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CALS- Accounts Rep IV- Geneva, NY Agritech
Cornell Univ (NYS Colleges & Exper Sta)
United States
…procurement support; and administer the competitive regional grant program with collaborating universities and webinar program awards to the participating…
Added just now
CC
Policy, Performance & Research Analyst
Clackamas County
Oregon City, OR
- $42 to $53.18 USD / hour
…issues, evaluate outcomes, and develop recommendations to support program evaluation, development and growth. Experience recommending improvements to policies, procedures and…
Added just now
DS
eHBCU Records Coodinator
Delaware State University
Dover, DE
- $50,000 USD / year
eHBCU liaison who ensures all program related information is accurately displayed on the website; collaborates closely with the Registrar & Manager of Records and Systems Operations to…
Added 1 min ago
NC
Child Support Supervisor II - Enforcement
Nash County
Nashville, NC
- $57,476 to $92,560 USD / year
…existing orders when appropriate. Employee coordinates work flow operations, assigns cases, is responsible for staff training, monitoring of cases, resolves problems and ensures that…
Added 1 min ago
Senior Project Controls Advisor
Enbridge Inc.
Houston, TX · Duluth, MN
A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance, and disability.
Added 1 min ago
Plant Manager Wind Operations - Easter
Enbridge Employee Services Inc
Hereford, TX
As Plant Manager at the Easter location, you will play a pivotal leadership role in ensuring the safe, reliable, and efficient operation of Enbridge’s Easter Wind facility. As the senior…
Added 1 min ago
Sales Consultant - Account Management
MKO KONE Inc.
NY
…help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader…
Added 1 min ago
Utilities Compliance Manager
Sun, Inc.
Southfield, MI
The Utilities Compliance Manager partners with the Director of Utilities & Infrastructure to support the reliable operation, maintenance, and regulatory compliance of community water,…
Added 1 min ago
District Manager Retail Execution
Advantage Solutions
Atlanta, GA
The Retail Execution District Manager leads frontline execution within a defined territory, overseeing a team of retail associates responsible for in-store merchandising, sales support, and…
Added 1 min ago
IB
Marketing Manager
Icicle Brewing Company
Leavenworth, WA
- $40 to $44 USD / hour
Working closely with the CEO and collaborating with Operations and Food & Beverage teams, the Marketing Manager develops and executes marketing strategies, manages budgets and campaigns,…
Added 1 min ago
WU
S/L Alumni Engagement and Events Intern
Westminster University
Salt Lake City, UT
- $14.5 USD / hour
Intern will support the Manager of Advancement Events with operations-based tasks.
Added 1 min ago
Inventory Anaylyst
Jabil Inc.
Florence, KY
Be able to interface with all departmental supervisors, support functions, engineering, program management, and other pertinent functions within the plant operations.
Added 1 min ago
Inventory Analyst
Jabil Inc.
Florence, KY
· Be able to interface with all departmental supervisors, support functions, engineering, program management, and other pertinent functions within the plant operations.
Added 2 mins ago
B&
DOE Section Manager - Construction (Nationwide)
Burns & McDonnell
Kansas City, MO
- $135,000 to $280,000 USD / year
Description The Department of Energy (DOE) Construction Section Manager is responsible for the strategic leadership, operational performance, and growth of the DOE construction project…
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Sr. Account Manager- Service/Repair
TK Elevator Corporation
Saint Louis, MO
Prepares repair job proposals by estimating labor and other job costs using estimating software program. For items not in the program, obtains price estimates from suppliers and manually…
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Manager, HR M&A and New Business Enablement
Ford
Dearborn, MI · Dearborn
The Manager, HR M&A and New Business Enablement manages the portfolio governance, practice operations, methodology, and knowledge-management capabilities that enable Ford's HR M&A and New…
Added 2 mins ago
Certified Medical Assistant
Team Member Services
United States
Participates in daily operations of the practice, including answering phone calls, assisting with front desk inquiries, and maintaining the clinical space.
Added 2 mins ago
Senior Manager, Growth Marketing
Intercontinental Exchange Holdings, Inc.
New York, NY
The Senior Manager, Growth Marketing for ICE Fixed Income and Data Services (FIDS) is responsible for forming and delivering marketing programs for ICE’s Fixed Income and Data Services…
Added 2 mins ago
RD
Data Center Compliance Analyst
Rowan Digital Infrastructure
Denver, CO · Seattle, WA
- $90,000 to $105,000 USD / year
…Rowan’s second-line Governance, Risk, and Compliance (GRC) program across SOC 2, ISO 27001, and PCI DSS. This Senior Associate-level Compliance Analyst role keeps compliance activities…
Added 2 mins ago
Associate Brand Manager
Campbell's
Camden, NJ
…live is very important to Campbell’s. Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500…
Added 2 mins ago
Sr Sensory Scientist - Meals and Beverage
The Campbell's Company
Camden, NJ
…live is very important to Campbell’s. Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500…
Added 2 mins ago
Scientist I - Sensory - Meals and Beverage
The Campbell's Company
Camden, NJ
…Assurance, Regulatory, Legal, Brand, Sales, Consumer Insights, and Operations, promoting the use of Sensory and Consumer/Product Research to influence, guide, and unlock product…
Added 2 mins ago
Sr Associate Brand Manager
Campbell's
Camden, NJ
…live is very important to Campbell’s. Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500…
Added 3 mins ago
RS
Senior Talent Acquisition Manager (US Citizens Only)
Redwood Strategy Group, Inc.
Remote, United States
- $140,000 to $155,000 USD / year
Redwood Strategy Group (RSG) is seeking an experienced, results-driven Senior Talent Acquisition Manager to lead and manage the company's recruiting and staffing operations. Reporting…
Added 3 mins ago
Administrative Support Assistant (4622006)
State of Missouri
Cape Girardeau, MO
- Represent the program with exemplary customer service and call center etiquette.

at Marriott

Front Desk Manager (NE)

NY, United States

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Job details

Experience: High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.
Posting language: English
Posted: Nov 4, 2026

Original job description

JOB SUMMARY

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and building mutual trust, respect, and cooperation among team members.
Serves as a role model to demonstrate appropriate behaviors.
Understands employee positions well enough to perform duties in employees' absence.
Handles employee questions and concerns.
Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.
Supports daily Front Desk shift operations.

Supporting Progress Toward Guest Services and Front Desk Goals

Supports day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
Strives to improve service performance.
Observes staffing levels to ensure that guest service, operational needs and financial objectives are met.
Supports training of staff on adherence to all credit policies and procedures to reduce bad debts and rebates.
Supports same day selling procedures to maximize room revenue and property occupancy.
Understands the impact of Front Desk operations on the overall property financial goals and objectives.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Sets a positive example for guest relations.
Encourages employees to provide excellent customer service within guidelines.
Handles guest problems and complaints seeking assistance from supervisor as necessary.
Interacts with guests to obtain feedback on product quality and service levels.

Supporting Projects and Policies

Supports implementation of customer recognition/service programs, communicating and ensuring the process.
Assists in the review of comment cards and guest satisfaction results with employees.
Ensures employees have the proper supplies and uniforms.
Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.

Supporting Handling of Human Resource Activities

Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Provides feedback to individuals based on observation of service behaviors.
Participates in an ongoing employee recognition program.
Supports training when appropriate.
Participates in the employee performance appraisal process.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
Performs all duties at the Front Desk as necessary.
Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.
Complies with loss prevention policies and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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