Jobs in the United States

25+ jobs

Save this search

Added 4 mins ago
Diesel Technician C
Republic Services
Troy, NC
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician C performs preventive maintenance on diesel and…
Added 4 mins ago
Principal Project/Program Manager
BlueCross BlueShield of North Carolina
Remote, United States
The Principal Project/Program Manager will lead, plan, design, and develop multiple, larger and/or more complex programs on an enterprise level. Translate clinical needs into effective…
Added 5 mins ago
Prototype Production Planner
BorgWarner Inc.
Arden, NC
BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market. We are a company of innovators and independent thinkers that brings…
Added 5 mins ago
Sr. Manager Quality Assurance
AUMOVIO
Morganton, NC
Coordinate an effective SPC program throughout the plant and monitor the implementation
Added 5 mins ago
Airside Experience Specialist - RDU - PT
Signature Aviation
Morrisville, NC
…reputation if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or…
Added 5 mins ago
Store Supervisor (40) North Mt. Pleasant
TD Bank, N.A.
Mount Pleasant, SC
…Customer and Sales objectives. In the absence of any other manager, the role is expected to manage the Store and have the ability to run the teller side, platform, and Customer escalations.…
Added 5 mins ago
Sr Sales Training Manager - East Coast Remote
ThermoFisher Scientific
Greenville, NC · Wilmington, NC
The Sr Manager, Sales Training will be a part of the Pharma Services Group Sales Training team in the Commercial Operations Group. This individual will share responsibilities for the…
Added 5 mins ago
Sales Representative I , Spine -Asheville, NC
Medtronic
Asheville, NC
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work…
Added 5 mins ago
Branch Manager North Mountain District
Wells Fargo
MARION, NC · BURNSVILLE, NC · WEAVERVILLE, NC · NEWLAND, NC · MORGANTON, NC · ASHEVILLE, NC
Your onboarding starts with participation in the Branch Manager Readiness Program which is intended to offer a structured and supportive transition into leadership at Wells Fargo.…
Added 5 mins ago
Yankee Candle Retail-Seasonal Sales Associate-Durham, NC
Newell Brands
Durham, NC
Drive guest loyalty through the Rewards Loyalty program and Key Performance Indicators (KPIs).
Added 5 mins ago
VG
Senior Account Manager, Capital Equipment - West
Vitrolife Group
Remote, United States
- $130,000 to $165,000 USD / year
Vitrolife Group has an immediate opening in our North American Sales Team for a Senior Account Manager in the West Area responsible for Capital Equipment/Technologies.
Added 5 mins ago
VG
Senior Account Manager, Capital Equipment - East
Vitrolife Group
Remote, United States
- $130,000 to $165,000 USD / year
Vitrolife Group has an immediate opening in our North American Sales Team for a Senior Account Manager in the East Area responsible for Capital Equipment/Technologies.
Added 5 mins ago
Assistant Finance Manager - Brita
The Clorox Company
Durham, NC
…This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive…
Added 5 mins ago
Personal Lines Assistant Account Manager
Hub International
Greensboro, NC
HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health,…
Added 5 mins ago
Product Manager, Higher Education Discipline Product- Careers and Skills
Cengage Group
Raleigh, NC
We are seeking a Product Manager to lead discipline-specialized product clusters across Higher Education’s Careers and Skills.
Added 5 mins ago
PS
Sr. Events Specialist
PSI Services
Raleigh, NC
- Up to $80,000 USD / year
…delivery of a delegated portfolio of events within the PSI global B2B events program – a portfolio spanning seven business programs, approximately 160+ annual events, and seven strategic…
Added 5 mins ago
Sr Technical Program Manager, Consolidation Program
Cengage Group
Raleigh, NC
We are looking for an accomplished and dedicated Sr. Technology Program Manager to join our team. This role is responsible for leading our Consolidations program that spans all areas of our…
Added 5 mins ago
Sr Program Manager, Higher Ed Disciplines
Cengage Group
Raleigh, NC
We are looking for an accomplished and dedicated Sr. Program Manager to join our team. Cengage is accelerating how we bring new innovations and capabilities to our Higher Education…
Added 5 mins ago
Sr Learning Manager
Cengage Group
Raleigh, NC
The Cengage Work Editorial and Learning Team develops a content and program investment strategy specific to the Healthcare and Trades portfolio. This strategy sets the global standard for…
Added 5 mins ago
Cyber Security Manager - Diego Garcia
Amentum
Raleigh, NC
Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies and critical infrastructure sectors, is seeking an FRCS…
Added 5 mins ago
C
Program Manager, EBMS
CBRE
Raleigh, NC
- $105,000 to $115,000 USD / year
…education, training, and experience. The minimum salary for the Program Manager, EBMS position is $105,000 annually [or $50.48 per hour] and the maximum salary for the Program Manager, EBMS…
Added 5 mins ago
T
Information Security Engineer
TTEC
Raleigh, NC
- $65,000 to $70,000 USD / year
You’ll report to the Information Security Manager. Your role is impactful as it protects TTEC from data loss and security events.
Added 5 mins ago
Sr Technology Project Manager- Vulnerability and Product Support Team - Remote
SitusAMC
Raleigh, NC
…others, stay nimble, dream big, own every outcome, and think global but act local – come join our…
Added 5 mins ago
Systems Administrator – Kiteworks
SitusAMC
Raleigh, NC
…others, stay nimble, dream big, own every outcome, and think global but act local – come join our…
Added 5 mins ago
EC
Offer Manager - Brightlayer Energy
Eaton Corporation
Raleigh, NC
- $146,000 to $215,000 USD / year
Eaton is seeking an experienced Offer Manager for Brightlayer Energy to lead the product strategy, roadmap, global commercialization, and lifecycle management of Eaton's energy management…

at Marriott

Rooms Operations Manager

Miami Beach, FL, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Nov 3, 2026

Original job description

JOB SUMMARY

Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Room Operations Team

Verifies that goals are being translated to the team as they relate to guest tracking and productivity.
Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.
Verifies that the team has the capabilities to meet expectations.
Leads by example demonstrating self-confidence, energy and enthusiasm.
Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Rooms Operations Function(s)

Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).
Follows property specific second effort and recovery plan.
Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
Takes proactive approaches when dealing with employee concerns.
Extends professionalism and courtesy to employees at all times.
Communicates/updates all goals and results with employees.
Meets semiannually with staff on a one-to-one basis.
Assists/teaches the team scheduling against guest and hours/occupied room goals.
Performs hourly job functions as needed.
Performs other duties, as assigned, to meet business needs.

Managing and Monitoring Activities that Affect the Guest Experience

Understands the brand's service culture.
Provides excellent customer service by being readily available/approachable for all guests.
Strives to continually improve guest and employee satisfaction.
Takes proactive approaches when dealing with guest concerns.
Extends professionalism and courtesy to guests at all times.
Responds timely to customer service department request.
Verifies that all team members meet or exceed all hospitality requirements.

Managing Profitability

Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).
Verifies that a viable key control program is in place.
Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Strives to maximize the financial performance of the department.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.
Receives hiring recommendations from team supervisors.
Verifies that orientations for new team members are thorough and completed in a timely fashion.
Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
Celebrates successes and publicly recognizes the contributions of team members.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply About employer

Report this job