Jobs in the United States

25+ jobs

Save this search

Added 22 mins ago
Emory Behavior Intervention Assistant # 2168/9820
South Bay Union School District
Imperial Beach, CA
Job Purpose Statement/s: The job of Behavior Intervention Assistant is done for the purpose/s of developing appropriate school skills for students enrolled in our educational program,…
Added 23 mins ago
CO
Management Assistant
City of El Cajon
El Cajon, CA
- $35.13 to $42.71 USD / hour
To view the full job description, please visit our website: Management Assistant
Added 25 mins ago
Certified Nursing Assistant
WhidbeyHealth
Coupeville, WA
The Certified Nursing Assistant (CNA) provides direct basic nursing care under the supervision of the Registered Nurse (RN) as defined in RCW 18.79.260(3)e. The individualized plan includes…
Added 31 mins ago
HH
Home Health Physical Therapist
Healthways Home Health Services Inc
Irvine, CA
- $62 to $70 USD / hour
Graduate of a Physical Therapy program approved by the American Physical Therapy Association, the Committee on Allied Health Education and Accreditation of the American Medical Association,…
Added 31 mins ago
HH
Home Health Physical Therapist
Healthways Home Health Services Inc
Irvine, CA
- $62 to $70 USD / hour
Graduate of a Physical Therapy program approved by the American Physical Therapy Association, the Committee on Allied Health Education and Accreditation of the American Medical Association,…
Added 53 mins ago
YC
Medical Assistant II - CHS (Countywide)
Yavapai County Government
Ash Fork, AZ · Cottonwood, AZ · Prescott Valley, AZ · Prescott, AZ
- $22.97 to $35.6 USD / hour
Must possess Medical Assistant Certification from an approved Medical Assistant training program. Must obtain Basic Life Support for the Health Care Professionals within three (3) months of…
Added 54 mins ago
DH
Lead Swim Coach
Druid Hills Golf Club
Atlanta, GA
- $28 USD / hour
…operations, athlete development, meet preparation, and staff management. These positions serve as leaders within the coaching staff and are responsible for executing the Head Coach's vision…
Added 1 hour ago
HC
Elections Program Manager - Ballot Programming (Internal Elections department applicants only)
Hennepin County
Minneapolis, MN
- $70,158.95 to $111,224.12 USD / year
Hennepin County’s Elections department is seeking an Election Program Manager specializing in ballot programming. This candidate will perform essential administrative tasks to administer…
Added 1 hour ago
LU
Pre-K Substitute Teacher Spring 2027
Linfield University
McMinnville, OR
- $21.5 USD / hour
…4-5 years of age. In addition, the pre-k serves as a training program for Linfield University Education students gaining direct experience working with children in a classroom environment,…
Added 1 hour ago
Assistant Store Manager
Marshalls of MA
Dyersburg, TN
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 1 hour ago
Substitute Support
State of Missouri
Kansas City, MO
Substitute School Office Assistant primary responsibility is typing, filing, record keeping, answering telephone and meeting the public.
Added 1 hour ago
Child & Youth Program Assistant
Commander, Navy Installations
Mayport, FL
…well-cared for, and safe while participating in the CYP. The CYP Assistant's day includes helping children develop social skills such as making friends and conflict resolution; make healthy…
Added 1 hour ago
Certified Medical Assistant Primary Care
Ascension Health
Fleming Island, FL
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Added 1 hour ago
Assistant Manager (Access Center) - Boynton Beach, Florida
NYU Langone Medical Center
Boynton Beach, FL
We have an exciting opportunity to join our team as a Assistant Manager (Access Center) - Boynton Beach, Florida.
Added 1 hour ago
Certified Medical Assistant Primary Care
Ascension Health
Orange Park, FL
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Added 1 hour ago
CO
Office Services Supervisor
County of Humboldt
Eureka, CA
- $22.41 to $28.76 USD / hour
Fulfill Medical Office Assistant duties as needed including answer phones, provide program information to the public, scheduling clients, scanning records, chart auditing, insurance…
Added 1 hour ago
Assistant Manager I
Dollar Tree Stores INC
Fayette, AL
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 1 hour ago
PU
Mental Health Clinician (Management) #746
Pomona Unified School District
Pomona, CA
- Up to $11,474 USD / month
…or more of these actual or perceived characteristics in any program or…
Added 1 hour ago
OV
Instructional Assistant - ABA [AFTER SCHOOL PROGRAM]
Ocean View School District of Orange County
Huntington Beach, CA
- $23.24 to $28.32 USD / hour
…and social skills, participate in behavior modification and management of students, and assist students with and demonstrate proper physical care and hygienic needs, within the Special…
Added 1 hour ago
DO
WATER RESOURCES TECHNICIAN II
Department of Water Resources
CA
- $5,644 to $7,063 USD / month
Division of Operations and Maintenance, Assistant Division Manager-North, Project Operations Center Branch, Operations Reporting Section, Sacramento
Added 1 hour ago
DO
WATER RESOURCES ENGINEERING ASSOCIATE (SPECIALIST)
Department of Water Resources
CA
- $7,492 to $9,379 USD / month
Division of Operations and Maintenance, Assistant Division Manager-North, Project Operations Center Branch, Operations Reporting Section, Sacramento
Added 1 hour ago
PS
Family Services Advocate
Palmdale School District
Palmdale, CA
- $3,658.44 to $4,446.83 USD / month
…implementation of applicable standards and regulations, Adult Care Food Program (CACFP), Title IV, and Title…
Added 1 hour ago
Executive Assistant I
State Treasurer
Wake County, NC
…professional, and detail-oriented individual to serve as Executive Assistant to the Chief of Staff. This position provides high-level administrative support to the Chief of Staff and plays…
Added 1 hour ago
DN
Staff Assistant
Delaware Nation Industries
Washington, DC
- $110,000 to $115,000 USD / year
The purpose of this task order is to provide professional services in the form of one (1) Junior Staff Assistant, who will support the R/PPR front office by performing the tasks described…
Added 2 hours ago
Team Member
Freddy's Frozen Custard
Las Vegas, NV
JRI Hospitality Management, Inc. participates in the WOTC Program. We request that you access the link below for a brief questionnaire which takes about 3-4 minutes to complete. Responses…

at Marriott

Overnight Front Desk Manager

Nashville, TN, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Posting language: English
Posted: Nov 6, 2026

Original job description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and building mutual trust, respect, and cooperation among team members.
Serving as a role model to demonstrate appropriate behaviors.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Responds to and handles guest problems and complaints.
Sets a positive example for guest relations.
Empowers employees to provide excellent customer service.
Observes service behaviors of employees and provides feedback to individuals.
Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
Ensures employees understand customer service expectations and parameters.
Interacts with guests to obtain feedback on product quality and service levels.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.
Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
Supervises same day selling procedures to maximize room revenue and control property occupancy.
Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
Participates in employee progressive discipline procedures.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Performs all duties at the Front Desk as necessary.
Runs Front Desk shifts whenever necessary.
Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel - offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply About employer

Report this job