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Water Education Center Program and Facility Supervisor
Central Arizona Project
Phoenix, AZ
The Program and Facility Supervisor is responsible for the day-to-day operations and overall coordination of the Water Education Center (WEC) at the Central Arizona Project (CAP). The WEC…
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Capture Manager
Advanced Space
Westminster, CO
…first identification through qualification, shaping, solution development, proposal submission, customer positioning, negotiation support, and handoff to engineering. You'll be the primary…
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Client Delivery Manager - US Northeast
SAP
Newtown Square, PA
…use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business…
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Parking Facility Manager
ABM US
Austin, TX · Round Rock, TX · Cedar Park, TX · Pflugerville, TX
…responsible for assisting in the oversight of all aspects of parking operations, including staffing, facility management, revenue optimization, and customer service. The ideal candidate…
Added 1 min ago
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Director of Human Resources
Christ House
Washington, DC
- $100,000 to $120,000 USD / year
…Human Resources to lead the organization’s human resources operations and support a strong, compliant, and effective…
Added 1 min ago
Maintenance Supervisor (KTP)
Ford
Louisville, KY · Louisville
…forefront. This isn't just a supervisory role; it's a critical leadership position where you'll have the power to shape culture, drive performance, and directly impact the quality and…
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Spring 2027 WMG Emerging Talent Associate Program (Warner Records)
Warner Music Inc
NY
- $17 to $18.42 USD / hour
Upon joining the program, Emerging Talent Associates (ETAs) are fully immersed in the day-to-day activities of their assigned department. They participate in strategic meetings, help solve…
Added 1 min ago
WM
Spring 2027 WMG Emerging Talent Associate Program (WEA)
Warner Music Inc
NY
- $17 to $18.42 USD / hour
Upon joining the program, Emerging Talent Associates (ETAs) are fully immersed in the day-to-day activities of their assigned department. They participate in strategic meetings, help solve…
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Dir Enterprise Environmental
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CHICAGO, IL · OAKBROOK TERRACE, IL · PHILADELPHIA, PA · Baltimore, MD
- $168,000 USD / year
Provide Enterprise Environmental Risk & Regulatory Leadership. Establish the enterprise approach to identifying, assessing, prioritizing, and managing significant environmental risks.…
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Vice President, Clinical Science & Clinical Development
Celldex Therapeutics
Hampton, NJ
Partner with the Chief Medical Officer and Clinical Leadership Team on portfolio strategy, program prioritization and key development decisions.
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Director Talent Management
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Corporate-Chesterfield, MO
Oversee HR operations within assigned territory; work with field and corporate HR teams to achieve effective and inclusive recruitment, onboarding, employment, compensation, benefits,…
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Project Cost Manager
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…excellence and investing in our people. Our structured career development program empowers associates to grow quickly into expanded roles and responsibilities based on merit. With…
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Occupational Therapy Assistant
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Chillicothe, OH
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Wal-Mart Stores Texas, LL
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Wal-Mart Stores East, LP
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(USA) Front End Coach
Wal-Mart Stores East, LP
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(USA) Asset Protection Operations Coach
Wal-Mart Stores East, LP
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(USA) Asset Protection Operations Coach
Wal-Mart Stores Texas, LL
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(USA) Asset Protection Operations Coach
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(USA) GM Coach
Wal-Mart Stores East, LP
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(USA) Overnight Stocking Coach, Non-Complex, Management
Walmart Inc.
NV
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(USA) Overnight Stocking Coach, Non-Complex, Management
Wal-Mart Stores East, LP
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AT&T Services, Inc.

Lead Network Technology Support

Remote, United States

$130,700 to $196,100 USD / year

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Job details

Pay: $130,700 to $196,100 USD / year
Apply by: Nov 13, 2026
Experience: 5+ years’ related experience in area of professional responsibility
Posting language: English
Posted: Nov 5, 2026

Original job description

This is a full-time onsite role based in the location(s) posted and is performed from the designated work location five days per week. No relocation is offered.

AT&T will not hire any applicants for this position who require employer sponsorship now or in the future.

Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T, you won’t just imagine the future - you’ll build it.

What you’ll do:

As Lead Network Technology Support, an experienced professional, recognized as an expert, creatively resolving complex issues with broad and in-depth knowledge. Leads significant projects with strategic autonomy, influencing executive decisions. Mentors less experienced staff, implements long-term plans impacting the organization, and frequently collaborates with senior leadership.

Leading and overseeing fault management and lifecycle management processes, coordinating with DevOps, product development, and engineering teams, and managing change procedures for network reliability and performance improvements. Ensuring the reliability and continuous operation of AT&T’s Optical, IP Core, Mobility, and advanced communication technologies through 24x7 technical support, fault and lifecycle management, and comprehensive understanding of end-to-end services.

What you’ll need:

Troubleshooting and Issue Resolution: Diagnose network problems, provide technical support, manage incidents, coordinate root cause analysis, restore service, and solve Tier 2 issues.
Network Monitoring and Maintenance: Monitor network performance, perform routine maintenance, optimize operations, and proactively maintain system configurations using alarm and KPI monitoring.
Configuration and Deployment: Configure network devices, deploy network solutions, manage configurations, and implement vendor/IT fixes or design changes.
Collaboration and Coordination: Work with teams, coordinate with vendors, support projects, collaborate with business partners in DevOps, and interact with customers.
Documentation and Reporting: Maintain documentation, create technical and process documentation, review and interpret technical and vendor specifications, and generate reports

What you’ll bring:

Required Experience:
5+ years’ related experience in area of professional responsibility
24x7x365 operations and can include night and weekend shifts
Valid driver’s license
Desired Education:
Bachelor’s degree (BS/BA) preferred.

Supervisory: No

Environmental Requirements: This position may be responsible for contributing to ATT compliance with environmental laws and regulations as applicable to its job function. This may include, but is not limited to, work related to fuel tanks, emergency and stand-by generators, boilers, hazardous waste, hazardous materials, batteries, manholes and vaults, water wells, linear and other construction projects, water discharge, or air emissions.

Our Lead Network Technology Support jobs earn between $130,700.00 - $196,100.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

Time Type:

Regular

Location:

Grand Prairie, Texas

Salary Range:

$130,700.00 - $196,100.00 AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.

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More about this job

Skills

DevOps
Communication skills
Technical support
Troubleshooting
Root cause analysis
Collaboration
Communicate with customers
Documentation
Reporting
Valid driver's licence
Regulatory compliance
Characteristics of waste

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