour
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Added 58 mins ago
CH
CA Staff Pharmacist FT
CVS Health
Mount Shasta, CA
- $65 to $81 USD / hour
Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the…
Added 1 hour ago
Early Childhood Special Education Teacher
Virginia Beach City Public Schools
Virginia Beach, VA
Assist in preparation of data for local, state, and federal reports.
Added 1 hour ago
Early Childhood Special Education Teacher
Virginia Beach City Public Schools
Virginia Beach, VA
Assist in preparation of data for local, state, and federal reports.

Athletico Physical Therapy

Front Office Coordinator

Glenview, IL, United States

$16.6 to $23.5 USD / hour

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Job details

Pay: $16.6 to $23.5 USD / hour
Apply by: Oct 30, 2027
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Overview

Schedule:

Must have availability to work a rotating schedule, Monday through Friday

(Schedule could be: 7:00 am to 3:30 pm or 9:30 am to 6:00 pm)

About Us:

At Athletico, we believe in the power of support – because a little help can lead to extraordinary achievements. Physical therapy isn’t just about recovery; it’s about transformation. Our team thrives on providing life-changing care for our patients, and we know that achieving this begins with taking care of our own.

Our mission is simple yet powerful: Extraordinary people improving lives.

Position Summary:

The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance, safeguarding data integrity, and supporting revenue cycle performance. This role reports directly to the Clinic Manager and collaborates closely with clinical teams, while receiving functional and technical support from the Patient Experience Specialist (PES).

Benefits offered with this full-time position:

Medical & Rx, Dental and Vision (eligibility begins day one of employment)
HSA, Healthcare FSA, Dependent Care FSA
Progyny Fertility Benefit
Critical Illness, Accident, & Hospital Indemnity Insurance
Company Paid Basic Life / AD&D
Supplemental Life Insurance (Employee, Spouse, Child)
Company Paid Short-Term & Long-Term Disability
Long-Term Disability Buy-Up Option
Company Paid Maternity & Parental Leave
Adoption & Surrogacy Expense Reimbursement
KinderCare Discount
Legal & Credit Monitoring
15 days PTO (accruing starts immediately upon hire)
6 Major Holidays off plus 2 floating holidays yearly
Additional compensation opportunities on top of base pay
Bereavement Time Off & Resources
Commuter: Pre-Tax Transit & Parking
Retirement 401(k) (for 21+) w/ Per-Pay Company Match
SoFi Financial Wellness Tools & Loan Resources
HUSK Fitness Resources & Gym Discounts
Home, Auto, and Pet Insurance
Employee Assistance Program (EAP)
Employee Discount Program
Learn more by checking out our 2026 Athletico's Benefits Summary.

Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization.

Deliver an exceptional front-office experience by greeting patients warmly, resolving issues promptly, and ensuring positive interactions at every touchpoint.
Accurately complete patient intake and registration, including demographic verification, insurance eligibility, and authorization requirements, to maintain data integrity and compliance.
Educate patients on financial responsibilities, payment options, and digital tools (e.g., patient portal) to improve transparency and engagement.
Collect time-of-service payments and meet established collection targets to support revenue cycle performance.
Manage clinic scheduling workflows to optimize provider availability and patient access, ensuring alignment with organizational standards.
Monitor and achieve key performance indicators (KPIs) for registration accuracy, insurance verification turnaround, and patient satisfaction.
Collaborate with Patient Experience Specialists (PES), Billing, and Clinical Operations teams to resolve complex insurance or scheduling issues and escalate as needed.
Utilize EMR systems, dashboards, and reporting tools to track patient outcomes, identify discrepancies, and support continuous improvement initiatives.
Coordinate communication of patient progress notes and plans of care to referral sources in a timely and accurate manner.
Support clinic engagement by organizing patient milestone celebrations and community-building activities in partnership with the clinical team.
Participate in ongoing training and cross-training programs to maintain proficiency in front-office operations and contribute to team flexibility.
Organizes activities (e.g., patient’s goal celebrations, holiday celebrations) in coordination with the clinical team.
Provide Rehab Aide cross training on front office duties.

Qualifications:

Education:
High School Diploma or GED
Knowledge and Technical Skills:
Excellent customer service skills
Proficient with the use of MS Office, Outlook and Excel
Knowledge of healthcare insurance benefits and coverage preferred
Experience with requesting and managing customer payments preferred
Work Experience
1-2 years of customer service required
1-2 years of healthcare administration preferred

Knowledge and Technical Skills:

Demonstrated ability to deliver exceptional customer service and resolve issues promptly in a high-volume, patient-facing environment
Proficiency in electronic medical record (EMR/EHR) systems and scheduling platforms; ability to navigate dashboards and reporting tools for data accuracy
Strong understanding of insurance verification processes, prior authorization requirements, and financial clearance workflows
Working knowledge of HIPAA compliance and patient privacy standards
Skilled in Microsoft Office Suite (Outlook, Excel, Word) and collaboration tools (Teams); ability to learn new technologies quickly
Excellent written and verbal communication skills, including the ability to explain financial responsibilities and digital tools to patients clearly
Strong organizational and time management skills with attention to detail and accuracy in data entry
Ability to meet or exceed performance metrics (e.g., registration accuracy, collection targets) and adapt to continuous process improvements

Language Skills:

Ability to read, write and speak English proficiently

Physical Demands:

Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding.
Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus

Work Environment:

Consistent with a standard office environment, noise level is low with little to no extra ordinary environmental factors.

Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salaried ranges listed are for full time (40 hour) employees. Additional pay such as incentive, GAP, overtime, and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.

Minimum Salary/Wage USD$ 16.60 Hr. Maximum Salary/Wage USD$ 23.50 Hr.

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