Jobs in the United States

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Assistant General Counsel
ARCO
Cincinnati, OH
Industry-leading performance-based bonus program
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Google Cloud Platform - SRE Manager
Huntington National Bank
Cincinnati, OH
Google Cloud Platform (GCP) Site Reliability Engineer (SRE) Manager is responsible for supporting the GCP framework and consumers of the platform. The position reports to the Chief…
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CC
Program Manager Accreditation
Cleveland Clinic
Cleveland, OH
- $63,250 to $96,467.5 USD / year
As Program Manager, Accreditation, you will coordinate hospital accreditation activities and ensure continuous survey readiness across Fairview Hospital, affiliated organizations, and…
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Google Cloud Platform - SRE Manager
Huntington National Bank
Cleveland, OH
Google Cloud Platform (GCP) Site Reliability Engineer (SRE) Manager is responsible for supporting the GCP framework and consumers of the platform. The position reports to the Chief…
Added just now
Staff Software Engineer - IAM
General Motors
Columbus, OH
We’re looking for a Security Software Engineer to join the Security Products Engineering team and drive the design and implementation of security-focused software and services across GM.…
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Agentic Commerce Senior Manager | Industrial
Accenture
Columbus, OH · Cleveland, OH · Cincinnati, OH
We are seeking a Senior Manager to lead the design and delivery of agentic commerce transformation programs for industrial clients. This role will help manufacturers, equipment OEMs,…
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RS
Senior Customer Success Manager - Mobius
Rocket Software
Columbus, OH
- $83,000 to $112,050 USD / year
The Senior Customer Success Manager (CSM) is a strategic leader within the Customer Success organization who exemplifies Rocket Software's core values in every customer and employee…
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Field Service Engineer (Virginia)
Abbott Laboratories Inc(ALI)
VA · WV
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
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Agentic Commerce Senior Manager | GEO & Search
Accenture
Cincinnati, OH · Cleveland, OH · Columbus, OH
- $132,500 to $338,300 USD / year
We are seeking a Senior Manager to help lead the design and delivery of generative engine optimization and digital ecosystem transformation programs. This role sits directly below the…
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Principal Product Manager
Indeed
Columbus, OH
We’re looking for a Principal Product Manager to set the strategic direction and lead the cohesive evolution of Job Seeker Discovery across the Home Page, Search Results Page, and Job…
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Data Center Civil Engineer, DCDE AMER Civil East
Amazon
COLUMBUS, OH
As a Data Center Civil Engineer at AWS, you will lead Civil Engineering designs for Amazon Data Centers. You will be part of a highly creative and efficient design team comprised of…
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Associate Manager - ERP Package Applications
DXC Technology
Columbus, OH
About the Team / Offering - Consulting & Engineering Services
Added just now
Google Cloud Platform - SRE Manager
Huntington National Bank
Columbus, OH
Google Cloud Platform (GCP) Site Reliability Engineer (SRE) Manager is responsible for supporting the GCP framework and consumers of the platform. The position reports to the Chief…
Added 1 min ago
Senior Manager, Product – Ductless Residential HVAC
GE Appliances, a Haier company
Columbus, OH
As GE Appliances’ Senior Manager, Product – Ductless Residential HVAC, you will lead assigned ductless product line responsibilities within the Residential HVAC portfolio. This role is…
Added 1 min ago
Design Execution Project Manager - Columbus OH - 3057390
Apex Systems, Inc.
Columbus, OH
Job#: 3057390 Job Description: Title: Design Execution Project Manager Location: Columbus, OH (On-site) Term: 12+ months Must Have: - Mission Critical Data Center experience - Hyperscale…
Added 1 min ago
BM
Program Manager, Medical Device Solutions
Battelle Memorial Institute
Columbus, OH
- $128,800 to $183,600 USD / year
The Project Manager is accountable to lead the overall program planning, staffing, project execution, cost control, risk management, and primary client relationship duties. The Project…
Added 1 min ago
Engineering & Maintenance Manager
Akzo Nobel
Columbus, OH
…All rights reserved. Job Purpose Coordinates and manages all engineering projects, concerning all the machines, utilities facilities and buildings. Is the Site Responsible Engineer (SRE)…
Added 1 min ago
Integrations Program Manager
Meta
Columbus, OH
Meta is seeking an Integrations Program Manager to lead complex, cross-functional integration programs that connect Meta's products, platforms, and operations at scale. In this role, you…
Added 1 min ago
Network Development Manager
Meta
Columbus, OH
…and AI infrastructure.We are seeking a Network Development Manager (NDM) to support the commercial development and delivery of fiber network capacity across the North American production…
Added 1 min ago
Regulatory Readiness Program Manager
Meta
Columbus, OH
Regulatory Readiness Program Manager Responsibilities:
Added 1 min ago
Sr Program Specialist - Construction, Fire or BAS Background
Honeywell Technologies
Columbus, OH
As a Sr. Construction Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project schedules, design, execution,…
Added 1 min ago
EPC Sr. Project Manager
Centrus Energy Corp.
Piketon, OH
Bachelor’s degree in engineering from an ABET-accredited program (Architecture or Construction Management degrees considered), or equivalent experience
Added 1 min ago
Manager, Program Management and Planning - Hunt Valve
Hunt Valve
Salem, OH
…alignment, planning and scheduling performance, and enterprise-level program management…
Added 7 mins ago
AL
Field Service Engineer (Virginia)
Abbott Laboratories
Lynchburg, VA · Arlington, VA · Altavista, VA · Charlottesville, VA · Fredericksburg, VA · Hampton, VA · Newport News, VA · Norfolk, VA · Harrisonburg, VA · Richmond, VA · Roanoke, VA · Virginia Beach, VA · Glen Allen, VA · Williamsburg, VA · Manassas, VA · Beckley, WV · Clarksburg, WV · Gassaway, WV · Annandale, VA · Bridgeport, WV · Winchester, VA · Lake Ridge, VA · Portsmouth, VA · West Union, WV · Grafton, WV · Charleston, WV · Mannington, WV · Huntington, WV · Morgantown, WV · Fairmont, WV · Wheeling, WV · Chesapeake, VA · Parkersburg, WV · Stuarts Draft, VA · Gordonsville, VA · Forest, VA · Leesburg, VA · Gladys, VA · Chantilly, VA · Amherst, VA · Fairfax, VA · Danville, VA · Mechanicsville, VA · Alexandria, VA
- $22.45 to $44.85 USD / hour
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
Added 7 mins ago
Associate Manufacturing Engineer
Abbott Laboratories
Irving, TX
Works with teams to apply engineering and scientific principles to evaluate and resolve technical problems with supervision from technical lead and/or manager.

