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Specialty Artist - MAC
Ulta Beauty, Inc.
Shreveport, LA
…Ulta Beauty and the MAC brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest…
Added just now
Specialty Artist - MAC
Ulta Beauty, Inc.
D'lberville, MS
…Ulta Beauty and the MAC brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest…
Added just now
Brow Waxing Expert
Ulta Beauty, Inc.
Tampa, FL
…products, and culture of the brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest…
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Operations Manager
Ulta Beauty, Inc.
Newtown, PA
Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession…
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UB
District Manager
Ulta Beauty, Inc.
Des Moines, IA · West Des Moines, IA
- $102,900 to $134,222 USD / year
…excellence, Ulta Beauty provides the kind of stability and support few organizations can match. So be curious. Be flexible. Be more than you thought possible. The future is yours at Ulta…
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Specialty Beauty Advisor - Clinique
Ulta Beauty, Inc.
Parrish, FL
…Beauty and the Clinique brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest…
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Lead Cashier
Ulta Beauty, Inc.
Great Falls, MT
Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
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Systems Administrator (888)
Reliance Test & Technology
Patuxent River, MD
We are seeking a motivated Systems Administrator to support the installation, operation, maintenance, security, and troubleshooting of range-support information systems. In this role, you…
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2026 Management & Sales Training Program (Portland)
Sherwin-Williams
Portland, OR · Vancouver, WA · Wilsonville, OR · Camas, WA · Beaverton, OR · Hillsboro, OR · Keizer, OR · Longview, WA · McMinnville, OR · Milwaukie, OR · Newberg, OR · Saint Helens, OR · Salem, OR · The Dalles, OR
The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level position designed to prepare you for a Store Management role in 18-24 months. With Sherwin-Williams’…
Added just now
Systems Administrator (887)
Reliance Test & Technology
Patuxent River, MD
We are seeking a motivated Systems Administrator to support the installation, operation, maintenance, security, and troubleshooting of range-support information systems. In this role, you…
Added just now
Healthcare Product Strategy Manager
Deloitte US
McLean, VA
Join Deloitte's Customer Strategy & Design practice to support healthcare clients on product strategy, design, and implementation, helping them shape and deliver digital products for their…
Added just now
OS
Wardrobe Technician
Oregon Shakespeare Festival
Ashland, OR
- $26.13 USD / hour
Act as Crew Head of production if assigned by Wardrobe Manager, acting as a conduit between the Wardrobe crew and the stage management team during the running of a show.
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OS
Wig Lead (short term)
Oregon Shakespeare Festival
Ashland, OR
- $30.84 USD / hour
Assists in other projects as assigned by Wardrobe and Hair Manager
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Respiratory Therapy Extern, PRN
UTSW
TX
…Respiratory Care Practitioner. The UT Southwestern RT Externship Program is open to students who are enrolled in an accredited respiratory care baccalaureate or associate degree program,…
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Project - Manager - Public Health Analyst
Deloitte US
Atlanta, GA
Lead end-to-end grants management, budget oversight, data analysis, reporting, and program support for complex public health grant and cooperative-agreement portfolios.
Added just now
MH
Sales Marketing Staff/Catering Staff
Magna Hospitality Group
Marlborough, MA
- $22 USD / hour
As a Hotel Sales Coordinator, you will support the Sales Department while working closely with the Front Desk and hotel operations to ensure a seamless experience for groups, corporate…
Added 1 min ago
Associate Director Cyber Engineering - Data Protection
Deloitte US
Birmingham, AL · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Davenport, IA · Dayton, OH · Des Moines, IA · Grand Rapids, MI · Hermitage, TN · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Lake Mary, FL · Louisville, KY · Mechanicsburg, PA · Memphis, TN · Midland, MI · Nashville, TN · New Orleans, LA · Omaha, NE · Pittsburgh, PA · Rochester, NY · Salt Lake City, UT · San Antonio, TX · St. Louis, MO · Tallahassee, FL · Tampa, FL · Tulsa, OK · Wichita, KS · Williamsville, NY
…Director is accountable for the delivery, adoption and ongoing support of these services for 181K+ US/USI Member Firm professionals, for shaping the long-term Zero Trust and data protection…
Added 1 min ago
HA
Technical Program Manager
Hadrian Automation
Torrance, CA
- $130,000 to $190,000 USD / year
As a Technical Program Manager (TPM), you will play a critical role in ensuring delivery excellence for our customers in the defense and aerospace sectors. Working closely with the CEO,…
Added 1 min ago
PD
Mitigation Manager
Paul Davis Restoration & Remodeling of South Atlanta
Stockbridge, GA
- $70,000 to $85,000 USD / year
Paul Davis Restoration is seeking a highly organized, detail-oriented Project Coordinator - Mitigation to support our growing mitigation team. This role is critical to the success of our…
Added 1 min ago
Regional Sales Manager
HMC
Sacramento, CA
About the Role: Hotel Management & Consulting is seeking a dynamic and experienced Regional Sales Manager to lead and drive revenue for a portfolio of extended stay hotels. The ideal…
Added 1 min ago
TG
RN Care Manager
The Good Shepherd Community Clinic, Inc.
Ardmore, OK
- $65,000 to $85,000 USD / year
As an RN Care Manager at Good Shepherd Community Clinic, you’ll help patients navigate the parts of healthcare that can be difficult to manage on their own. You’ll work with patients over…
Added 1 min ago
AS
Registered Nurse - Case Manager @ Seattle Childrens Main
AHS Staffing
Seattle, WA
- $885.2 USD / week
We provide competitive compensation, flexible housing options, and dedicated recruiter support throughout your assignment - so you can focus on delivering excellent patient care.
Added 1 min ago
AS
Registered Nurse - Case Manager @ Chesapeake Regional Medical Center
AHS Staffing
Chesapeake, VA
- $1,406.8 USD / week
We provide competitive compensation, flexible housing options, and dedicated recruiter support throughout your assignment - so you can focus on delivering excellent patient care.
Added 1 min ago
Patient Access Rep - OMC-NO (Jeff Hwy) & NOLA Region
Ochsner Clinic Foundation
New Orleans Region, LA
…representing the company professionally and cross trained to support multiple functions across all patient and payer types.To perform this job successfully, an individual must be able to…
Added 1 min ago
SH
Food Service Worker
Southcoast Health System, Inc.
Fall River, MA
- $16.48 to $23.17 USD / hour
Position reports to the Manager Culinary or Operations Manager, Food & Nutrition Services or designee. Provide support for the main kitchen of the Food & Nutrition Department including set…

