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United States
Our food program has set the bar high and you’ll be executing that too. You care about your customers and set an example for the rest of your staff. You display a sense of urgency, patience…
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Store Assistant Manager
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United States
Our food program has set the bar high and you’ll be executing that too. You care about your customers and set an example for the rest of your staff. You display a sense of urgency, patience…
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Store Assistant Manager
CK Circle K Stores Inc.
United States
Our food program has set the bar high and you’ll be executing that too. You care about your customers and set an example for the rest of your staff. You display a sense of urgency, patience…
Added just now
Store Assistant Manager
CK Circle K Stores Inc.
United States
Our food program has set the bar high and you’ll be executing that too. You care about your customers and set an example for the rest of your staff. You display a sense of urgency, patience…
Added just now
Store Assistant Manager
CK Circle K Stores Inc.
United States
Our food program has set the bar high and you’ll be executing that too. You care about your customers and set an example for the rest of your staff. You display a sense of urgency, patience…
Added just now
Store Assistant Manager
CK Circle K Stores Inc.
United States
Our food program has set the bar high and you’ll be executing that too. You care about your customers and set an example for the rest of your staff. You display a sense of urgency, patience…
Added just now
Store Assistant Manager
CK Circle K Stores Inc.
United States
Our food program has set the bar high and you’ll be executing that too. You care about your customers and set an example for the rest of your staff. You display a sense of urgency, patience…
Added just now
Store Assistant Manager
CK Circle K Stores Inc.
United States
Our food program has set the bar high and you’ll be executing that too. You care about your customers and set an example for the rest of your staff. You display a sense of urgency, patience…
Added just now
Store Assistant Manager
CK Circle K Stores Inc.
United States
Our food program has set the bar high and you’ll be executing that too. You care about your customers and set an example for the rest of your staff. You display a sense of urgency, patience…
Added just now
Store Assistant Manager
CK Circle K Stores Inc.
United States
Our food program has set the bar high and you’ll be executing that too. You care about your customers and set an example for the rest of your staff. You display a sense of urgency, patience…
Added just now
Store Assistant Manager
CK Circle K Stores Inc.
United States
Our food program has set the bar high and you’ll be executing that too. You care about your customers and set an example for the rest of your staff. You display a sense of urgency, patience…
Added just now
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Behavior Technician - Registered Behavior Technician
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- $18.5 to $21.5 USD / hour
…earns between $18.50 to $19.50 per hour during our training program. Immediately upon completion of training, Behavior Technicians earn $20.50 to $21.50 per hour, depending on experience.…
Added just now
Assistant Manager
CK Circle K Stores Inc.
United States
Our food program has set the bar high and you’ll be executing that too. You care about your customers and set an example for the rest of your staff. You display a sense of urgency, patience…
Added just now
Assistant Manager
CK Circle K Stores Inc.
United States
Our food program has set the bar high and you’ll be executing that too. You care about your customers and set an example for the rest of your staff. You display a sense of urgency, patience…
Added just now
Assistant Manager
CK Circle K Stores Inc.
United States
Our food program has set the bar high and you’ll be executing that too. You care about your customers and set an example for the rest of your staff. You display a sense of urgency, patience…
Added just now
Store Assistant Manager
CK Circle K Stores Inc.
United States
Our food program has set the bar high and you’ll be executing that too. You care about your customers and set an example for the rest of your staff. You display a sense of urgency, patience…
Added just now
Assistant Manager
CK Circle K Stores Inc.
United States
Our food program has set the bar high and you’ll be executing that too. You care about your customers and set an example for the rest of your staff. You display a sense of urgency, patience…
Added 1 min ago
Quality Manager
Textron
Wilmington, MA
Must have demonstrated statistical analysis capabilities
Added 1 min ago
Operations Manager Trainee
WM
Orlando, FL
The Operations Manager Trainee (OMT) training program is intended to prepare individuals to become front-line Operations Managers. The majority of the day is spent in the field, interacting…

AT&T Mobility Services LLC

Inbound Call Center Tech Support Representative

Remote, United States

$26.21 USD / hour

Apply on att.wd1.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $26.21 USD / hour
Apply by: Dec 17, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

This full time position reports to our 12911 183rd St, Floor 003, Cerritos, CA 90703 location. If selected, you must be able to report to this location.

Flexibility to work any schedule during our 24 x 7 hours of operation is essential.

This is your opportunity to be the voice of AT&T – a global leader in communications and technology. As a member of our team, you’ll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers. While you drive to meet your daily goals, you’ll help our customers stay connected to what matters the most.

How you’ll make an impact As a Business Premier Service Consultant (Call Center Tech Support Representative), you’ll support business customers with a wide range of requests, including billing, service changes, troubleshooting, collections, sales, and technical support for all AT&T products and services. You’ll use multiple tools to resolve issues, update accounts, and handle inquiries about rate plans, devices, network coverage, returns, and more. By applying strong problem-solving and communication skills, you’ll deliver excellent customer experiences, collaborate with teams, and stay up to date with the latest technology and offerings.

What your day-to-day will look like

Instill confidence and loyalty in customers through thoughtful listening and clear communication, utilizing your knowledge of AT&T’s products and services to effectively service and retain customers.
Simplify and explain customer bills, rate plans, and features of AT&T’s products and services.
Troubleshoot and resolve customer-impacting issues, including voice and data problems that span multiple networks and interdependent network elements, considering network conditions, connectivity, devices, applications, provisioning, and billing.
Engage Tier 3 support (network and IT), third-party vendors, and suppliers as needed to resolve service faults and provide customer resolutions.
Support wireless local number portability (WLNP), relocations, combined bill support, after-hours inquiries, and pre-paid service.
Assist customers with the latest products and services, such as air cards, USB devices, and AT&T-provided software and applications.
Manage all aspects of customer accounts, including activations, service changes, credit checks, collections, and maintenance of accurate records and reports.
Interface with other departments, distribution centers, and management to resolve order, return, inventory, and escalation issues.
Support returns, exchanges, upgrades, accessory orders, missing order requests, and inventory management for various locations.
Sell products and services, making personalized recommendations based on customer needs.

Pay Transparency Our Business Premier Service Consultants $26.21 USD per hour. Not to mention paid training and all the other amazing rewards that working at AT&T offers.

Joining our team comes with amazing perks and benefits:

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone
Tuition reimbursement program
Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.
Paid Parental Leave
Medical/Dental/Vision coverage
401(k) plan
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs

What we’re looking for

At least one year of Tech Support experience is preferred; call center experience preferred.
Flexibility to work any schedule during hours of operation 24/7 is essential. Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime may be required.
Unwavering Customer Focus
Strong Work Ethic
Adaptability
Problem-Solving Skills
Attention to Details

Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions.

If you’re ready to take the lead as the voice of AT&T, we’d love to hear from you!

If you are considering jobs like Wireless Sales, Call Center Tech Support Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!

#connectourcustomers

Weekly Hours:

Time Type:

Regular

Location:

Cerritos, California AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.

Apply on att.wd1.myworkdayjobs.com About employer

More about this job

Skills

Troubleshooting
Sales
Technical support
Problem solving
Communication skills
Troubleshoot
Assist customers
Inventory management
Sell products
Adaptability
Customer service

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Work requirements

Jobs in the United States