at Marriott

Rooms Operations Manager

Miami Beach, FL, United States

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Job details

Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Nov 3, 2026

Original job description

JOB SUMMARY

Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Room Operations Team

Verifies that goals are being translated to the team as they relate to guest tracking and productivity.
Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.
Verifies that the team has the capabilities to meet expectations.
Leads by example demonstrating self-confidence, energy and enthusiasm.
Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Rooms Operations Function(s)

Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).
Follows property specific second effort and recovery plan.
Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
Takes proactive approaches when dealing with employee concerns.
Extends professionalism and courtesy to employees at all times.
Communicates/updates all goals and results with employees.
Meets semiannually with staff on a one-to-one basis.
Assists/teaches the team scheduling against guest and hours/occupied room goals.
Performs hourly job functions as needed.
Performs other duties, as assigned, to meet business needs.

Managing and Monitoring Activities that Affect the Guest Experience

Understands the brand's service culture.
Provides excellent customer service by being readily available/approachable for all guests.
Strives to continually improve guest and employee satisfaction.
Takes proactive approaches when dealing with guest concerns.
Extends professionalism and courtesy to guests at all times.
Responds timely to customer service department request.
Verifies that all team members meet or exceed all hospitality requirements.

Managing Profitability

Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).
Verifies that a viable key control program is in place.
Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Strives to maximize the financial performance of the department.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.
Receives hiring recommendations from team supervisors.
Verifies that orientations for new team members are thorough and completed in a timely fashion.
Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
Celebrates successes and publicly recognizes the contributions of team members.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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