Jobs in the United States

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Added 2 mins ago
Aviation Program Manager
Central Oregon Community College
Bend, OR
The Aviation Program Manager provides operational and academic leadership for one of COCC’s most dynamic career-technical programs, serving 250+ students seeking careers in aviation. This…
Added 2 mins ago
CO
Part-time Instructor Construction Pre-Apprenticeship (POOL)
Central Oregon Community College
Bend, OR
- Part-time
…instruction to students in the Construction Pre-Apprenticeship program, directs student discussion and evaluates student performance in the…
Added 5 mins ago
General Manager(04355) - 511 Jefferson Davis Hwy
Domino's
Fredericksburg, VA
…General Managers in Training! We offer a progressive training program while you work in a fun environment with a goal to become a restaurant General Manager. The perfect candidate would be…
Added 6 mins ago
SO
Fish and Wildlife Technician 3 (PCN 111615)
State of Alaska
Homer, AK
- $22.81 USD / hour
Added 6 mins ago
SO
LTNP Microbiologist 1 (PCN 18N24012)
State of Alaska
Anchorage, AK
- $27.46 USD / hour
Please email the hiring manager to request the Position Description
Added 6 mins ago
SO
Social Services Associate - Utqiagvik (PCN 063855)
State of Alaska
Utqiagvik, AK
- $36.23 USD / hour
Added 6 mins ago
Physician Assistant/Advanced Practice Registered Nurse 1 (PCN 062293)
State of Alaska
Anchorage, AK
…Dismemberment. The State also provides a robust retirement program through PERS, offering lifetime benefits, investment-based savings, and medical coverage options to support you throughout…
Added 6 mins ago
SO
Corrections Nurse 2, On-Call Nonperm (PCN 26N26003)
State of Alaska
Anchorage, AK
- $51.29 USD / hour
Added 6 mins ago
SO
Law Office Manager (PCN 031015)
State of Alaska
Fairbanks, AK
- $33.19 USD / hour
The Department of Law, Division of Criminal is recruiting for a Law Office Manager in Fairbanks!
Added 6 mins ago
SO
Licensing Examiner 2 (PCN 082131)
State of Alaska
Anchorage, AK
- $29.36 USD / hour
Added 6 mins ago
SO
Licensing Examiner 2 (PCN 082118)
State of Alaska
Juneau, AK
- $30.83 USD / hour
Added 6 mins ago
SO
Accounting Technician 1 (PCN 065102)
State of Alaska
Anchorage, AK
- $24.4 USD / hour
…calculations.Substitutions:Successful completion of a formal vocational education program in accounting or bookkeeping will substitute for the required experience.Post secondary education…
Added 6 mins ago
SO
Office Assistant 2 (PCN 082045)
State of Alaska
Anchorage, AK
- $21.44 USD / hour
Added 6 mins ago
SO
Office Assistant 2 (Licensing PCN 063033)
State of Alaska
Anchorage, AK
- $21.44 USD / hour
Added 6 mins ago
Delivery Driver(05192) - 2562 W. Indiantown Road #2
Domino's
Jupiter, FL
Above all else, to deliver our product to the customer in a safe manner. Complete a safe delivery program that has been approved by the company. You must safely and courteously, obeying all…
Added 6 mins ago
General Manager(06079) - 5736 Deale Churchton Rd.
Domino's
Deale, MD
Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts
Added 6 mins ago
General Manager(04659) - 3147 Solomon's Island Road
Domino's
Edgewater, MD
Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts
Added 7 mins ago
Delivery Driver(07216) - 1690 Coburg Rd
Domino's
Eugene, OR
Access to Pie Perks - corporate discount program
Added 7 mins ago
General Manager(06108) - 23 W Church St
Domino's
Kilmarnock, VA
…General Managers in Training! We offer a progressive training program while you work in a fun environment with a goal to become a restaurant General Manager. The perfect candidate would be…
Added 7 mins ago
Delivery Driver(07213) - 1812 5th St
Domino's
Springfield, OR
Access to Pie Perks - corporate discount program
Added 7 mins ago
General Manager(04450) - 104 64th St.
Domino's
Ocean City, MD
Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts
Added 7 mins ago
D
Asst Shift Manager(7340) - 2017 N Poplar St.
Domino's
Leadville, CO
- $46,900 to $49,760 USD / year
3. Assistant Manager bonus (Earn an additional $1560-$4680 annually)
Added 14 mins ago
Government Sector Sr. In-House CRA
Emmes Group
Rockville
…regulatory requirements. The Sr. In-House CRA may assist in program level status tracking and reporting across multiple studies. The Sr. In-House CRA may also be referred to as a Clinical…
Added 18 mins ago
PN
Employee Relations Consultant
Pacific Northwest National Laboratory
Richland, WA
- $117,900 USD / year
Partner with the Employee Concerns Program Manager and Senior Investigator to analyze and improve people programs, policies, and practices in support of a positive work environment.
Added 23 mins ago
Home Health RN Clinical Manager
CenterWell Certified Healthcare Corp.
Tacoma, WA
As a Clinical Manager at CenterWell Home Health, reporting to the Branch Director, you support a team of dedicated clinicians who deliver compassionate, high-quality care in the home…

at Marriott

Front Desk Manager

Charlotte, NC, United States

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Job details

Experience: High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Posting language: English
Posted: Nov 6, 2026

Original job description

JOB SUMMARY

Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Room Operations Team

Verifies that goals are being translated to the team as they relate to guest tracking and productivity.
Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.
Verifies that the team has the capabilities to meet expectations.
Leads by example demonstrating self-confidence, energy and enthusiasm.
Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Rooms Operations Function(s)

Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).
Follows property specific second effort and recovery plan.
Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
Takes proactive approaches when dealing with employee concerns.
Extends professionalism and courtesy to employees at all times.
Communicates/updates all goals and results with employees.
Meets semiannually with staff on a one-to-one basis.
Assists/teaches the team scheduling against guest and hours/occupied room goals.
Performs hourly job functions as needed.
Performs other duties, as assigned, to meet business needs.

Managing and Monitoring Activities that Affect the Guest Experience

Understands the brand's service culture.
Provides excellent customer service by being readily available/approachable for all guests.
Strives to continually improve guest and employee satisfaction.
Takes proactive approaches when dealing with guest concerns.
Extends professionalism and courtesy to guests at all times.
Responds timely to customer service department request.
Verifies that all team members meet or exceed all hospitality requirements.

Managing Profitability

Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).
Verifies that a viable key control program is in place.
Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Strives to maximize the financial performance of the department.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.
Receives hiring recommendations from team supervisors.
Verifies that orientations for new team members are thorough and completed in a timely fashion.
Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
Celebrates successes and publicly recognizes the contributions of team members.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

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