Bilingual Clinical Program Manager (LCSW)

Join the NVFS Family: We are looking to hire a Bilingual Clinical Program Manager to join our Youth Initiatives team's Mental Health programs, including the Violence Prevention and Intervention Program (VPIP) and Family Reunification Program (FRP)! In this role, you will provide clinical and administrative leadership to programs supporting children, youth, and families who have experienced trauma, violence, family separation, and other significant life challenges.

You will supervise mental health counselors and therapists, oversee clinical service delivery, and strengthen trauma-informed practices that promote emotional well-being, healthy relationships, and long-term stability for youth and families throughout Northern Virginia.

Why This Role Matters: Children and families who have experienced trauma deserve compassionate, culturally responsive mental health services that help them heal and thrive. As a Clinical Program Manager, you will play an essential role in ensuring that youth and families receive high-quality clinical support while empowering mental health professionals through supervision, training, and professional development. Your leadership will strengthen clinical outcomes, support family reunification, and help build healthier, more resilient communities.

Benefits and Compensation: We want you to be well, have work/life flexibility, grow your career with us, and have the resources and support you need. Check out our comprehensive benefit offerings here in support of various dimensions of your wellbeing.

This position has a salary range of $85,000-$105,000 and is a hybrid position.

In this role, you will be responsible for:

Clinical Leadership and Staff Development

• Provide clinical supervision, case consultation, and professional guidance to mental health counselors, therapists, and other eligible clinical staff.

• Provide supervision toward independent clinical licensure, as appropriately credentialed and authorized, and support the professional development of licensed and pre-licensed clinicians.

• Lead recruitment, onboarding, coaching, and ongoing development efforts to build a skilled, collaborative, and effective clinical team.

• Monitor clinical practice, caseloads, and staff capacity to promote quality services, sound clinical judgment, and manageable workloads.

• Provide clinical consultation and guidance on complex cases, ethical considerations, and appropriate interventions.

Program Operations and Service Delivery

• Oversee day-to-day clinical operations, including referrals, waitlists, case assignments, service coordination, and continuity of care.

• Ensure services are accessible, responsive, and aligned with program models, clinical standards, and participant needs.

• Coordinate service delivery with schools and community partners, ensuring effective planning, staffing, communication, and documentation.

• Monitor program capacity, service utilization, and participant progress, identifying operational challenges and opportunities to improve service delivery.

• Provide direct clinical services when necessary to maintain continuity of care, address staffing needs, or support evidence-based practice implementation.

Clinical Quality and Evidence-Based Practices

• Lead the implementation and ongoing integration of evidence-based practices and trauma-informed interventions across programs.

• Monitor fidelity to clinical models through consultation, training, observation, and review of implementation measures.

• Establish and oversee clinical quality assurance practices, including case reviews, documentation standards, and clinical outcome monitoring.

• Lead Continuous Quality Improvement (CQI) efforts, using program data, staff feedback, and participant outcomes to identify improvement priorities and implement corrective action plans.

• Develop clinical onboarding resources and training opportunities to strengthen staff competencies and consistency in service delivery.

Program Performance and Compliance

• Monitor program goals, contractual deliverables, performance measures, and participant outcomes to ensure program effectiveness and accountability.

• Ensure compliance with applicable clinical standards, agency policies, funding requirements, and regulatory guidelines.

• Analyze program data and clinical outcomes to identify trends, evaluate service effectiveness, and inform program improvements.

• Partner with the Director on contract reporting, audits, funding applications, and program development initiatives.

Community Partnerships and Professional Engagement

• Build and maintain collaborative relationships with schools, community organizations, behavioral health providers, and other stakeholders.

• Represent NVFS in community partnerships, professional networks, task forces, and other forums.

• Provide training, consultation, and education to staff and other youth-serving professionals on trauma-informed care and relevant clinical topics.

• Identify opportunities to strengthen existing services and respond to emerging needs within the community.

Your Background: We understand that you may obtain skills through a variety of professional, personal, educational, and volunteer experiences.

• Master’s degree in Social Work with a clinical concentration
• Licensed Clinical Social Worker (LCSW) with an active, unrestricted license in Virginia and eligible to provide clinical supervision towards LCSW licensure in Virginia
• Demonstrated experience providing clinical services to children, youth, and/or families, preferably in community-based, school-based, or other settings serving individuals impacted by trauma or significant life stressors
• Experience providing clinical supervision, case consultation, and professional development to mental health clinicians and other direct service providers
• Experience overseeing clinical services, program operations, or service delivery within a behavioral health, human services, or community-based setting
• Demonstrated knowledge of trauma-informed care, evidence-based clinical interventions, ethical standards, and best practices in behavioral health service delivery
• Ability to generate and interpret program and clinical data, monitor performance measures, evaluate service effectiveness, and use findings to guide program improvements
• Oral and written fluency in both English and Spanish required
• Digital and technical proficiency, including working knowledge of Microsoft Office Suite.

Additional Requirements:

• Successful completion of background checks upon hire.

• TB testing required.

• Must be able to work a flexible schedule, including evenings and weekends as needed.

• Must have a valid U.S. driver's license, meet Motor Vehicle Record (MVR) check requirements, and have reliable transportation to travel to client homes and community locations and transport clients as needed.

• Must be comfortable providing services in varying home environments and working around children who may be ill.

Working at Northern Virginia Family Services (NVFS) means doing work that matters every day because of the difference you will make in the lives of children and families in Northern Virginia. NVFS’ breadth, depth and scope of services offer the resources and support to ensure that everyone in need, at every stage of life, maximizes their potential and fully contributes to a thriving community. At NVFS, we value every team member’s contribution and our collective impact on our clients and the community. NVFS is an equal opportunity employer, E-Verify participant and drug-free workplace.