Jobs in the United States

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Special Education Teacher (10288 SPED)
Evergreen Public Schools
Vancouver, WA
Participate in total building program, including assemblies, contests, and other student activities.
Added just now
Custodian II, Night Lead
Cheney Public School District 360
Cheney, WA
Degrees eligible for a salary enhancement as follows, regardless of degree program or position with the district (cannot be stacked in the case of multiple degrees (highest degree stipend…
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SF
Enrollment Specialist (Community Learning Centers - CLC) - 1.0 FTE at Instructional Planning Center
Sioux Falls School District
Sioux Falls, SD
- From $26.43 USD / hour
…after school and summer enrichment programs. The collaborative program, located in elementary schools, provides a safe, licensed environment for students with embedded learning…
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EPP Instruction and Clinical Practice Manager
Responsive Education Solutions
Lewisville, TX
Primary Focus: Program Instruction, Field Supervisor Leadership, and Candidate Coaching
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Agency Lending Intern - Summer 2027
Greystone Servicing Company LLC
Atlanta, GA
…as important. We don’t just say “Where People Matter” – we lead with this mantra every day to guide our actions and behaviors. Greystone is committed to fostering and preserving a culture…
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DI
Splunk Architect
Definitive Innovative Solutions
Oakton, VA
- $150,000 to $200,000 USD / year
Definitive Innovative Solutions (DIS) is seeking a highly skilled Splunk Architect to lead the design, implementation, modernization, and optimization of enterprise Splunk platforms…
Added 1 min ago
Nuclear Nonproliferation Technical Specialist
The Aerospace Corporation
Crystal City, VA · Albuquerque, NM
Developing processes and metrics to track program progress and evaluate the effectiveness of actions taken to close capability gaps
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General Manager - NASA Programs Division (NPD)
The Aerospace Corporation
Houston, TX · El Segundo, CA · Chantilly, VA
…technical expertise, business acumen, and customer focus, to lead and integrate the NASA Programs Division (NPD). This position will report to the Senior Vice President of the Civil Systems…
Added 1 min ago
FTC Compliance Analyst
The Aerospace Corporation
El Segundo, CA · Chantilly, VA
Serve as the Aerospace Government Compliance Team (GCT) lead responsible for developing internal requirements and overseeing the evaluation and verification of Northrop Grumman’s…
Added 1 min ago
Director of Benefits
The Aerospace Corporation
El Segundo, CA
Are you ready to lead a transformation in how we attract, support, and retain the brightest minds in aerospace?
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Casual Nuclear Nonproliferation Specialist
The Aerospace Corporation
Remote, United States
…for NNSA’s technical projects/programs to include capturing program/project management best practices and providing analysis of dependencies across multiple inter-related projects. The…
Added 1 min ago
Supervisor
CLP Circular Services
Jersey City, NJ
Ability to manage personnel (Approx. 53 employees) and lead by example
Added 1 min ago
Senior Design Engineer, Engine Assembly
Beehive Industries, LLC
Centennial, CO · Loveland, OH
Lead the design, analysis, and evaluation of turbomachinery components and assemblies using sound engineering principles while meeting program requirements and industry standards
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Assistant Special Agent in Charge (ASAC) - Headquarters Operations - 90418001 - Washington
Amtrak
Washington, DC
…responsibility and accountability for the day-to-day investigative program and operations of an assigned office. These offices carry out the criminal, civil, and administrative casework of…
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Assistant Special Agent in Charge (ASAC) - Eastern Field Office - 90417999 - Philadelphia
Amtrak
Philadelphia, PA
…responsibility and accountability for the day-to-day investigative program and operations of an assigned office. These offices carry out the criminal, civil, and administrative casework of…
Added 1 min ago
LC
Director of Healthcare Operations
Lake County
Waukegan, IL
- $140,257.29 to $190,000 USD / year
Works collaboratively with FQHC leadership, and Lead Providers to ensure consistent, high quality care and operational efficiencies across LCHD/CHC.
Added 1 min ago
Lead Software Engineer, Databricks & Cloud
U.S. Bank National Association
Minneapolis, MN
Lead the design and delivery of scalable, governed data products on a Databricks Lakehouse across Azure and AWS. This hands-on technical leadership role will help advance Business Banking’s…
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ID
Federal Account Executive (AE)
Istari Digital
Remote, United States
- $98,000 to $170,000 USD / year
Identify and engage key stakeholders across program offices, engineering leadership, and contracting teams
Added 1 min ago
LM
Regional Leasing & Outreach Director
Liberty Military Housing
San Diego, CA
- $94,000 to $101,000 USD / year
Develop and manage compelling social media calendar which includes strategies to drive awareness of brand and lead generation.
Added 1 min ago
Hospitalist / Inpatient Services Program Director
Washington County Hospital
Washington, IA
· Monitor, evaluate, and lead improvement in program performance, including census, admissions, transfers, length of stay, provider productivity, quality outcomes, and patient experience.…
Added 1 min ago
DA
Captain- Detention Center
Dona Ana County
Las Cruces, NM
- $70,387.2 to $114,816 USD / year
Added 1 min ago
Manager, Plant Operations
Pilot Company
Ord, NE
Works closely with logistics and material handler lead to coordinate rail and truck traffic in and out of the plant.
Added 1 min ago
Deli Lead
Rivers Co-op Markets
Stillwater, MN
Do you already have experience working as a Deli Lead? Your experience may be rewarded by advanced placement on our starting wage scale.
Added 1 min ago
Maintenance Supervisor - Urbane Apartments
Milhaus
Kansas City, MO
Knowledge of Equal Housing Opportunity (EHO) requirements and applicable program regulations
Added 2 mins ago
IM
Machine Shop Manager
InSight Manufacturing Services
Murphys, CA
- $105,000 to $150,000 USD / year
InSight Manufacturing Services is looking for an experienced and motivated Machine Shop Manager to lead our machine shop operations in Murphys, California!

at Marriott

Front Desk Manager

San Antonio, TX, United States

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Job details

Experience: High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Posting language: English
Posted: Nov 9, 2026

Original job description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and building mutual trust, respect, and cooperation among team members.
Serving as a role model to demonstrate appropriate behaviors.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Responds to and handles guest problems and complaints.
Sets a positive example for guest relations.
Empowers employees to provide excellent customer service.
Observes service behaviors of employees and provides feedback to individuals.
Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
Ensures employees understand customer service expectations and parameters.
Interacts with guests to obtain feedback on product quality and service levels.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.
Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
Supervises same day selling procedures to maximize room revenue and control property occupancy.
Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
Participates in employee progressive discipline procedures.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Performs all duties at the Front Desk as necessary.
Runs Front Desk shifts whenever necessary.
Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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