at Marriott

Guest Relations Manager

Vail, CO, United States

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Job details

Apply by: Nov 30, 2026
Experience: High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Posting language: English
Posted: Nov 9, 2026

Original job description

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Leading Guest Services Teams

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and builds mutual trust, respect, and cooperation among team members.
Serves as a role model to demonstrate appropriate behaviors.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Celebrates successes and publicly recognizes the contributions of team members.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Maintaining Guest Services and Front Desk Goals

Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Serves as a leader in displaying outstanding hospitality skills.
Sets a positive example for guest relations.
Responds to and handles guest problems and complaints.
Empowers employees to provide excellent customer service.
Observes service behaviors of employees and provides feedback to individuals.
Strives to improve service performance.
Provides immediate assistance to guests as requested.
Ensures employees understand customer service expectations and parameters.
Participates in the development and implementation of corrective action plans to improve guest satisfaction.

Implementing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
Manages payroll administration.

Conducting Human Resource Activities

Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Participates in employee progressive discipline procedures.
Uses all available on the job training tools for employees.
Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
Supervises on-going training initiatives and conducts training when appropriate.
Participates in the employee performance appraisal process, providing feedback as needed.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Maintains high visibility in public areas during peak times.
Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
Performs Front Desk duties in high demand times.

MIRJ

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.

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