Jobs in the United States

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Added 1 min ago
M
Senior Region Strategy & Expansion Program Manager
Microsoft
WA · GA · Redmond, WA · Atlanta, GA · Redmond · Atlanta
- $119,800 to $261,000 USD / year
…long‑term global and regional infrastructure growth. The Senior Program Manager, Global Expansion role is a senior individual contributor position focused on leading end‑to‑end workstreams…
Added 7 mins ago
GIS Field Technician (Travel Role)
Surveying And Mapping, LLC
Maryville, MO
Financial Benefits: Employee Referral Rewards Program of $1K, $2,500 or $5K, Fidelity retirement plans with a 5% company match, tuition reimbursement, optional cellphone stipend
Added 7 mins ago
Senior Manager, Software Development
CVS Health
Remote, United States
Added 7 mins ago
Project Manager 2
BioFire Diagnostics, LLC.
Hazelwood, MO
5+ years’ experience in program/project management within a PMO or similar environment, including leading cross-functional teams, managing multiple projects, driving governance, and working…
Added 7 mins ago
EC
Project Manager - Hyperscale
Eaton Corporation
Fenton, MO
- $99,000 to $145,000 USD / year
Eaton’s North American Sales division is currently seeking a Project Manager - Hyperscale. This remote position is available to candidates located within the United States.
Added 7 mins ago
Survey Crew Chief/Survey Party Chief
Surveying And Mapping, LLC
Chesterfield, MO
Financial Benefits: Employee Referral Rewards Program of $1K, $2,500 or $5K, Fidelity retirement plans with a 5% company match, tuition reimbursement, optional cellphone stipend
Added 7 mins ago
Cardiac and Pulmonary Rehab RN
HCA Healthcare
Independence, MO
…through open, collaborative relationships with your direct manager or more formal opportunities through hospital councils and national nursing initiatives. You'll help shape decisions that…
Added 7 mins ago
Center Manager Physical Therapist - $10,000 Sign-On Bonus
Select Medical
Independence, MO
Ease the Burden : Our student loan repayment program helps alleviate the financial pressure of student debt
Added 7 mins ago
Admissions Manager
Ascension Health
Saint Louis, MO
High School diploma equivalency with 2 years of cumulative experience and 1 year of cumulative leadership experience required · OR 4 years of applicable cumulative job specific experience and 1 year of cumulative leadership experience required
Added 7 mins ago
AH
Assistant Vice President of Real Estate - Market Execution
Ascension Health
Saint Louis, MO
- $167,851.85 to $226,600 USD / year
Incentive Programs: This position is eligible for participation in the annual bonus program.
Added 7 mins ago
Manager of External Communications
Ascension Health
Saint Louis, MO
Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
Added 7 mins ago
Contract Design Manager
Ascension Health
Saint Louis, MO
Schedule: Day Shift | Full-time
Added 7 mins ago
Manager, Corporate Development
Ford Motor Company
Jefferson City, MO
…highly analytical and commercially minded Corporate Development Manager to help evaluate, structure, and execute transactions globally across Ford's businesses. This role offers direct…
Added 7 mins ago
Physical Therapist
Select Medical
Jefferson City, MO
Ease the Burden : Our student loan repayment program helps alleviate the financial pressure of student debt
Added 7 mins ago
VP – Software Delivery
Maximus
Jefferson City, MO
Work directly with the Program Manager and Technology Delivery Leader to document how scope changes impact contractual delivery; ensure clear and concise communications between all impacted…
Added 7 mins ago
Senior Regional Sales Director, Pelvic Health - Central
Medtronic
Kansas City, MO
Leverage financial, commercial, and customer insights to make data-driven decisions and develop strategies that improve business performance and market adoption
Added 7 mins ago
Cardiac Sonographer PRN
HCA Healthcare
Kansas City, MO
Under direct supervision of the Cardiology Non-Invasive Market Manager or Lead Tech, the ECHO Technologist Float is responsible for accurately performing echocardiograms on all patients…
Added 7 mins ago
Manager Knowledge Based Engineering - Supply Chain
Deloitte
St. Louis, MO · Kansas City, MO
…dependencies (RAID); steering committee materials; and workstream financial tracking. Facilitate workshops with engineering stakeholders, drive adoption through pushback and change…
Added 11 mins ago
Program Manager of Project Controls Administration
Jobgether
Remote, United States
We are looking for an experienced Program Manager to lead strategic project controls initiatives within a complex healthcare design and construction environment. In this role, you will…
Added 11 mins ago
Product Marketing Manager
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Product Marketing Manager based in the United States.
Added 19 mins ago
Assistant Nurse Manager - Transitional Care Unit
Kaiser Permanente
Honolulu, HI
…action items, taking into consideration compliance timelines and financial commitments; facilitating and maintaining utilization and productivity to achieve performance targets; maintaining…
Added 19 mins ago
Manager, Corporate Development
Ford Motor Company
Honolulu, HI
…highly analytical and commercially minded Corporate Development Manager to help evaluate, structure, and execute transactions globally across Ford's businesses. This role offers direct…
Added 19 mins ago
VP – Software Delivery
Maximus
Honolulu, HI
Work directly with the Program Manager and Technology Delivery Leader to document how scope changes impact contractual delivery; ensure clear and concise communications between all impacted…
Added 20 mins ago
Revenue Cycle Manager
Easter Seals Southwest Florida, Inc
Sarasota, FL
The Revenue Cycle Manager is responsible for overseeing financial tracking, billing processes, and insurance operations across all programs. This role ensures accurate revenue cycle…
Added 24 mins ago
Manager, Corporate Development
Ford Motor Company
Bismarck, ND
…highly analytical and commercially minded Corporate Development Manager to help evaluate, structure, and execute transactions globally across Ford's businesses. This role offers direct…

at Marriott

Overnight Front Desk Manager

Nashville, TN, United States

Apply on ejwl.fa.us2.oraclecloud.com About employer

Applications open in a new tab.

Job details

Experience: High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Posting language: English
Posted: Nov 6, 2026

Original job description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and building mutual trust, respect, and cooperation among team members.
Serving as a role model to demonstrate appropriate behaviors.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Responds to and handles guest problems and complaints.
Sets a positive example for guest relations.
Empowers employees to provide excellent customer service.
Observes service behaviors of employees and provides feedback to individuals.
Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
Ensures employees understand customer service expectations and parameters.
Interacts with guests to obtain feedback on product quality and service levels.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.
Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
Supervises same day selling procedures to maximize room revenue and control property occupancy.
Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
Participates in employee progressive discipline procedures.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Performs all duties at the Front Desk as necessary.
Runs Front Desk shifts whenever necessary.
Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel - offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply on ejwl.fa.us2.oraclecloud.com About employer

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Jobs in the United States