Jobs in the United States

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Manager, Warehouse
ProSkill
Phoenix, AZ
We are seeking an experienced and organized Warehouse Manager to lead all logistics, inventory, and distribution operations across multiple locations. This role ensures our plumbing,…
Added just now
LP
Assistant Manager-Avon
Lorain Public Library System
Avon, OH
- $55,000 to $58,000 USD / year
The Assistant Manager assists the Branch Manager with a variety of complex technical and administrative tasks requiring considerable independent judgment and in-depth knowledge related to…
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MI
Registered Nurse
Manor Independent School District
Manor, TX
- $60,309 to $74,040 USD / year
Participate in development of campus health education curriculum and provide health education to individuals and groups.
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Assembly Technician - 3rd shift
Graco Inc.
Kamas, UT
Graco is a global leader in the design, development, and manufacture of highly-engineered systems for numerous industrial and commercial
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Speech Language Pathologist (Tuckaseegee ES)
Charlotte-Mecklenburg Schools
Charlotte, NC
…decision-making discretion related to the screening, evaluation, development, and implementation of the speech language-related provisions of the educational program. Position will analyze…
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General Manager - NASA Programs Division (NPD)
The Aerospace Corporation
Houston, TX · El Segundo, CA · Chantilly, VA
We are seeking a strategic General Manager, with a strong mix of technical expertise, business acumen, and customer focus, to lead and integrate the NASA Programs Division (NPD). This…
Added 1 min ago
PEP BOYS – Automotive Assistant & Service Managers
Mavis Tire Supply
Los Angeles, CA
As an Assistant Manager, you'll support the Store Manager with the day-to-day operations of the location while developing the skills needed to become a future Mavis leader.
Added 1 min ago
PEP BOYS – Automotive Assistant & Service Managers
Mavis Tire Supply
Los Angeles, CA
As an Assistant Manager, you'll support the Store Manager with the day-to-day operations of the location while developing the skills needed to become a future Mavis leader.
Added 1 min ago
PEP BOYS – Automotive Assistant & Service Managers
Mavis Tire Supply
Los Angeles, CA
As an Assistant Manager, you'll support the Store Manager with the day-to-day operations of the location while developing the skills needed to become a future Mavis leader.
Added 1 min ago
PEP BOYS – Automotive Assistant & Service Managers
Mavis Tire Supply
Los Angeles, CA
As an Assistant Manager, you'll support the Store Manager with the day-to-day operations of the location while developing the skills needed to become a future Mavis leader.
Added 1 min ago
PEP BOYS – Automotive Assistant & Service Managers
Mavis Tire Supply
Los Angeles, CA
As an Assistant Manager, you'll support the Store Manager with the day-to-day operations of the location while developing the skills needed to become a future Mavis leader.
Added 1 min ago
LC
Director of Healthcare Operations
Lake County
Waukegan, IL
- $140,257.29 to $190,000 USD / year
Partners with Learning and Development Manager and Clinical Compliance Manager to align support and guidance for training and competency of staff and ensuring compliance with regulatory,…
Added 1 min ago
Client Manager
U.S. Bank National Association
Boston, MA
In conjunction with business development officers, responsible for developing and maintaining relationships with Corporate Trust clients with the primary focus of managing the value of…
Added 1 min ago
Fabrication Manager
Newco Enterprises Inc.
United States
We are seeking a dynamic and experienced Fabrication Manager to lead our manufacturing and fabrication operations. In this pivotal role, you will oversee the entire fabrication process,…
Added 1 min ago
Room Attendant - Residence Inn Madison W Middleton
Schulte Companies
Middleton, WI
…inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most…
Added 1 min ago
Maintenance Supervisor - Urbane Apartments
Milhaus
Kansas City, MO
…brings together more than 30 years of expertise in multifamily development, construction, and third-party property management across more than 20 major U.S. markets. Headquartered in…
Added 1 min ago
VE
Distribution Supervisor
Vicinity Energy, Inc.
Baltimore, MD
- $115,000 to $130,000 USD / year
The Distribution Supervisor supports the Distribution Manager in the safe, reliable operation and maintenance of Vicinity Energy’s distribution system, coordinating daily activities,…
Added 1 min ago
IM
Machine Shop Manager
InSight Manufacturing Services
Murphys, CA
- $105,000 to $150,000 USD / year
InSight Manufacturing Services is looking for an experienced and motivated Machine Shop Manager to lead our machine shop operations in Murphys, California!
Added 1 min ago
Mgr Accounts Payable
SEH Saint Elizabeth Medical Center, Inc.
Erlanger, KY
The Manager Accounts Payable is responsible for leading system-wide accounts payable operations, including payment processing, supplier master data, associate reimbursements, the virtual…
Added 2 mins ago
CB
EOL Inspector - Weekend Shift
Cornerstone Building Brands
Rocky Mount, VA
- $18 USD / hour
…quality decisions, document results, prevent escapes, and support operations through real-time…
Added 2 mins ago
CB
EOL Inspector - Weekend Shift
Cornerstone Building Brands
Rocky Mount, VA
- $18 USD / hour
…quality decisions, document results, prevent escapes, and support operations through real-time…
Added 2 mins ago
Project Specialist, Operations
Underwriters Laboratories Inc.
Evanston, IL
Grow and achieve: We learn, work, and grow together through targeted development, reward, and recognition programs.
Added 2 mins ago
HP
Accounting Specialist
Housing Pierce County
Puyallup, WA
- $26 to $36 USD / hour
…under contracts with the U.S. Department of Housing and Urban Development (HUD) and a mission-driven business enterprise under our own purview with the mandate to expand access to…
Added 2 mins ago
HP
Family Self Sufficiency (FSS) Coordinator
Housing Pierce County
Puyallup, WA
- $32 to $42 USD / hour
…under contracts with the U.S. Department of Housing and Urban Development (HUD) and a mission-driven business enterprise under our own purview with the mandate to expand access to…
Added 2 mins ago
CO
Affordable Housing Compliance Project Manager
City of Boulder
Boulder, CO
- $76,024 to $110,260.8 USD / year
…This includes guiding program design, subsidy layering, scope development, program operations, project development, and special compliance…

at Marriott

Guest Relations Manager

Vail, CO, United States

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Job details

Apply by: Nov 30, 2026
Experience: High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Posting language: English
Posted: Nov 9, 2026

Original job description

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Leading Guest Services Teams

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and builds mutual trust, respect, and cooperation among team members.
Serves as a role model to demonstrate appropriate behaviors.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Celebrates successes and publicly recognizes the contributions of team members.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Maintaining Guest Services and Front Desk Goals

Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Serves as a leader in displaying outstanding hospitality skills.
Sets a positive example for guest relations.
Responds to and handles guest problems and complaints.
Empowers employees to provide excellent customer service.
Observes service behaviors of employees and provides feedback to individuals.
Strives to improve service performance.
Provides immediate assistance to guests as requested.
Ensures employees understand customer service expectations and parameters.
Participates in the development and implementation of corrective action plans to improve guest satisfaction.

Implementing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
Manages payroll administration.

Conducting Human Resource Activities

Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Participates in employee progressive discipline procedures.
Uses all available on the job training tools for employees.
Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
Supervises on-going training initiatives and conducts training when appropriate.
Participates in the employee performance appraisal process, providing feedback as needed.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Maintains high visibility in public areas during peak times.
Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
Performs Front Desk duties in high demand times.

MIRJ

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.

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